the old vs the new

[peteyweestro]

i used to be a die hard mg player back when things were great online for the usa,with all the softwares available i swore by mg and sometimes played rtg but know even the mg that i can still play on feel like i have no shot at hitting anything.the last 4 mg deposits i've done were 2 to royal vegas and 2 to music hall and if you combine all 4 i may of had 45 minutes of play with no more than $3 over my deposit at anytime and to top it off they refused to give me a birthday chip.
now as far as rtg goes, i only play at inet and club world(will soon try bodog) and the same thing happens , money in start playing and money gone in minutes but at least club world gave me $5 for my b-day.
lo and behold the new guys are poutting the old guys to shame from play time to customer service, i,ve cased out from 3 dice and superior and it didn't take an act of god or congress and now simon says keeps giving me free chips i don't even ask for cuz i'm still playing on their initial free $20, its amazing how these guys get it and the old guys don't

[brianzz]

Old - you could win and get paid
New- you might win and probably won't get paid and if you do the check will bounce and it takes an act of congress (no pun intended) to get the check replaced.

Not worth the trouble to me to jump through the flaming hoops and just when you think you've made it they turn the gas on full blast and burn you everytime just to play online. Rather drive the 2 hours to the real casino, at least they give me guaranteed free money every month no questions asked, free rooms, free food, etc (2 of the 3 things I've never even been offered from an online casino). Now that I think about it, an online casino can't even start to compete with a land based, not by a long shot.

[Mousey]

I have always wondered about online casino marketing. They get you in and they're 'thrilled'. And that's it. The majority just don't seem to give a flying rat's butt whether you stay or not. INetBet and Mummy's were two of the best (to me) re: retaining players.

Slowly but surely, beginning March of last year, online play got worse for me. (couldn't win) By October '06, I'd cut my usual deposits back to less than half what they once were. Most of the casinos cared litle if I played or not. (Mummy's missed me, but they soon blocked US players anyway.) Bonuses/comps all but dried up. From Oct. on it was even worse, and some of my favorite casinos blocked US play -- so I was only making itty bitty deposits every now and then. In Jan., NETeller locked us out and I quit altogether. I'd been losing (and not having fun -- $50/10 minutes does not equate to 'fun') so it finalized my resolve to just save my money for B&M trips. Online casinos have given me no incentive or reason for me to continue giving them my money.

The AP 'hole card' mess also has me worried about online security and fairness at any/all casinos in general. If it could happen at AP, it could happen at casinos? May be happening now?

The problems encountered for US players simply to deposit and withdraw (should lightning strike) make playing online too much of a hassle. If I'm losing hand over fist and rarely get a bonus, why bother jumping through hoops?

[KasinoKing]

I have always wondered about online casino marketing. They get you in and they're 'thrilled'. And that's it. The majority just don't seem to give a flying rat's butt whether you stay or not. INetBet and Mummy's were two of the best (to me) re: retaining players.

That is sooooo very true!
And I agree with the original thread-starter too - spot on.
Of all the MG casinos I play the only one's who make a serious effort are The Palace Group & 32Red - neither any good for USA players.
Ladbrokes have some nice unique promos which are usually very generous WR-wise, and Belle Rock do offer UK players a monthly, though it's not terribly obvious as they never e-mail me about it. These are no good in USA either!

Intercasino still remains the leader for non-USA players, but now Will Hills has gone tits-up (bonus-wise).

Grand Virtual offer frequent decent bonuses (usually 50% sticky), but again, no USA.
PlayTech's are generally just a waste of space (virtually no incentives to go back).

As for casinos available in America, you have the RTG's of course, which are fine as long as you avoid the rogues and don't mind sending them all your personal details & your life story if you want to cash out. Then you have Rival who do offer loads of repeat bonuses and 3-Dice who don't, but at least their cash-outs are damn quick!

All in all, as a gambler I'm bloody glad I live on this side of the pond!
(Though mind you, if the dollar goes much lower I could sell my house, retire VERY early & move over there! It's $2.10 / £1 now! )

[ugaboga]

Kasinoking, the pound is nearly 3-1 to the aussie dollar... why not move here? It's already invaded by a horde of poms too!

[Chipeez]

3-Dice who don't, but at least their cash-outs are damn quick!

Well actually 3Dice has a bonus for every deposit, (as long as you've played enough before) You can claim you comppoints as a 20% reload bonus with only 1x playthough, if I remember correctly. Okay not like the normal reloads, but nice for a change..

On another note.. Please, please somebody make this dollar worth more, I'm getting sc**wed with my aff. commissions.. Commission in dollars, payout at the atm, euros.. you do the math

[ugaboga]

Rest assured, President Bush is working on it.

[amatrine]

I am thinking or trying rival myself on the next deposit. I just took a 20 free chip on simon says, and got a lot more play out of it that I have in a long time at an rtg. At least on the 3 reel slots I did. Got red sevens, blue sevens, etc, I tried the video slots and went bust.

I feel though that rtg does not care to retain its US players anymore .
I have heard rival thows in more bonuses, etc and seem to want to keep thier business. When I loose a bunch of money, I like to know Im at least appreciated,lol

Ama

[SlotsWizard]

Will Hills has gone tits-up

[peteyweestro]

let me tell you all that for sure rival and 3 dice get it, my 3dice money arrived in the mail today along with my thank you note exactly 2 days after i cashed out,great job 3dice and keep up the great work......also superior gave me $20 free to try them and the no deposit free chips are the only type of bonus i use, if i deposit i don't want my money spoiled by wr and rules to keep me playing, but i cashed out $200 from their free chip and it went to my qt without sending docs in a matter of a couple days and this also arrived in my bank account today, so now they gave me another free $10 chip, so good for you superior.......simon says gave me free $20 that i have up to $50 now and i have another free $20 and a free $10 sitting in the cashier waiting for me......THESE GUYS GET IT!