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Thread: A Letter To Players Of Slots Oasis Casino

  1. #21
    gambler777 is offline Experienced Member
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    Wow Now I know another reason I like to play at Inetbet. My withdrawals there are processed and in my bank one business day after I request them. Have never had to contact anyone, other than to send bank info to support. They get it to accounting,, and I am paid. Keep it up Emily and Inetbet support and accounting. By the way I understand Laurie,, in fact my alias on Inetbet is gamblingfool....lol Everyone have a great week.

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  3. #22
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    You all know right that Louise only does these withdrawals for casino meister members, so the casinos she works for stay accredited at casino meister and stay within good order with it's members.

    Don't forget, people browse this forum without signing up. Now if they see these RTG casino getting praised all over this forum-THEY PLAY THERE!

    The pay of is huge! Just having Louise REP it here, for her lot!


    Someone had to say it right, and if I do get a withdrawal I will defiantly have Louise take care of it! I'm going to get mine to, you know

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  5. #23
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    I think its extremely naive to think that Louise would be the only one processing withdrawals.

    I would say its down to cashflow problems. And this isnt actually the first time either.

    But worth to remember is that cashflow problems isnt always a sign of financial trouble. Quite often just poor money management.

    So if I had a wd pending I wouldnt be that worried, altough I would probably reverse it and lose it. Thats why I personally choose carefully where I play.
    Last edited by spiderlegz; 11th August 2009 at 03:24 PM. Reason: typo

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  7. #24
    Louise is offline Dormant account
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    Hello everyone

    First of all, thank you for all of the kind comments - Even though yes, I am a worker for this company, of course, I am the rep here and the idea is that I can help out players through this forum and offer flushing of withdrawals etc which we currently don't offer for other players. I very much enjoy helping out people as both customers and as friends

    I agree 100% that we should be working within the time frame we have set and that pending withdrawals that go over this time is unacceptable. I won't go in to the reasons/excuses for recent delays but can assure everyone that this matter has been discussed with the casino manager and that solutions will be put in place over the next few days to ensure that we can offer the fastest and most proficient service for players both on Casinomeister and off of Casinomeister alike.

    To finish off, I would like to offer sincere apologies for those players that have been affected by these delays and as always am here for players should they need assistance with anything or questions answered.

    Watch out for some new and exciting things coming soon!

    Kind regards,

    Louise
    Rushmore, Cherry Red & Slots Oasis Rep.

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  9. #25
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    Louise,

    In the meantime what can you do to help those withdrawals that are hanging in the balance. The delays are solely the casino's fault and there is no way you can flush these withdrawals. It saddens me to hear that Laurie reversed and lost the whole lot. Yes, she did not have the willpower but the casino should also be held responsible to some extent. The rogue casinos use delay tactics in the hope that players reverse and lose and I have succumbed to that on many, many occasions. I tend to think the Rushmore Group is above that so please tell me what can you do for these poor souls while their cashouts are in limbo.
    senseless gambling addict

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  11. #26
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    Hi ChuChu,

    I returned to the office today after a weeks vacation and ask that any players that withdrawals have not been received/approved as should be, contact me via PM so that I can help out.

    Regards,

    Louise
    Rushmore, Cherry Red & Slots Oasis Rep.

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  13. #27
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    Quote Originally Posted by chuchu59 View Post
    The rogue casinos use delay tactics in the hope that players reverse and lose and I have succumbed to that on many, many occasions.
    Yep...

    Whenever I see threads like this, I get increasingly annoyed.

    I fear/feel for the people who aren't aware/don't have access to Casinomeister who will be left hung out to dry by these sort of tactics.

    Don't care what anyone says, don't care what people think about casino reps personally. Pay your players on time when they win - end of story. No excuses. Ever. Don't run a casino and then expect to win all ends up... It's pathetic.

    When I see reps posting about how they are 'speaking to upper management' 'trying to get it sorted' blah blah blah ... whatever - makes me want to vomit. It is the paramount and single most important part of your business; there are no excuses ever under any circumstances for payments not being made.

    People have actually posted in this thread insinuating that, because they were paid WITHIN 8 DAYS - that's timely and ok!?? Jeez... What is wrong with people!? Forgetting all the current delays and nonsense, that's outrageous in itself.

    Don't run a casino if you can't pay people equally as quickly as you can take their money.

    Idiots.

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  15. #28
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    Hmm.. I almost missed the flavor of the month changing

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  17. #29
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    I won't go in to the reasons/excuses for recent delays
    There's the problem - right there.

    Mutual Trust Rating = 0

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  19. #30
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    Quote Originally Posted by Nifty29 View Post
    There's the problem - right there.

    Mutual Trust Rating = 0
    Whenever there has been the odd problem with genuine, proper casinos - they ALWAYS fully explain the situation and outline the reasons why there may be a problem.

    There is transparency, honesty and straightforward good manners.

    If you're going to reap the benefits that participating in the Casinomeister forum affords to operators, you need to make damn sure your processes and support are up to scratch.

    Many reps who post here simply don't get that this is not just free advertising space.

    One of the most galling parts of Louise's response up there is, following the vague non-explanatory waffle - the "Watch out for some new and exciting things coming soon!"

    Pay your players. Explain why they haven't been paid yet. Then you've got a chance that people may be interested in your "new and exciting things".

    It's not hard; not for proper casino operators anyhow...

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