Question for online Casinos reps/mngrs

[babs7262]

I'm curious and was wondering if you could shed some light on this topic for me. I want online casino people that really know how their casino does it


What makes a high roller at your casino? There could be many aspects to this question. I dont feel it's as obvious as you may think. For instance, it could be any or all of the following:

1. Someone who makes a huge deposit everytime they play but not often
2. Someone who makes several small ones consistantly
3. Someone who doesnt make huge deposits but does high spins on a constant basis (no spins lower than $5-$10)
4. Someone who low rolls (.20-$1 spins) BUT when they get ahead they bet higher and deposit on a daily basis

I think there are alot of things that would make a high roller. Im not talking about a "whale" that's a different story. I also want to know what you consider a loyal customer, meaning, how long does one have to patronage your casino on a daily basis to be considered loyal/long time

THanks for your input. I dont recall it ever being brought up and I am curious because It must work different than B&M's considering you can't offer a free room or meals or shows.

[just play]

I can't wait to have this question answered!!! I have always thought about this too.

[bb28]

Great question......Babs!

I hope they take the time to provide some answers.

[Fleur-De-Lis]

I was under impression that high-rollers are same folks as 'VIP' - i.e. those who deposits huge, and bet 300-500 at a time

P.S. I tried to play/bet this way in KS, hoping to be 'promoted' to VIP, but still remained at an 'amateur' level

[dazlazz]

Hi Babs, good question, I notice not soo many replys from the casino 'reps'.

Definition of high roller - as a general rule, use the casino comp point system as a basis.

Wagering €1,000 on a game like BJ (Comp factor is 0.1) you get 100 points, this converts to €1. Wager €10,000 = €10.

Obviously different comp factors per game - slots / keno being highest.

As a rule a player who reaches €100 in converted comp cash is regarded as a VIP / high roller - then you have the different VIP treatment applied.

Mutliple / frequent deposits i.e. more than 3 a month = player will get preferential treatment - 'retention' player.

If you want to PM me, I can advise a casino which is not well known and can cater for pure casino play /no deposit bonus, just pure play, you win, you withdraw, no questions etc, rather than the usual small minded play which I usually see.

Best regards and happy mother's day,

Dazzla

[RobWin]

Hi Babs, good question, I notice not soo many replys from the casino 'reps'.

Best regards and happy mother's day,

Dazzla

Mother's Day is not until Sunday May 11, 2008 here in the US...

[TDTAT]

The big thing with becoming a "VIP" player
is that it varies greatly from casino to casino, as do VIP levels and such.

I will use Rival as an example in my case.
I have deposited $10,000-$20,000 at one of the older Rivals
for over a year and I am not a VIP there.
I made 2 or 3 $25 deposits at SimonSays, then went on tilt a few days
ago and lost $350 in one day there. The next day,
here comes the VIP freebies and bonus from SimonSays.

I think to answer your question.. VIP and or Highroller
status is a combination of depositing, betting patterns
and maybe even the win/loss ratio and changes for each casino.

I do not think many casino reps will be posting here
as I have found casinos are not very willing to give
up the "qualifaction lists" for VIP/highroller status.
I have asked many casinos as a player and they will not say.
I get similar evasive answeres when I ask as an affiliate.


For lowrollers who want VIP status: SimonSays, Sloto'Cash
and now Davinci's (new VIP level system) have easier qualifications
for VIP than many casinos. Microgaming casinos can be tougher
to attain the "VIP" status... I think I recall being a VIP at one
or 2 playtechs back in the day too.

**Some of my LOW ROLLER players report being made a VIP at some
Rivals after asking by email.. I remember one is SimonSays**

[RobWin]

A lot of casinos base this status on what they call your "Theoretical Win"

Most casinos use a mathematical formula to calculate how much in comps a player should receive. They take the amount of money risked multiplied by the casinos edge multiplied by the comp percentage.

Hosts often though provide much stronger discretionary comps -- including RFB on decent play and some will base this on your past play also at their casino...

[TDTAT]

I think the main thing to remember is that
whatever the qualifications, they vary GREATLY from casino to casino...

Obviously the older, well established casinos, will have stricter qualifications.
Casinos that have us by the balls do not need to give anyone VIP status,
except the serious high rollers.

suggestion to loyal lowrollers: email the casinos
and ask for VIP status or if you ever have a shot to
make it. Many times a kind manager can help more
than thousands in deposits.

[babs7262]

Actually, (just MPO)

VIP is different from a high roller in many casinos. For instance, I am considered "VIP" at 3 dice because they only require a $50 a month deposit to play the VIP tourneys and I deposit more than that but am a low roller to most in here, BUT, Im not a high roller in their casino so there is difference between VIP and High Roller. There are also premium players, preferred players etc....but they may not be "high rollers" either.

Thats why I am curious. Yes, Ive noticed that noone is replying from any casinos lol. I guess it will remain a mystery!


BTW.....I dont have kids but thank you way in advance anyway Daz!