Heads Up - Casino Cubed

[BillyCubed]

Cheers, Rusty. We are in the process of bringing in the usual suspects, esp Moneybookers. I'll post as they come online...

Thanks again, guys!

Billy

[coxwel]

great to see you improved the rules!

at first i was kind of real irritated by this as i thought you have kind of buzzlucks style ;-) .. and they really do great in everything!

anyway, heads up to your manager laura she constructed the rules a little more common ;-) for me so i was at least finally able to take out my 100 in winnings from the freechip!

thx for that and i really appreciate, it kind of shows you really want to make a good job, i never experienced before a casino making exceptions and changes in cash outs, thats real trustful and honest way, imho.

but with these rules you really had to ;-) and hopefully in the future youll learn from it as you see how irritated most people were by these terms.


i wish you the best of luck with the casino, as iam european the advantages for us market i dont bother but ill surely come back to play once again after you launched in full like all payment processors available etc..

its always good to have a casino rep which is active and always reacts to any players problems ,disputes.


cheers

coxwel

[HeyMikey]

As the OP I applaud the CM members for chiming in here and standing their ground. Although the casino has changed the 4x WR on the $25 deposit, I still don't think that's fair. There should be no WR on those funds. I haven't nothing to gain here as can be seen from my earlier post I pissed away my funds after I heard of these rules. I just want to see the right thing done for everyone.

I also don't think Rival brand should have been dragged in here by the Casino Rep. FYI I took a $10 free chip on a rival site the same day as this mess at Casino Cubed and the $100 winnings is in my Quicktender account. All they required was a deposit (with no WR) and verification documents. Yes, I got lucky to meet the free chip WR on two casinos

[spearmaster]

As the OP I applaud the CM members for chiming in here and standing their ground. Although the casino has changed the 4x WR on the $25 deposit, I still don't think that's fair. There should be no WR on those funds. I haven't nothing to gain here as can be seen from my earlier post I pissed away my funds after I heard of these rules. I just want to see the right thing done for everyone.

I think you read it wrong. BillyCubed said:

Nope; the 4x WR frees your cash from the ND and then it's just 25 bucks in the casino without any restrictions.

[coxwel]

I also don't think Rival brand should have been dragged in here by the Casino Rep. FYI I took a $10 free chip on a rival site the same day as this mess at Casino Cubed and the $100 winnings is in my Quicktender account. All they required was a deposit (with no WR) and verification documents. Yes, I got lucky to meet the free chip WR on two casinos

i really have to agree with this! rival was never my thing but i won from a freechip there also and just had to deposit and could cash out right away, no further wagering. i think everybody is consent that this is how it should be! why you should playback some of your winnings, just leaves no good impression, imho. another example the new playtech william hill... they let me cash out from a freechip after the wagering+ my winnings plus the deposit and the freechip itself. i had to bet no single cent cent of my one, thats why its called no deposit bonus verification is no problem wager 1 or 2 times also acceptable in a way but there are many who dont want that from players so as a player you really think, damn, why these guys make it this way, if its not the first time you play a freechip you will recognize that others make it fairer and make your notes

so you see there is a way how other brands get this managed including their own protection etc.. without any misinterpretation or mad mood for the players as some feel in a way cheated, which is reasonable.
then better offer a worthier first depsoit bonus with clear standard rules... would result in less hassle and irritation..


cheers

coxwel

[jod5413]

I think you read it wrong. BillyCubed said:

I am now totally confused and befuddled!!! I am not a newby, have always been capable of reading terms and conditions, and I can not wrap my head around this. Can someone please use smaller words or something so I might "get it"!

This is what the terms are at Billy's right now...


1.Bonus is valid through midnight on August 5th, 2009.
2.The Trial Bonus is valid for NEW members who have NEVER made a deposit to their accounts.
3.This offer cannot be combined with any other bonus offers.
4.No deposit or credit card information will be required to receive the $10.00 free trial bonus.
5.In order to cash out winnings from the Bonus you need to wager the bonus amount 20 times on any of our Slots, Scratch Cards or Keno games.
6.Wagers made on any other game will not count towards the wagering requirements. Winnings coming from games other than the ones allowed in this promotion will be removed prior to processing a withdrawal.
7.A minimum deposit of $25.00 is required prior to processing any withdrawal request; this deposit must be wagered 4 times on any of our Slots, Scratch Cards or Keno games. Wagers made on any other game will not count towards the wagering requirements for the release of the bonus winnings.
8.The minimum withdrawal amount is $50.00. Maximum withdrawal with the free $10.00 is $100.00. This means that if you won over $100.00, you will need to make a minimum deposit of $25.00 before you can take out $100.00. The remaining money won with the free trial bonus will be deducted.
9.When you make a deposit after enjoying the trial bonus, we’ll remove any balance remaining in your account stemming from this offer.10.Any funds remaining in accounts stemming from this offer will be removed within 30 days after the bonus was received.
11.Your registration must be accurately completed to be eligible to receive the $10.00 bonus. Accounts with invalid or incomplete information won’t qualify for the trial bonus.
12.Only one bonus is allowed per account/household or environments where computers are shared.
13.If you open more than one account without written authorization from casino management we’ll close all accounts and winnings will be voided.
14.These terms are subject to change without notice, so we strongly suggest you to check the terms often.
15.General Terms and Conditions also apply.

» Important Notes:
•You are NOT obligated to use Coupon Codes to play our games or to earn certain benefits. By redeeming a coupon code, you acknowledge that you have complete understanding and acceptance of the terms and conditions of the bonus redeemed.

[spearmaster]

Could be I read BillyCubed's reply wrong But as far as I am concerned, that is what he said in here.

Now I'll shut up and leave him to clean up the mess

[jod5413]

Could be I read BillyCubed's reply wrong But as far as I am concerned, that is what he said in here.

Now I'll shut up and leave him to clean up the mess

I do think I will take a wait and see attitude myself. Even if I didn't want to take a bonus, they need to get their terms and conditions straight and easy to understand, IMO.

[Rusty]

I do think I will take a wait and see attitude myself. Even if I didn't want to take a bonus, they need to get their terms and conditions straight and easy to understand, IMO.

The way I read that is
1 You take the ND bonus
2 You make WR and make a cashout request.
3 the balance is removed from your account
4 You must deposit min $25
5 You must wager deposit 4Xbefore the ND withdrawal will be processed.
6 There are no further restrictions - if you pass Go collect $200

[wangpoker]

These RTG casinos will close accounts if chinese players play the no-deposit bonus. Even worse than Rival