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  #11 (permalink)  
Old 13th July 2007, 08:47 PM
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Now i understand not really more, as before, because you've posted only the mails from iNetBet, but not the mails, what you've sent to them

i can't believe that they would close accounts without any reason.
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  #12 (permalink)  
Old 13th July 2007, 09:26 PM
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Quote:
Originally Posted by Mike031 View Post
Now i understand not really more, as before, because you've posted only the mails from iNetBet, but not the mails, what you've sent to them

i can't believe that they would close accounts without any reason.
agreed.
This is your site of the story.
Would you give us the other one too?
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  #13 (permalink)  
Old 13th July 2007, 09:57 PM
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Sodax,

Are they having a hard time understanding your emails or are you finding it difficult to state your issue(s)? Please let me know as I can most certainly translate if you wish.

Swede

PS this is not a dig at you, just thought if your need some help, I'll be there. I know there are a lot of misunderstandings between player and casino/poker rooms due to incoherrancy from either part.
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  #14 (permalink)  
Old 13th July 2007, 10:44 PM
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Sorry about the quick post but I trust the people on this board very much.

I love reading the post's and the great sense of humor here. I should have let inetbet answer first but they are one casino I did not expect a denial from. It was straightened out quickly and I hope the next time I win $400 on a dime spin I get to keep it all.

Thanks to all of you to numerous to name for the best informed portal on earth!
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  #15 (permalink)  
Old 13th July 2007, 10:48 PM
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Good on ya catrina, glad to hear things worked out well.

Btw, congrats on the win and the nifty screenies, I sure liked 'em!
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  #16 (permalink)  
Old 13th July 2007, 11:16 PM
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Quote:
Originally Posted by catrina m View Post
Sorry about the quick post but I trust the people on this board very much.

I love reading the post's and the great sense of humor here. I should have let inetbet answer first but they are one casino I did not expect a denial from. It was straightened out quickly and I hope the next time I win $400 on a dime spin I get to keep it all.

Thanks to all of you to numerous to name for the best informed portal on earth!
perfect to hear. True - your amazing stgory didnt deserve a bad outcome .
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  #17 (permalink)  
Old 14th July 2007, 12:53 AM
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Alan was my... "friend"... so you must understand, if i SOMETIMES have a hard times with my illness.... and they know that... can i live my life and try to survive?! It is not a first time chat, it is a 1300th "chat"

Or is everything just my mistake... suddenly... *sigh*

Of course iNetbet is wondeful in many ways,
but... i feel that when i was.... down... depressed, etc... i and them... start to made this conflict..
and ok... whatever.

Quote:
Originally Posted by Mike031 View Post
Now i understand not really more, as before, because you've posted only the mails from iNetBet, but not the mails, what you've sent to them

i can't believe that they would close accounts without any reason.
Shoot me! lol

Quote:
Me:
Hi

Thanks for your reply James, much appreciated.
I will wait your management reply then.
I will expect that they will answer me within few days.

Thanks and Have a great day.

X
Quote:
Alan Reply:
Dear X
No more mails please, this is the final insult from you..
Kind regards.
CSR Alan.
iNetBet Support Team.
Quote:
Dear X
I have asked you politely to stop sending us mails.
It is the last straw when you send in a mail stating that Emily is ignorant,.
No one is going to answer any more of your mails.
CSR Alan.
iNetBet Support Team.
----- Original Message -----
From: Me
To: Them
Sent: Tuesday, February 06, 2007 9:38 PM
Subject: Fw: One week - ignorance by management:4::: Stop Insulting!


Hi

Ok, you can ignore - all my emails, but for some reson Alan start bashing me - just like that.
Even i didn't send any email to him?!
.
I asked reply from management - last week - but Alan start bashing me now. (excluding resented emails)

Is Alan part of iNetbet Management?!

If he is. I meant Casino Manager or upper management with my original email.

I will request proof to all statements what Emily and Alan state in past. When they insulting me.
(Please see old emails and your database 2006)

And please act like adults. Thank you!

I do not know, why Alan is rude to me. Probably he have something against me, what i am or our country or whatever. I really do not know. Please do not start this kind of things. Because, now Alan do not reply to anything, but he pick some message and start bashing me. How RUDE!

I really don't give up.

If you make fun with my illness, or what i am. Go ahead. I thing i have a right to protect MYSELF!

X





----- Forwarded Message ----
From: me
To: Them
Sent: Tuesday, February 6, 2007 10:40:48 PM
Subject: Fw: One week - ignorance by management:3


Hi

I will expect reply from your management within couple days.
And no more bashing, etc. Thank you!

And.
There was some typos (typing errors), in my previous email, like:

procative = provocative

There was ever = There was ever any disclaimer..
(Like you know, it is a legal phrase)

It seems that you like to bashing your your customers...
Quite rude way. But, what else i can expect from you?!

You don't know, what am i or who am i?!
Hopefully nothing racist.

X



----- Forwarded Message ----
From: me
To: them
Sent: Tuesday, February 6, 2007 9:37:17 PM
Subject: Re: One week - ignorance by management


Hi

Excuse me?!
Final Insult by me?!

Hi

Thanks for your reply James, much appreciated.
I will wait your management reply then.
I will expect that they will answer me within few days.

Thanks and Have a great day.

