BAD Bonus Rule at RIVAL

**paul02085** · 8th April 2008, 11:45 PM

Originally Posted by classymom

I did take the 200 % bonus @ TIV and read the terms wrong

I PM'd John about it and I have to say he was very generous when he didn't have to be since it was my error. Thank you John, for this TIV gets my business

Mom, did you deposit $100 too?

PS- John was very nice in helping me also. Much appreciated.

**paul02085** · 8th April 2008, 11:51 PM

Originally Posted by anniemac

You would think that some kind of an adjustment could have been made. However, if live chat was the only person contacted, that was the problem. For some reason the live chats for Rivals are now handled all together and the person you chat with doesn't usually have a clue. I went to live chat at three different ones tonight and got the same person on chat at each one. None of the casinos were in the same group but had the same chat and I had to specify which casino I was talking about even though I went through chat at the casino. So if you want answers, you have to contact a rep. and with the email problems even that is kinda dicey right now.

My suggestion to anybody depositing with bonuses at Rivals is to read all the way through before you deposit. They have different terms for each bonus.

I know TIV and Cocoa have the same support. Which 3 did you chat with Anniemac?

**happygobrokey** · 9th April 2008, 05:50 AM

adding to what chuchu said, mg does configure their bonus wr's to always be a multiple of the amount of bonus money, leaving the deposit out of the equation.

and crypto has it in black and white that any deposited amount above the maximum required for the bonus does not incur any wr on it and is immediately withdrawable at any time.

rival are following their own rules by the letter, but being rather inconsiderate to the player, especially if he was truly not allowed to give back the bonus or reverse the deposit prior to beginning.

imagine a case where a player made a typo and entered 500 instead of 50. so instead of 200% his bonus is effectively 20% and the wr incresed tenfold as well. it does not make sense to run the program this way.

good luck

**classymom** · 9th April 2008, 12:16 PM

Originally Posted by paul02085

Mom, did you deposit $100 too?

PS- John was very nice in helping me also. Much appreciated.

No I deposited 70.00 - thought I was getting 210.00 for my deposit ( was only 170.00) John did give me the extra 40 - I will read terms a little closer next time but it was awfully nice of him.