Goodbye Microgaming Casino's

[brianzz]

You have been assigned a member of the Jackpot Factory
management who will be your dedicated account manager.
They will be in touch with you personally at the start
of next week to give you the extra special attention
you deserve as a valued member of the Jackpot Factory.

Sounds like someone else to ignore emails and tell you to uninstall and reinstall the casino if you have problems.

[I BEEN THERE]

Sounds like someone else to ignore emails and tell you to uninstall and reinstall the casino if you have problems.

Ironically, I have NEVER had a problem with them responding to emails. But, I do have a huge problem with their replies as they usually have nothing to do with the original sent email. I truly don't believe they actually take the time to read them before they respond. Jackpot Factory USED to be a great place. You could actually play awhile on your money. You could actually get a thank you for being a depositor. You were actually treated with some value and respect as a player. Now, they are overwhelmed with tournaments and doing everything to entice these freebie players in to becoming new depositors they have forgotten who got them where they are today.

I simply prefer to give my money to a place that appreciates it & me as paying customer ~~~~~!!

I BEEN THERE

[slotsextra]

never knew they treat their players so badly at the moment. But what can i say other than online casinos should pay attention to all customers and not take anything for granted because they already earned this reputation and become arrogant.

[desiredusername]

I Been There, I couldn't have said it better myself! I swear, whenever I receive a response from one of their representatives, my stomach knots up as I read it. It's like they're replying to someone else's email. All I can think is, "Did you actually take the time to READ before responding, 'cause you're certainly not addressing any of the questions I asked?!" I used to think it was me... that, perhaps, I wasn't able to clearly express myself in words. Now I'm convinced they just scan for key words and then reply with whatever form letter fits best. Thank you for making me feel like I'm not alone!

[I BEEN THERE]

I Been There, I couldn't have said it better myself! I swear, whenever I receive a response from one of their representatives, my stomach knots up as I read it. It's like they're replying to someone else's email. All I can think is, "Did you actually take the time to READ before responding, 'cause you're certainly not addressing any of the questions I asked?!" I used to think it was me... that, perhaps, I wasn't able to clearly express myself in words. Now I'm convinced they just scan for key words and then reply with whatever form letter fits best. Thank you for making me feel like I'm not alone!

LOL.... You are so not alone. I am certain there are thousands who would agree. Sadly, they could care less so long as you keep dropping in those deposits. I never knotted up ( so to speak ) I simply got pissed and emailed back asking were they are all 1 or 2 cans short of a 6 pack ? Of course, this not sitting well with them, they sent it on to management who is even dimmer than the last switch I tried. They definitely have some issues but they don't seem to care. So I don't seem to deposit anymore ~!

I BEEN THERE