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Old 9th July 2008, 09:24 PM
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This website is no longer available.

Please check this space often for more information & updates.
Wow! That was fast!
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Old 9th July 2008, 11:32 PM
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Seems rather TOO fast to have been an accident. Only the other day I got my usual (and always ignored) Crystal Palace bonus offer - and today they are gone, not just "down", but cleaned house & gone!!!!!

It would be interesting how RTG address this (if they bother), as this is one HELL of a lot of casinos to do the proverbial "midnight flip", and presumably leaving a huge trail of recent deposits, pending withdrawals, and (naturally) disputed withdrawals.

Since Warren's demise was a while back, this excuse just won't wash, as the casinos were actively touting for business & taking deposits until this last weekend

The band of reputable RTG operators should keep abreast of this issue, as this could well affect them by association, as Crystal Palace group (at least in some quarters) was becoming seen as less rogue.
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Old 9th July 2008, 11:56 PM
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For example : Accredited casino in casinomeister mean when some player get a big winning as Jackpot like 250.000 or 300.000, the casino has an obligation to pay it all and the casinomeister is here for this kind of issue,

But when you said I have no problem with crystal place or other which are not listed here, I am sure that your withdrawal does not exeed 1000 or maybe you have made withdrawal of 50 USD. That' why they pay you to let you continue depositing. But when yo have big winning , they will take you in the boat and you will not get your winning. They call it "not accredited casinos".
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Old 10th July 2008, 12:59 AM
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Quote:
Originally Posted by Nicole50 View Post
For example : Accredited casino in casinomeister mean when some player get a big winning as Jackpot like 250.000 or 300.000, the casino has an obligation to pay it all and the casinomeister is here for this kind of issue,

But when you said I have no problem with crystal place or other which are not listed here, I am sure that your withdrawal does not exeed 1000 or maybe you have made withdrawal of 50 USD. That' why they pay you to let you continue depositing. But when yo have big winning , they will take you in the boat and you will not get your winning. They call it "not accredited casinos".
I am well aware of the definition of a non-accredited casino. I have different standards than casinomeister for choosing where I play. My largest withdrawal was approximately $1,700, and I had 4 other withdrawals over $1,000 in the past year.

The probability of running up a balance in the tens of thousands of dollars while playing games with a low house edge to clear a bonus is so small that most would consider it absurd.

If you're just a degen looking to "get lucky" by playing slots, it really doesn't matter where you play.
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Old 10th July 2008, 03:39 AM
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This has all the makings of a BIG mess.
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Old 10th July 2008, 10:22 AM
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Just got this email:

Dear *
User *

It is with great regret and a heavy heart that we announce that our Casino will be closing on July 31, 2008. If you currently have a balance with the casino, please either play out your balance or withdraw your balance before our closing date. Please note, if you have received a bonus, the wagering requirements are still in place for all bonuses as well as redeemed/comp points. As a matter of goodwill, all players that are not able to playthrough their credits or cash out their withdrawable balance by July 31 will still be able to contact our customer service center 14 days after the closing date to request credits to be cashed out, should they have met wager requirements. All funds remaining in casino accounts after July 31 will be retained by the casino. We hope that you have enjoyed your time with us as much as we have enjoyed having you at.

Sincerely
Oliver Curran
Toll Free US: 1800 824 3175
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Old 10th July 2008, 01:10 PM
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So is Oliver back from the dead, or are they using their past deceit as usual and signing off with other peoples names?

Last option may be that since there was no Oliver, then anyone can sign it off!

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Old 10th July 2008, 03:32 PM
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Quote:
Originally Posted by studmuffin View Post
Just got this email:

Dear *
User *

It is with great regret and a heavy heart that we announce that our Casino will be closing on July 31, 2008. If you currently have a balance with the casino, please either play out your balance or withdraw your balance before our closing date. Please note, if you have received a bonus, the wagering requirements are still in place for all bonuses as well as redeemed/comp points. As a matter of goodwill, all players that are not able to playthrough their credits or cash out their withdrawable balance by July 31 will still be able to contact our customer service center 14 days after the closing date to request credits to be cashed out, should they have met wager requirements. All funds remaining in casino accounts after July 31 will be retained by the casino. We hope that you have enjoyed your time with us as much as we have enjoyed having you at.

Sincerely
Oliver Curran
Toll Free US: 1800 824 3175
I got that too, but how would anyone play/withdraw because the whole lot has gone AWOL now!!!!

Very cleverely the have this "All funds remaining in casino accounts after July 31 will be retained by the casino.". The current position seems that they have taken down all the websites and casinos, so of course no players can check and play their balances, and neither can they contact support easily.(because they can't look at the means to do so on the websites).

Come along 14th August, they are sitting pretty with player's balances.

Since the sites closed 2 DAYS before players were sent the Email (cart before the horse syndrome), there has been NO proper opportunity for players to wind down their play and withdraw any funds in the normal manner.

Maybe they didn't close, THEY WERE SHUT DOWN!

Since there are some players here with balances on account, they could let us know whether it is indeed somehow possible to contact support, and actually get a reply, and indeed to access their account and carry out the instructions to meet playthrough and withdraw by 31st July.

Since they are shutting down anyway, and are in Costa Rica, where is the incentive for them to leave honourably rather than run with as much player cash as they can get away with (why change the habits of a lifetime)
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Old 10th July 2008, 04:06 PM
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All funds remaining in casino accounts after July 31 will be retained by the casino
Which would be theft quite simply. It's unblievable in this day and age that companies can be allowed to do this.

Time for RTG to step up to the plate IMO. Arguably their biggest test yet.
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Old 10th July 2008, 08:13 PM
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I doubt that they will, but before we look too far on the dark side has anyone tried that telephone number in Oliver Curran's signature?

In the meantime, we have an enquiry in with RTG regarding these anomalies.

These folks need to supply a working email channel to keep communications channels open in the absence of their websites.
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