NETeller ATM Card is no more....

[adrian_j]

Hi everyone. Does anybody encountering following problem?

---
An error has been encountered

Your account has been closed for security reasons. Please email investigations@neteller.com.
---

I had 1000$ on my NETeller account and now it is locked? Could anyone
comment this?

[Zoozie]

The same happened to me today also.
After waiting 20 minutes in live chat I finally got CS. It then took 5 minutes to
reopen the account, and it is open again.

The reason for the security check was that I had accessed Neteller from both my home computer and my laptop from work. I have been during that for 2 years
without any problems through, before now.

Anyway, just relax - it is just standard procedure from Neteller.

Zoozie

[KasinoKing]

Don't panic!

See this thread:-
http://www.casinomeister.com/forums/...nt-closed.html
KK

[CasinoForumu]

This is usual with Neteller. Dont use the same computer with other Neteller users. Dont make too much failed deposits. Dont make too much failed withdrawals.


If your accunt closed, call them. They will call you back from your registered phone back. They will open it after asking some questions.

[hakapuku]

Originally Posted by adrian_j

Hi everyone. Does anybody encountering following problem?

---
An error has been encountered

Your account has been closed for security reasons. Please email investigations@neteller.com.
---

I had 1000$ on my NETeller account and now it is locked? Could anyone
comment this?

Bad for you. If it is investigations department it means they have something serious to tell you about your action. Usually it is only admin@neteller.com.

[CasinoForumu]

Originally Posted by hakapuku

Bad for you. If it is investigations department it means they have something serious to tell you about your action. Usually it is only admin@neteller.com.

and security@neteller.com

[Mike031]

Btw. i got this Email today:

"The third-party provider for the NETELLER Card has very recently advised that under the rules relating to the Cirrus/Maestro Network, it can no longer support those branded cards. This affects your NETELLER Card.

Important dates

Effective immediately, you will not be able to withdraw funds from youre-wallet to your NETELLER Card. However, you will have until May 2, 2007 to use the funds that are already on your Card.

To avoid possible inconvenience, we highly recommend you use all of the existing funds on your Card before this date. After that time, we will credit remaining funds back to your NETELLER e-wallet. This may take several business days, but we assure you that your funds continue to be safe and secure.

Other withdrawal options

In the interim, you will continue to have access to the following withdrawal options based on your country of residence:

Cheque
Bank transfer
Member wire"

[Nifty29]

Dear xxxxxxx,





The third-party provider for the NETELLER Card has very recently advised that under the rules relating to the Cirrus/Maestro Network, it can no longer support those branded cards. This affects your NETELLER Card.





Important dates

Effective immediately, you will not be able to withdraw funds from your e-wallet to your NETELLER Card. However, you will have until May 2, 2007 to use the funds that are already on your Card.





To avoid possible inconvenience, we highly recommend you use all of the existing funds on your Card before this date. After that time, we will credit remaining funds back to your NETELLER e-wallet. This may take several business days, but we assure you that your funds continue to be safe and secure.





Other withdrawal options

In the interim, you will continue to have access to the following withdrawal options based on your country of residence:





Cheque
Bank transfer
Member wire

Please sign in to your account to see which withdrawal options are available to you.

****

It is the only reason I use Neteller, so its off to Moneybookers for me - at least I can direct transfer to my bank account in 2 working days with much smaller fees.

[jetset]

Me, too.

I've received one of these as well but this looks like a hoax
to me.

I can't see why they would want to do this and lose so much non-US business (and Cirrus-Maestro stand to lose a massive amount as well), and I doubt that they would send a letter addressed to their merchants to the users.

Still, with Neteller arrogance and insensitivity to their users anything is possible I guess.

I'm sure there will be moves to get another processor....and if worst comes to worst I guess you can always get a bank transfer, although they will sting you for this.

I'll check on it later today, but you might try phoning them during working
hours to see if this is right.

Hmmm - tried testing it with a withdrawal to my Neteller card. No notices
anywhere on the site, but at the final card confirmation it kicks you out "An error has occurred" which is unsettling in view of this email.

[jetset]

It looks as if this is widespread - reports coming in from all over the world and Mike031 has commented on it in another thread here, too.

I tested it with a withdrawal to card and sure enough at the end of the transaction I got an "error" message which under the circumstances is not encouraging.

Interesting that there is not a single notice to users about this anywhere on the site.

Moneybookers is going to make a killing off this if it is true....unless our not-very-client-caring NT decides to delay and hold on to funds as long as possible whilst it tries to get another processor in place.

Again - if this is true - NT are once again showing that their users are their lowest priority when it comes to communicating major problems.

I've sent emails to some of the NT team, but they haven't exactly been forthcoming recently!