rival: where is my win?!...

[chuchu59]

I am being lazy and dont want to start a new thread. Be careful when you claim a promotion in the cashier. Just yesterday, I claimed a 125% slots bonus at Irish Luck but only 100% was awarded. I enquired and was told that what I had actually claimed was the Thanksgiving bonus which is not listed in the cashier now for obvious reasons.

Now I recall that last week I wanted to claim one promo each at Irish Luck and Sloto so I went to the cashier and claimed the promos when I saw them as I have been forgetful and deposited without claiming bonuses first. However, this time I had no money in my ecocard account (damn gowild) and thus I had to let the promos expire. However, this time the promos did not seem to have expired though there was no mention of it still being valid in the cashier or a button to unclaim it. Roughly the same incident happened at sloto but I wont go into details here.

It would seem that there is a technical glitch (yet again at Rival KK) where a claimed promotion lingers on after a date it should have expired. So if you cannot unclaim an expred promo for a new promo unless you contact support. Furthermore, you will again need to ask for the Ts and Cs of the expired promo. I think Rival needs to take a look at this otherwise it will just be too confusing.

[Fleur-De-Lis]

Just wanted to add that I got a 2nd, much nicer email, from slotocash. At least it looks like they do investigate the issue, and it is good sign. Got a freebie for all my 40 cents' troubles, too

[puppydog07]

Looks to me like Rival may be out to "RIVAL" rtg as the latest in the line of dodgy operators ......