Sun Palace Casino

**sizesnug** · 2nd April 2008, 01:26 PM

Hi all........any warnings or risks with Sun Palace Casino?? I won money on 3/15/08..also put in withdrawal...and I have yet to see anything or hear anything. I did send emails, and got the standard answer back...."When all of your deposits clear we will send check"....I even PM'd the Sun Palace Casino Rep on this board and received the same standard answer. I only had 1 e-check out there and it cleared my bank acct on 3/16/08....so I can only assume it is cleared with Sun Palace?? I am worried about it, because I am not getting any answers. Do I need to be worried?? Thank you for any advice.....

**brianzz** · 2nd April 2008, 01:49 PM

You may get paid as long as you didn't claim a first off or free play bonus at any other VPL casino and claim one at this one also. Which is a very stupid (and obscure) rule, you'd think casinos would want as many players as possible. Money must be tight over at the old VPL.

**sizesnug** · 2nd April 2008, 06:56 PM

Thanks for replying....and no I had no bonus at all. It was a straight deposit from my check acct...no strings attatched........The check cleared within 2 days at my bank. So I dont know what the hold up is?

**Audioz** · 2nd April 2008, 07:32 PM

Originally Posted by brianzz

You may get paid as long as you didn't claim a first off or free play bonus at any other VPL casino and claim one at this one also. Which is a very stupid (and obscure) rule

How long does this rule exist, because i started also to play with these Casinos and asked them in the live chat, either i can also claim the 125% bonus on any another casino from their group and they told me, that i can take this bonus on every casino from them and this was surely not longer ago, as a half year!

So I've played and deposited $ 100 incl the 125% signup-bonus on all four casinos from this group!

**debbiek** · 3rd April 2008, 06:13 AM

This group of casinos take about a month to pay after making deposit with e-check. I've been paid by them before, but that's how long you have to wait. Also, the maximum deposit is very low for echeck (only $300). They send payment via dhl with check. No problems cashing.

**sizesnug** · 3rd April 2008, 01:30 PM

Thank you very much for the info..at least I know I will be pd.......

**sizesnug** · 19th April 2008, 09:15 PM

It has now been 5 weeks, and no money.....I have sent emails, I have also sent email to the representative here on this site......and I get the same exact answer every time....."it takes 15 days to clear on Sun Palace's end"....well it has been 35 days.......What can I do you guys??? I have never won money before, so do not how to proceed. I am so upset. The one time I win something, after years of giving money to the casinos.....I receive nothing. Thanks for any advice you can give me.

**kakata** · 20th April 2008, 01:02 AM

Dont worry you will get paid.That's for sure.
Now. When? They do it a little too slow....they do pay though.

BTW you can send a PM to MAX and he will surely try to help you out.

**sizesnug** · 20th April 2008, 10:26 AM

Thank you so much...

**sizesnug** · 6th May 2008, 07:54 AM

Thanks, I wish I knew who Max was?? Everytime I send a PM I get....VSummers?? Same robotic answer.....I am still waiting, it has been 7 weeks..........crazy....I cannot get an answer?