Should we 'out' casinos who lie?

[KasinoKing]

Quite a few casinos (even some accredited ones) have blatant lies on their websites, either through incompetence or a deliberate attempt to trick players.

In the past I have tried writing to some asking they correct their websites, but 9 out of 10 times nothing happens. So do you think it fair that CM members post the casino's lies on the forum, or do you think that would be seen as 'casino bashing'?

Here's an example I spotted just this-morning at Casino Share; Their $2009 free-play offer:-

ShareLies.jpg

Point 1: Most generous casino on the net...? Well, their bonuses are not the most generous I've seen by any reckoning - and I doubt anyone else would say they were the best either! OK, so all casinos claim to be the best, so that is kinda forgivable, though they could have said "one of the most generous casinos on the net" which I would not have any objection to.

Point 2: Now this is the one I have a real problem with - "PLUS! You get to keep all your winnings!". Great! Except that's a blatant lie, because when you read the small print in the T&C's you will see this:-

15. The maximum amount that can be won and transferred into a Real Account for this promotion is $100. Any amount over that will be null and void.

I want to make it clear I'm not picking on this particular casino - this is just one example I found today which I have also seen at quite a few other MG's offering these free-play deals.
But should we just keep quiet about it, or is it fair to 'out' them on a public forum (which seems to be the only way of getting enough of their attention so that they actually do something about it)?

KK

[kmay87]

Totally agree

For sure it's deceiving to new players as however much this bonus is, it isn't 'cash' as it's made out to be, there is a limit to how much you can withdraw and you have to make a deposit before you can do this. From what I've seen, all of these free-play bonuses then become a bonus on your deposit.

In essence, some of these are good. I remember doing a Casino Rewards one. Maximum win from the freeplay was £200, with a £20 deposit required. I forget what the WR was, but it used the early release system, and I hit big early on allowing me to forfeit the remaining £180 of the bonus for a tidy profit.

But then you get others which require a £50 deposit with a maximum of £50/100 being taken from the freeplay, which isn't so good.

As for the most generous casino on the net....dare I mention Pamper Casino

I understand why they do it - if it was advertised truthfully, many probably wouldn't do it. But the catch is once you sign up, they have your details. So when you discover what the bonus actually is, and think 'forget it', they can then keep emailing with promising bonus offers thus getting you to play when that might have not been your intentions.

[zuga]

good point KK i vote for "Name & Shame them"... no point in sending them email, coz i doubt they would even bother reading it...

[GGW Laurie]

i voted name and shame them.....let the rep come on and explain if they want to clear it up or not, that would prove if they really cared or not by the actions they would take to correct it..................good post k/k..............laurie

[Simmo!]

It does no harm as long as the post is constructive and not a deliberate attempt to blackmail a casino over a specific claim. I voted "Give them a week..." as it devalues the "ooh it was an honest mistake Gov..." excuse

[raj]

Name and shame em ...not that it would make any difference.

IMO the whole situation of casino bonuses has gone too far. What with an hour of free play, 500% ,1000% and 2000% bonuses with such strict WRs attached that the chances of cashing anything out are virtually nil.

I am not a bonus hunter and would much prefer a casino to focus on fair games, reliable servers, fast cashout and good knowledgable customer service than any ridiculous bonus offers.

It seems the online casinos feel they must try and constantly outdo each other with these offers instead of focusing on what the player really wants/ You wouldnt get this in B and M casinos, at least not here in the UK anyway.

I would have every respect for a casino that advertised itself as no Bull***t bonuses and promotions just great games and high %s.

It seems at the moment no one is willing to breakaway and do this, so they all just keep playing this silly promotions game and imposing nightmare WRs and withdrawl processes on those sucked in.


Raj

[winbig]

Doesn't all MG casinos that offer this "free play" bonus fall into this category?

I've seen this numerous times, where their free play 'landing page' tells you that you get to keep all of your winnings...but yet you don't find out the truth until you read the T&C...

[heatherad]

Name and Shame!
We get screwed over enough without making it any easier for them.

[ballysdb]

Name & Shame 'em!

They get away with far too much already!

[Jasminebed]

In the example given by KK, the phrase "you get to keep all your winnings" seems to be deliberately misleading. In the t&c's you will find how they define winnings for this promotion. If they don't let you keep it, I guess you didn't win it

It is their webpage, so they should be thanking you for the additional promotion! These casinos try to reach a large audience, they should have no object to their pages being displayed accurately, complete with who they are.