Microgaming publish monthly audited payout figures for broad categories. Overall, slots, tables, and poker. These are per casino, but we know that
MG software uses the same
RTP for each casino. We know that
RTG is different, in that individual operators can set higher or lower
RTP values for their games. For card games, they change the paytable, but with slots they change the characteristics of the game, probably by symbol substitution. On top of this, they do not publish the returns as do Microgaming, so that a particular
RTG casino could have set the slots to 93%, and players could be thinking they have 95%
RTP, and there is no way of finding out. This leads to all sorts of "conspiracy theories" when particular
RTG casinos seem far tighter than others, especially when many players report this over a period of time. Since we know that
RTP can be varied by operators, it is reasonable to conclude that one explanation is that the "tight"
RTG casino is running at 93%, and a benchmark "normal"
RTG casino is running at 95%, or even 97.5%
Worse still, is the fact that
RTG casinos do not allow players access to their play history, and support are often reluctant to provide it even on request, and this also feeds the conspiracy theories.
Given the vacuum of "official" information, all it would take is for someone to show that
RTG games are not as players have been lead to believe, and the reputation of
RTG will go lower than it already is.
The reputation of
RTG has suffered most by the rogue casinos operating out of Costa Rica, who have a long reputation of ripping off players with
RTG just looking the other way. The player dispute process, although now up and running, has seemed to be of a very low priority, with a near 2 year gap between the pulling of the old version, and implementation of the new.
Meanwhile, the notorious Virtual casino group continues to thrive in Costa Rica, preying mainly on the novice players who are unaware of their reputation.
The sudden closure of the Crystal Palace group, and the announcement by
RTG that funds unclaimed will simply become "forefeit" has done their reputation no favours. This group has now been rebranded, and is running under a new company, but no-one seems to be able to confirm who is actually running them, and the current presumption is that Virtual have gained control of these casinos, and are using them to "hide" from the notoriety of their main brands.
RTG had good reason to leave the USA, but Costa Rica hardly inspires confidence. Microgaming, on the other hand, are based in the IOM, and have to adhere to the IOM regulatory standards, which are a great deal better than those in Costa Rica.
If
RTG want to ditch their association with rogueness in the online industry, they need to get rid of licencees that continue to rip off players, and only retain those that behave. In time, this will give
RTG a far better reputation, and the eventual aim would be to not have a single
RTG powered casino in Bryan's rogue pit.
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