New RTG Buzzluck

[Rusty]

EDIT: Just noticed this Casino is in announcements.

There is another new RTG Casino called Buzzluck.
They are Licensed in Costa Rica.
They have some dubious T&C's,
# At any time after the initial 7 days since opening an account at Buzzluck, a user can decide to withdraw part or all of his/her funds from his/her account. Depending on the currency and the location of the user’s bank, certain transaction fees may apply.
# Buzzluck will process any withdrawal request immediately. Depending on the handling time of the bank, the user should receive the money within 2 - 5 working days from request. Buzzluck retains the right to subdivide substantial amounts into partial payments.
# It is precondition for the processing of withdrawals that the user provides Buzzluck with the copy of a valid passport or identity card as well as a signed copy of his/her credit card in case he/she made a deposit by credit card. This procedure serves to confirm and most importantly protect the user’s identity.
# Credit/debit card payout requests should only be made to Visa cards that were used to deposit and for no amount greater than the originating deposit. Should the user have more than one registered credit/debit card, the payout will be processed to the credit/debit card on which the user deposited the most within the last 6 months.
# Each player is allowed 2 free withdrawals per month. Further withdrawals will be subject to a €10 charge. Depending on the currency and the location of the user’s bank, the card issuer may impose additional charges for the Visa Withdrawal, Buzzluck assumes no responsibility for any fees charged by these institutions on the user’s end.

but as long as you get verified before you play and wait a Week before you deposit they are probably ok.

Just a heads up and no US.

[RobWin]

Why the heck does this RTG Casino not accept USA players but the other 1000 RTG Casinos do ??

[Rusty]

Why the heck does this RTG Casino not accept USA players but the other 1000 RTG Casinos do ??

Good question.
I know their CS is quite responsive so maybe you should ask.

Sorry Bryan I missed this in announcements and is a new accredited Casino.
My experience with them started badly but they sorted things out pretty quick and even game me a freebie so no complaints.

I think they should perhaps revise some of the T&C's though.

[brucefinaldi]

It is an interesting question, why would they not accept US players, especially whe their software is a US dominant software at the moment.

I personally think it may be a decision based upon where the casino actually sits.
Any other thoughts?

[RobWin]

They are Licensed in Costa Rica though where most of the other RTG's are as well.

[alexbuzz]

Hey guys

Some quick answers re: buzzluck.

Let's see... why no US? The near term obective for Buzzluck is to move into a whitelisted jurisdiction and conquer the world with our fairly radical take on what a supercasino is and does. Tough to do that with US players onboard, so no US for now.

T's and C's: as we are white-list bound, we try to follow best practices now so we can move into our new jurisdiction with minimal disruption to players or the business processes. Some're following KYC and AML stuff now, before we need to, so it's not problematic later, hence delays on payouts and stuff... we have to know you-are-you for the jurisdiction--or so we're told!

If you see anything else problematic, dubious or just stupid on the site (nope, Tom Cruise does NOT count as 'just stupid' even if HE is (according to some and as a scientologist probably easy enough to confirm, apologies to all you casino-playing scientologists out there (both of you)). Post it here or ping me here and we'll see if we can address it, one way ot the other, ASAP.

Always double down on 11s.

Cheers
Alex

[XOXOXOXOXOX]

I cant check their website now but what currency do they accept? The CM pages says €. Is it?

[alexbuzz]

Chips are in euros but you can buy them wth any currency

[XOXOXOXOXOX]

Buzzluck retains the right to subdivide substantial amounts into partial payments.

What is substantial amount and how many payments ?
Too vague for T&C imo....

[chuchu59]

Hey guys

Some quick answers re: buzzluck.

Let's see... why no US? The near term obective for Buzzluck is to move into a whitelisted jurisdiction and conquer the world with our fairly radical take on what a supercasino is and does. Tough to do that with US players onboard, so no US for now.

T's and C's: as we are white-list bound, we try to follow best practices now so we can move into our new jurisdiction with minimal disruption to players or the business processes. Some're following KYC and AML stuff now, before we need to, so it's not problematic later, hence delays on payouts and stuff... we have to know you-are-you for the jurisdiction--or so we're told!

If you see anything else problematic, dubious or just stupid on the site (nope, Tom Cruise does NOT count as 'just stupid' even if HE is (according to some and as a scientologist probably easy enough to confirm, apologies to all you casino-playing scientologists out there (both of you)). Post it here or ping me here and we'll see if we can address it, one way ot the other, ASAP.

Always double down on 11s.

Cheers
Alex

"Conquer the world?". Now you really are an ambitious lot.

There are several things to deal with first:

1/ Ditch that RTG = rogue tag. Some have been successful in doing this,

2/ Match prompt payments with that of Inetbet

3/ Provide excellent customer service like that of the Rushmore Group. Get a good CS rep like Louise.

4/ Have promos that are in tandem with Jackpot Capital. They regularly send out 100% match bonuses which are withdrawable to their regular customers with reasonable WRs.

In a nutshell, you will have to beat your competitors first before you advance further. Otherwise, why should we not stick to the tried and trusted?