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Thread: Red Flush online casino

  1. #21
    RedFlush Host is offline Accredited Casino Representative Achievements:
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    Hi All

    Just to clear things up - our Freeplay is offering winnings of MIN $20 and MAX $200. If you do not win at all - we still offer a 25% match bonus on your first deposit.

    We apologise if there was any confusion.

    If you feel that you missed out - please send me a PM and we will look into your case and see if there is anything we can do.

    Thanks and Kind Regards

    Red Flush Host.

  2. #22
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    Red Flush No Pay

    Quote Originally Posted by chuchu59 View Post
    Send a pm to martynbeacon. He just visited here today and I think he can look into this for you.
    Thanks for the advise. Sent a private email to martynbeacon. I am very dubious about these interventions, as these people have to be prompted to help rather than contacting the abused customer themselves, but I guess I can beg somebody to do the right thing one more time...

  3. #23
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    Quote Originally Posted by RedFlush Host View Post
    Hi All

    Just to clear things up - our Freeplay is offering winnings of MIN $20 and MAX $200. If you do not win at all - we still offer a 25% match bonus on your first deposit.

    We apologise if there was any confusion.

    If you feel that you missed out - please send me a PM and we will look into your case and see if there is anything we can do.

    Thanks and Kind Regards

    Red Flush Host.


    Hmm 25 %? thats really rather poor, specially for losing. Ive done a few of these and always been offered a 100 % deposit match for losing. 25 % would just not tempt me in the slightest.

  4. #24
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    Red Flush Response

    Got a response through martybeacon. No mention of why they lied to me for almost a month, but here it is:

    Dear Toni.



    On behalf of RedFlush casino, please allow me to apologize and inform you as to the status of your most recent cashin of $500.00.

    All cashins to our players on the week that your cashin was requested were slightly delayed by the banking processor that we currently use.



    Our banking team have been working around the clock to getting a resolution for you.

    I’m happy to inform you that the cashin has been re released today and the $500.00 should be reflecting in your banking account ######### within 4 (four) days.



    Once again, our humble apologies for the delay.



    Kindest regards

    Gary

    Red Flush Casino Host

    For 24 / 7 / 365 customer support, please use one of the following options



    Quote Originally Posted by Antonia1953 View Post
    Thanks for the advise. Sent a private email to martynbeacon. I am very dubious about these interventions, as these people have to be prompted to help rather than contacting the abused customer themselves, but I guess I can beg somebody to do the right thing one more time...
    Last edited by Antonia1953; 7th October 2008 at 09:53 PM. Reason: removed acc number

  5. #25
    martynbeacon is offline Dormant account
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    Just to make it clear from the above post, I forwarded on the PM to our CS manager and as you see above the reply is from the more than capable Gary. Please update us when the funds come through, which as I understand it should be shortly.


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