X

Ok, FINE!

Try to act like adults, Or Can you?!
And try to understand that you are company! REALLY!
How on earth you can judge my words, based your feelings, if i am not allowed to that?!?!

Do you try to send procative emails to me, so i will "busted"

So Alan. What is wrong wrong with you?!

When i am really down with my illness, etc, you will "smashing" me more. Go ahead!
My whole frikkin life. And now i say STOP!

I know that you will hate me now... BUT TRY TO SEE, who will try to make co-operation
and who will request just a single APOLOGY!

What i said 5 times!

Grow UP!

X
And why this doesn't happend with 32Red Pat?! He know much more....
And i respect him and he respect me! He is fucking (pardon my french, like Pina said) awesome. He is my Friend!...

You know Pat!!! Any complaints?!?!
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  #18 (permalink)  
Old 14th July 2007, 01:41 AM
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Soda, first point, and you can agree or disagree. No one who works at a casino is your "friend". It is a business, plain and simple. While 32Red and especially Pat do go out of their way to offer that personal touch to all their players, and (it seems) especially the ones from here, you should not mistake that for friendship. It is business, nothing more. I also think the world of Pat, don't get me wrong. But I think that maybe you're asking a bit much of any casino rep or employee, and you are misinterpreting your relationship with them. Yes, you do get to know some of them on a first name basis, and exchange friendly emails, phone calls and such...please try to remember that the bottom line is always business.

Second point, I see by your emails that this has been an ongoing issue with Inetbet since February. You keep saying that you will expect a reply from management within a few days. What is the question that you were awaiting a reply on? Can you tell us that? From some of Inet's replies, it appears you were asking about something which maybe you shouldn't have been. That is just an assumption on my part, so if I'm wrong, I apologize. And again, I also like Alan, he is very personable and professional. While we have exchanged some emails back and forth, I certainly wouldn't consider him a friend. I am a customer, and he is the person in charge of my account. Nothing more than that.

It sounds to me like maybe you were expecting something that didn't happen, and you are very disappointed as a result. Back when I ran a website, I've had similar things happen....making the mistake of thinking that some of the affiliate managers I dealt with were my friends, and got burned in the process. This is ancient history now, and I've put it behind me. But it's a lesson I've never forgotten. Just my two cents worth Soda.
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  #19 (permalink)  
Old 14th July 2007, 02:13 AM
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Quote:
Originally Posted by Pinababy69 View Post
Soda, first point, and you can agree or disagree. No one who works at a casino is your "friend". It is a business, plain and simple. While 32Red and especially Pat do go out of their way to offer that personal touch to all their players, and (it seems) especially the ones from here, you should not mistake that for friendship. It is business, nothing more. I also think the world of Pat, don't get me wrong. But I think that maybe you're asking a bit much of any casino rep or employee, and you are misinterpreting your relationship with them. Yes, you do get to know some of them on a first name basis, and exchange friendly emails, phone calls and such...please try to remember that the bottom line is always business.

Second point, I see by your emails that this has been an ongoing issue with Inetbet since February. You keep saying that you will expect a reply from management within a few days. What is the question that you were awaiting a reply on? Can you tell us that? From some of Inet's replies, it appears you were asking about something which maybe you shouldn't have been. That is just an assumption on my part, so if I'm wrong, I apologize. And again, I also like Alan, he is very personable and professional. While we have exchanged some emails back and forth, I certainly wouldn't consider him a friend. I am a customer, and he is the person in charge of my account. Nothing more than that.

It sounds to me like maybe you were expecting something that didn't happen, and you are very disappointed as a result. Back when I ran a website, I've had similar things happen....making the mistake of thinking that some of the affiliate managers I dealt with were my friends, and got burned in the process. This is ancient history now, and I've put it behind me. But it's a lesson I've never forgotten. Just my two cents worth Soda.
Not just 2 cents from you. I ageed, and i know this business.
I respect that you have a time to read my message...
but you know... can i say this..
Yeah...
I am anxious sometimes and because my llness... 99% affect to me... and i try to avoid that 1%... but you know... sometimes you CAN NOT give up.
This is global business, and everyone want to survive!

Also, you willl know that this industry is not so clean... even it is look like. Even "Accredited Casinos" or other good casinos.
You are not so naive

Did i just wrote total BS, or did you get it - anything

Damn, i try to learn english.... but it will takes more than 4 years... because i expect... too much
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  #20 (permalink)  
Old 14th July 2007, 02:22 AM
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Quote:
Originally Posted by Sodax77 View Post
Also, you willl know that this industry is not so clean... even it is look like. Even "Accredited Casinos" or other good casinos.
You are not so naive
Of course I agree with that Soda, it's gambling. And there are huge amounts of money involved. There are good and bad operators, but bottom line, they are all out to make a buck. It just sounded to me like you are hurt, and you shouldn't be. That's why I posted about the friends thing.

Can you share with us what your original inquiry to Inetbet was? What was it that you were waiting on an answer about? That may clear up some of it. If it was privileged information of some sort, that they couldn't share with you, that could explain alot. It's up to you whether you want to tell us or not.

And yes, I understand what you're saying, for the most part. Swede is right, it can be difficult sometimes when English is not your first language. Maybe this IS nothing more than a misunderstanding? Without more info, I really can't say for sure.
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