Rival Casinos

[spiderlegz]

First I would like to say hello to all of you here @Casinomeister!
I already joined last year, but this is my first post(hopefully not the last). I'm only reading here(I'm to shy/my english sucks I think). Oh, I forgot to say thank you all for the great infos.

@spiderlegz
Maybe I didn't understand it, but you search for a Rival that shows game history/logs, right? As I have the same problems like some of the other people here with getting no promos(some where I deposit/some where I don't deposit), I searched for a new one (new for me). I find the "Absolute Slots" casino and registered there.
I was surprised, because after the registration I recognized that the casino's name is "Slot Power" (maybe they changed their name only). O.K. I played with their 10$-freebie and want to know how much I wagered(I had a winning streak) and I found a button in the cashier for the gamehistory. I can comprehend every single bet(how much wagered/how much paid) and there are details on which line it pays and even which symbol wins.

CU

P.S.
I hope I get my winnings from this freebie(first ever ND,where I met the WR). Have to make an initial deposit to verify my neteller account!

They all have their game history but its worthless. And they knew my payout percentage but refused to tell me. Why?

I dont know why they deliberately try to drive away their customers. I at least wont return. Never.

[chuchu59]

Probably they dont tell you the payout percentages because they have something to hide. I am trying to get my logs from all Rival casinos but all bar one have refused and stated that I can check them myself in the cashier. I am keeping my fingers crossed for the remaining one. Actually, I dont mind checking but the tens of thousands of spins you will be lucky to go one-tenth of the logs before you are logged out automatically by the software. It would be worse if you check the details of each spin/hand. You are unlikely to go through 1% of your total before being logged out.

I regularly play at Rivals and although there have been some big winners, they are far and few between. I also play table games at various Rivals and I can say for certain that after hundreds of hands played at each of them, the paigow poker and Baccarat games do give an impression that they are cheating and are vastly dissimilar to RTG or MG. I understand what bad streaks are but in table games they dont come with such consistency. Take paigow poker for example, each time the dealer's hand is revealed, there is at least a pair in the lower hand and an ace appears more than 70% of the time whereas I was dealt with so many poor low hands ie both cards not exceeding 10 I have lost count. And this has happened on many occasions at various Rivals. If the games were random, you should not encounter this constantly but the fact is it always happens. If they are willing to supply all game logs with the details explicitly shown I can show you what I mean but unfortunately they just wont do this. I dont mind tedious work so if the software does not automatically disable the cashier after 15-20 minutes, I am willing to spend hours to prove my point. Actually, thinking of it, why is the cashier disabled when you are clicking on the logs all the time. Why do they do this? They are making it difficult for you to retrieve the details of your logs. I can see no other reason for this.

If a Rival rep or Robrival himself is watching, I would appreciate a reply.

[Master1]

O.K. I didn't play such a long time. I was able to watch my whole history without been logged out but for sure it was longer than 15 mins. Perhaps it was nearly to the shutdown.

I wish they had a feature to get a summary of the logs or to make a print so I can watch on my own. It's a bit annoying to watch site by site.

@spiderwebz
Sorry, than I was wrong. Sometimes I had some real problems understanding the english language.

[clj7221]

I do not like the fact that these Rivals are all connected with the same customer service and everyone knows my business with each casino. I know slotto cash is seperate from them, but they are still in the same building and share information.Also, about me being cut off from any bonuses I was in mail with paradise8 and this is what she stated about bonuses or how to get them back. This really is crazy. I love the games on Rival but I wish they could make the casinos seperate from each other as microgaming does. This mail is crazy. So far, all my bonuses are still gone. Look what I have to do to get them back. It's a Joke.

" essentially the one promotion that is higher risk (for the casino) ..which is the 15% reloading promo is removed if a player is thought to be POTENTIALLY high risk. This doesn't mean that the player IS high risk, or is abusive at all ..it's just to protect the casino. When more is known about the players playing style the bonus is often brought back. Usually this only happens when players tend to cash out bonuses as soon as they meet wagering requirements over and over. This can be dangerous for the casino over time, esp if the player is claiming the reloading bonus on every deposit (thus removing this promo). It's not ideal, but it's favorable to bonus banning like more Rival's do. Other than this, promotions should be normal though, including weekly and monthly promos. I understand your position though, and by all means, play where you feel comfortable. I will always try and make your time enjoyable here though should you decide to play at Paradise 8 again "

Rival casinos have been very discouraging to play. I was enjoying them until I had a limit to cashing in. Hey I did not hit a jackpot but the limits of cashing in are ridiculous. Then after the win, I was denied bonuses in all of my Rivals.Not exactly a stable casino that I will continue to play. Hey Rival, people play to win and sooner or later you will have winners.Thats how it works. Accept that before you have no players left!!

