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Thread: Heads up for Rival Players

  1. #31
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    Quote Originally Posted by TDTAT View Post
    Hello VMW!! I will ask Rival about this.. I thought they said
    "MAY" instead of "will" so they could review the accounts specifically.
    But I am no where near as informed as you regarding terms and everything else for that matter

    I liked the "may" because I thought they would basically look
    at a players history before yanking a win for using a Slots bonus
    to play a hand blackjack or something. I just thought "may" meant
    possibly and "will" meant definatley.. in my limited knowlegde
    I assumed "may" was better

    If I was not in the "land of the free" I would probably be at 32RED
    with you.. As it is Rival casinos are great for me and my players,
    but I will bring up these term issues with them. The good thing
    about Rival is they are not scared to listen and change things.

    The "database abuse players" is a bit funny.. I am on the list
    myself, but I just go to live chat if one of my accounts
    gets "reblocked" and they fix it up. Most players on that database
    are there for making multiple accounts. I do know for a fact one
    Rival has stopped using the "central database auto block". They said
    that they care what a player does at their casino.
    I am not sure if they would appreciate me saying their name here though..
    I will ask them and see if they mind.

    Thanks again VWM, I always look forward to your knowledge and insights!
    (although you do scare me a little )
    Could you ask your contact at Rival why this new and somewhat predatory term has even been introduced, since it seems the software and central database deal with bonuses so that players should not need to worry about playing the "wrong game" if they are not completely familiar with the latest list of exclusions.

    To deal with the big bet, they already have modified limiting in place through the software, and to deal with the grind tactic, surely they could just make such games count as ZERO towards WR. These measures should make this new term unnecessary, and Rival could go back to being a brand unique for not having an "FU Clause" buried in the T & C, because the software and central database prevents "abuse" before it can even be attempted.
    The argument that the term will "not normally be used" is no longer any good. This is what all the other casinos used to say about their own "FU Clauses", but the forum is stuffed with complaints about the frequent and indiscriminate use of these "FU Clauses", something that has now become industry standard practice, even though 2 or 3 years ago the "standard practice" was to NOT use the "FU Clause".
    Empty Fruities Astern Capt'n
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    Full Sails - before we get raided ourselves.

  2. #32
    TDTAT is offline Dormant account
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    Quote Originally Posted by vinylweatherman View Post
    Could you ask your contact at Rival why this new and somewhat predatory term has even been introduced, since it seems the software and central database deal with bonuses so that players should not need to worry about playing the "wrong game" if they are not completely familiar with the latest list of exclusions.

    To deal with the big bet, they already have modified limiting in place through the software, and to deal with the grind tactic, surely they could just make such games count as ZERO towards WR. These measures should make this new term unnecessary, and Rival could go back to being a brand unique for not having an "FU Clause" buried in the T & C, because the software and central database prevents "abuse" before it can even be attempted.
    The argument that the term will "not normally be used" is no longer any good. This is what all the other casinos used to say about their own "FU Clauses", but the forum is stuffed with complaints about the frequent and indiscriminate use of these "FU Clauses", something that has now become industry standard practice, even though 2 or 3 years ago the "standard practice" was to NOT use the "FU Clause".
    Hi VWM! I will do better than that! I will ask several contacts and see
    if they all give the same answer

    **I have posed the question to 4 managers who I talk to the most.. I have
    asked one or 2 to jump in here as I am over my head
    Last edited by TDTAT; 13th February 2008 at 03:17 PM. Reason: adding update

  3. #33
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    Hello Everyone! I was told these terms have always
    been on the homepages, but now they have been added more prominently.

    I have realized I can not win here at CasinoMeister.. I am
    tired of being the Rival Crusader. I think these are good casinos and I enjoy playing at them.
    RobRival or someone who works for a Rival Casino
    can help ANY PLAYERS that have questions. Send a Private message.

    For all of those members who actually play online casinos, make your own decision. I wish you good luck.
    Last edited by TDTAT; 14th February 2008 at 12:00 PM. Reason: spelling

  4. #34
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    Quote Originally Posted by TDTAT View Post
    Hello Everyone! I was told these terms have always
    been on the homepages, but now they have been added more prominently.

