Doyles Casino

[cyrus7b]

As for other forums, I'm not an ambulance chaser - and I take other forum complaints with a grain of salt. The door is always open to come here and PAB if the issue warrants it. Confused customer service? Could have been the switch to RTG - same with the payment processing.

Hi All,
Just a quick heads up from my side. It is possible that we had, what you called a "confused CS" in the past. We went through some rough times over the past year, mainly because of the Microgaming issue. No offense to them though, I always had a good relationship with them, but it did create quite some problems and confusions.
I am having a complete "casino only" customer service now, when you get onto the chat or phone, you will be transferred directly to them and I am sure all questions will be answered to your satisfaction.
As per "old" complaints. Issues sometimes happen, luckily not often where I go, but if there are subjects that are not resolved by my CS, feel free to PM me at any time and I try to make sure, we get on the same page.
Also, David or here "doylesdavemcat", my right hand always knows what's going on, PM him or send an e-mail to casino@dbpn.com and we try to keep you happy.

Regards and I hope I see you soon

Bernhard (cyrus7b)

[NewOrleans]

I have also noticed something about Doyle's room and Casino that makes them stick out from the rest and that is 10% Cash back,it might not say it on their site but if you lose your entire bankroll you get 10% back at the end of the month,plus Rakeback deals exist at 33% usually,bonus might not be deducted,this is a very +EV situation.This might not be true for the Casino part,however it would be interesting to find out.

[uungy]

Originally Posted by Casinomeister

We've received only two PABs concerning Doyles Casino in the past year - both were resolved quickly via a responsive rep. Uungy never officially complained - and we have two reps in the forum.

As for other forums, I'm not an ambulance chaser - and I take other forum complaints with a grain of salt. The door is always open to come here and PAB if the issue warrants it. Confused customer service? Could have been the switch to RTG - same with the payment processing.

At the moment, they are listed in the Baptism by Fire section of the Accredited Section

I PAB'd a while back with regards to a different un-listed casino. I would happily PAB if I am allowed to

[uungy]

Just kooking back in the thread, and I mentioned the reason for not PAB'ing,

Originally Posted by uungy

I havent. Simplyy because I PAB'd a while back on another non-accredited casino, so I have used my credit up.

Its a fair sum, but thats the results playing non accredited site!

[uungy]

I see they are accredited now, so I have contacted the rep in regards to my issue, I will wait a response before I PAB.

[Marie2473]

They are on the "trial" accredited now, Has anyone tried it and has something good to say. Seems as though there has been alot of problems?

[UKDafoe]

Originally Posted by uungy

I see they are accredited now, so I have contacted the rep in regards to my issue, I will wait a response before I PAB.

Was your issue resolved?

[uungy]

Dont want to elaborate just yet, but it hasnt been resolved yet.

[lots0]

I've been with Doyles Room since they began.

Two days ago I uninstalled their software and asked for my accounts to be closed... casino/poker/affiliate

Note my Tag line...

Seven Bad Beats...
that happened at Doyle's Poker Room... No kidding.

What are the odds on getting seven bad beats (bad beats by their definition) in a row on the very first hand in seven different cash tournaments all held on different days? That was just too much for me... I dumped them.

[56casino]

Nope, but I would like to try it first.