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Thread: Just wanted to give Kudos to The Palace Group

  1. #1
    patrina's Avatar
    patrina is offline Meister Member
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    Just wanted to give Kudos to The Palace Group

    Hi All, I just wanted to give credit where credits due. I have been playing alot lately at The Palace Group, playing here and there at Spin Palace, Mummys gold and Ruby Fortune. I have made (for the most part) just some small deposits and ended up winning twice. I absolutely am hooked on The Palace Group slot. I just wanted to say (and not just because I've won) the service has been impeccable. I received two cheques, the first regular mail, and the second courier. The first only took 3 days, and the second 1 1/2 days. No problems whatsoever. No hype. No confusion. No endless sending of ID etc. They responded so quickly, I was in awe. And, the operators were of tremendous help with support etc. I ran into some problems with my computer and they helped get me back up and spinning again right away. I just wanted to give Kudos to The Palace Group. So often we run into problems and I think it's nice to let others know when you get a decent experience. So, that's all. thanks for hearing me

  2. The Following 5 Users Say Thank You to patrina For This Useful Post:

    KasinoKing (6th June 2007), liquidsoap (8th June 2007), lojo (9th June 2007), mysticjoz (6th June 2007), Zodiac (6th June 2007)

  3. #2
    Palace Group is offline Palace Group Rep
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    Thanks :)

    Awesome to hear that feedback. Thank you very very much!
    We always try our best. Granted everyone makes mistakes now and again but we will always try to sort any matter out.

    It is great to see a player happy and posting about it

    Thanks again.

  4. #3
    fcat is offline Banned User
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    How nice it is to read that a representative actually reads the posts in this forum!!!

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    Palace Group is offline Palace Group Rep
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    :)

    This forum raises some very interesting topics and there is a lot to be gained from it.

    I don't always agree with everyones posts and views but any feedback is good feedback..
    Last edited by Palace Group; 6th June 2007 at 05:03 PM. Reason: spelling

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    jenn1381 (6th June 2007), liquidsoap (8th June 2007)

  7. #5
    lojo is offline Banned User - repetitive violations of posting rule 1.1
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    That's great to hear Now if they'll just let us Yanks back in I'd be as happy as you I know, I know, they will as soon as they can.

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    sfrncr is offline Dormant account
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    Thumbs up the palace group

    i played for a few years at the palace group.i won alot of money there of coarse i gave it back lol. their customer service gets an a + fast pay outs i never had a problem with this casino group very professional!!! im in the us so i cant play any longer there .

  9. The Following User Says Thank You to sfrncr For This Useful Post:

    lojo (11th June 2007)

  10. #7
    simon1316 is offline Full Member
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    Hi,

    For me...this is the badest place that i never play...
    Only problem , after problem !

  11. #8
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    Quote Originally Posted by simon1316 View Post
    Hi,

    For me...this is the badest place that i never play...
    Only problem , after problem !
    Hmmm interesting. How do you know it's bad if you never play...?

    For me this group gets a big . I too have never had any problems there. Frequent decent bonuses (which is the only time I deposit) I've won some & lost some but never had any issues and payouts are always quick.

    KK
    Snow's over - back to work - nothing to see here...
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    Quote Originally Posted by KasinoKing View Post
    Hmmm interesting. How do you know it's bad if you never play...?
    You need to translate it back to French to understand it.
    "The voice of reason"
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