Cashout at Inetbet

[chuchu59]

Okay, I am not posting this in the complaints thread because I would like to hear eveyone's views first. I redeemed $5 worth of comp points and ran it up to $102. I requested a withdrawal for this amount and nearly a day later $50 was reversed back to my account because the max that could be withdrawn is $50 they say. As with most reversals, I played it all back. However, my question is why they can remove 'excess winnings' when the cashout was not processed. If it wasnt processed the whole amount of $102 should be placed back into the account and my losses would be limited to the 'excess winnings' instead of dipping into my own funds.

While it's certainly 'my bad' for playing with what with an amount which cannot be improved on, I believe that the casino has no right in removing the 'extra winnings' before my cashout is processed. As always, the casino retorts that since I knew that the max withdrawal is $50 why bother playing more. My answer is why are they allowed to remove the 'excess $52' when the withdrawal hasnt been processed yet. They state that we placed $50 in your account so you could withdraw it. I aint so stupid as not to know that even if I had $10K I would only be able to withdraw $50 since they explicitly told me in their email. Any views from you guys?

Oh, I forgot to add that they told me that it was not possible for them to entertain my $102 withdrawal request so that $50 could be sent to my ecocard account while removing 'excess winnings'. The amount has to be $50 otherwise ecocard would reject it.

[Nifty29]

I didnt know Inetbet put a cap on comp point withdrawals - thats a new one...??

It doesnt state as much in the comp points terms. Are you sure it wasnt a manager bonus or something Chu??

I agree it does suck a bit though as Ive been in that situation a few times and the excess is removed and the rest is sent to me automatically.

[chayton]

iNetBet has posted here time and time again that there's no max cashout on comp points - only on no deposit comps (like a manager bonus)

There was a post last fall sometime...look here at the response from iNetBet.

[silcnlayc]

Hi Everyone,
Just to clarify, as pinababy says our "comp points" do not have a max cash out. Other forms of complimentary credits may have a 10x limit as per the rules but this does not include "comp points".
I hope that this clears things up
Best Regards
iNetBet Promos

Interesting! I too thought there was no max cashout on comp points.

.

[Pinababy69]

WTF? I mean, seriously.....wtf? Come on Inetbet, this is NOT right. There is NO max cashout on comp points....not according to Inetbet. They have stated it over and over many times on this forum. I went through this whole thing back when I won the 1K at ClubWorld, but could only cashout $100. Inetbet clearly stated they had no such policy.

Thread for reference:

http://www.casinomeister.com/forums/...ashouts-3.html

Hi Pina,
Sorry I misread part of your post

Winbig: I can only repeat what others have posted here. We do not have max cash outs on comps or deposit bonuses. The only time a max cash out may be in place is on a free money chip. I hope that this fully clarifies things for you.

Enjoy the last day of the Easter break everyone.

Best Regards
iNetBet Promos

Chuchu, you shouldn't have played it back...but Inetbet should never have reversed it back into your account. That money should have been processed and sent to your Eco account. Sorry, but if it were me.....I'd be pissed in a big time way.

IMO, Inetbet should send the full $102 to your Eco account. That's what a really good casino would do. Teach them to not make that mistake again. I understand that errors happen, but that's not your responsibility Chuchu, it's theirs. Let's hope Inet does the right thing.

[lovetogamble]

In fairness to iNetBet lets first make sure that it was "comp points" and not the free $5.00 Easter coupon that the player won on. If it is correct that the win was on "comp points" then iNetBet should make a statement as to why the player was only allowed to withdraw $50. Comp points are as they stated before ...no max cashout as this is money you earned not "free money" by any means.

[slotheadlizard]

Hold on Chu, are you sure it was comp points, and not manager bonus, or some sort. They told me you just had to wager it 10x, and no max cash out! I'm sure they will reply with an explanation.

[Pinababy69]

Chuchu made a point of saying "redeemed" $5 worth of comp points, so I doubt it was a manager's bonus. The $5 Easter coupon expired three days ago, so I doubt it was that either. I think Inetbet probably just made a mistake. The interesting part will be in seeing how they rectify it.

But as other posters have said...we'll wait for Chu's clarification.

[RobWin]

It was a freebie that they gave Chu I believe

[chuchu59]

Thanks for the input guys. Yes, I received a manager's bonus of $5 but that was before I claimed the comp points and these bonuses were only separated by 1 day. So I am certain that these are comp points redemption and not a manager's bonus.

Nevertheless, before starting this thread, I went to Inet's site and it seemed that comp points now had a 10x max cashout. Okay, I accept responsibility for playing the the $50 back but as I have said they should have reversed the full $102 first so I am only playing back the excess winnings so to speak. If indeed, I have read wrongly and that there is no max cashout on comps then of course I will demand the full $102.