    I have realized I can not win here at CasinoMeister.. I am
    tired of being the Rival Crusader. I think these are good casinos and I enjoy playing at them.
    RobRival or someone who works for a Rival Casino
    can help ANY PLAYERS that have questions. Send a Private message.

    For all of those members who actually play online casinos, make your own decision. I wish you good luck.
    Thanks,
    That's fine, if the terms have ALWAYS been there, they must have predated the later software upgrades, and were probably there before they knew they were able to control "bonus abuse" through the software.
    This thread seems to have started with the idea that this was a completely NEW addition to the terms, thus implying some kind of predatory attitude given how well publicised the software control over bonuses is.

    What REALLY matters is how, and when, Rival actually USE this term. If it's use is confined to cases of multiple account fraud, or where players have deliberately tried to fool the central bonus control system, such as by registering minor variations of personal details at each Rival site, I can see how Rival would be able to put forward a convincing argument for the need for such a term.

    If players come along complaining about confiscation, the Casinomeister community will judge Rival on how they respond.
    There have been negative posts about Rival casinos in the past, including issues of non-payment, and others relating to bonuses.

    Rival would do well to consider applying for Casinomeister accreditation for some of their casinos, if they are able to get a couple of their brands on the accredited list, then I expect more players would be willing to try them out.

    TDTAT - You are not alone in being a Rival fan, despite the negative posts, there have been many positive posts about them too, including one about how generous their comp points schemes are, and another about how slot payouts are given for each individual slot, and that these are often higher than the online norm of around 95%. The only other site I know of that gives individual game payout expectation data is Lasseters, and that is because they have to under their online gambling licence.
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

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    hippo925 (14th February 2008)

  6. #35
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    Quote Originally Posted by TDTAT View Post
    Hello Everyone! I was told these terms have always
    been on the homepages, but now they have been added more prominently.

    I have realized I can not win here at CasinoMeister.. I am
    tired of being the Rival Crusader. I think these are good casinos and I enjoy playing at them.
    RobRival or someone who works for a Rival Casino
    can help ANY PLAYERS that have questions. Send a Private message.

    For all of those members who actually play online casinos, make your own decision. I wish you good luck.
    actually, i only see that you've been very helpful here on a wide range of topics. Far from being a "crusader," you seem to be pretty objective in all the posts i've read. But it does seem odd that you seem to have to carry all the burden for Rival here. Maybe their reps find that they don't need to post anything because you take care of it before they can? Regardless, i'm sure everyone appreciates your input!!!

  7. #36
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    I will just throw in my 2 cents here. I donīt know which Rival casino has these terms but I donīt think it is across all of them and I do know for thisisvegas the signup bonus does restrict certain games. I know this may annoy some players but I would rather have this situation then to be another casino in the RIP section going belly up to bonus abusers.

    Should any Rival casino choose to allow games like blackjack and video poker to be played for a bonus when the wagering doesnīt count then I wouldnīt blame that manager for adding in that term. Also the reason for the "may" as opposed to being something definite is there for a reason. That reason would be an example where a player was not a bonus abuser but played all the games, in this situation there is no need to void anything. There are many Microgaming casinos that have terms similar to this one so this term is not just isolated to Rival casinos.

    If I missed anything in this thread that someone would like answered just pm me and Iīll come back on. I am on vacation at the moment, yet still working daily lol, so I can only make notes to add more tasks when I return early next week.

    John

  8. #37
    SlotsWizard is offline Dormant account
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    It does appear to be across the board for all Rivals.

    tiv-promo.jpg

    In the past the standard wording was that blackjack/video poker/etc. had lowered betting limits, and wagering in those games did not count towards WR but you were free to play them.

    Those restrictions still apply but now you can't even play them at all without your winnings be voided. Obviously it's a casino's right to do this and a player's right to refuse a bonus, but the compounded restrictions seem excessive.


    P.S.: Enjoy the rest of your vacation, and stop working during it!

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