[Pinababy69]

They don't pay out progressive wins in one lump sum, as any reputable casino should do. Progressive monies do not belong to the casino, they belong to the players. It is the players who fund the progressive jackpots, and those funds should be kept separate and should be paid out in full when a jackpot is won. No reason in the world a progressive should be paid in installments.

Seeing as Nicholas is quite active on the forum (which is appreciated).....is there any chance he could possibly address the Progressive Jackpots issue I raised in my previous post? Forget the other issues (lawsuit, bonuses, intermittent withdrawal delays and withdrawal limits, etc). I would just like to hear a plausible explanation, or any explanation, as to why progressive wins are not paid out in full at the time they are won. What is Rival doing with that money that is supposed to be "set aside" to pay these jackpots? Thanks.

I honestly don't have an answer as to why it isn't paid out in one lump sum, but I can say that I will contact Rival to make the suggestion that it would be nice to change, and point them to this thread. The bonuses I can change, but Rival software policy is out of my hands, the most I can do is suggest and draw attention to an issue.

Hi Nicolas,

Thanks very much for the reply, it really is appreciated. I realize it's not always an easy thing to take on tough questions.

If you could approach Rival and find out about the progressives, I would really appreciate it. I just can't come up with one single logical or valid reason why a Progressive shouldn't be paid in one lump sum. It's not money that's coming out of the casino's everyday "float" or coffers. It's money that has accrued from each spin of a slot, and that should be in a totally separate fund. It just makes no sense to me.

@ Pinababy69

Don't worry, I never felt you put me on the spot, if anything I did that. And I did, because you are asking a valid question that should be answered with a valid answer

As I said, I don't know why, but I will try and find out. I also agree that it should be paid in one lump sum, so I will be suggesting they change that. How much attention I receive, I don't know; after all, this is Rival policy, not the casino's policy which I can help get changed much more easily.

In light of the Rival progressive win yesterday, which I knew would come eventually....I'm bumping this thread. As you can see, the Rival rep (for Vegas Regal only), had said he would speak to Rival and "try" to get an answer re: the progressive issue. That was over three weeks ago, and I'm not even sure if he's posted since on the forum. Not just in this thread, but I mean at all.

I don't blame him personally, I'm sure he tried....just like John from ThisIsVegas before him tried to be active on the forum. But the only ones with the answers it seems are the higher ups....you know, the ones being sued for breach of contract.

So if any Rival reps read this....maybe now, someone would like to tackle the issue of progressive jackpots and tell us all what Rival does with this money, when it's not paid out to the winner(s)?

Anyone hear pins dropping?

[NASHVEGAS]

I don't blame him personally, I'm sure he tried....just like John from ThisIsVegas before him tried to be active on the forum. But the only ones with the answers it seems are the higher ups....you know, the ones being sued for breach of contract.

I agree and consider John a good guy/friend who knows right from wrong. We would butt heads at times but usually only on issues that we initially appeared to be in agreement but he could not make the call. Hence whomever ultimately did has one hell of a loyal employee but to hell with misguided loyalty imo.

I often quote Twain (again, not Shania) and for some reason I feel compelled.

"The primary rule of business success is loyalty to your employer. That's all right--as a theory. What is the matter with loyalty to yourself?"

Cheers

[RobWin]

I agree and consider John a good guy/friend who knows right from wrong. We would butt heads at times but usually only on issues that we initially appeared to be in agreement but he could not make the call. Hence whomever ultimately did has one hell of a loyal employee but to hell with misguided loyalty imo.

I often quote Twain (again, not Shania) and for some reason I feel compelled.

"The primary rule of business success is loyalty to your employer. That's all right--as a theory. What is the matter with loyalty to yourself?"

Cheers

It usually, throughout history has proved not to pay quite as well...

[NASHVEGAS]

It usually, throughout history has proved not to pay quite as well...

if at all

[Pinababy69]

"The primary rule of business success is loyalty to your employer. That's all right--as a theory. What is the matter with loyalty to yourself?"

It usually, throughout history has proved not to pay quite as well...

if at all

Now I understand why I'm dirt poor...not that I mind.