Hippo Jo online casino launches

**Mike031** · 9th April 2007, 08:58 AM

Thanks for your information, but that's now for me a fact, that i will never play there wiht real money!

Looks like, that someone is wrong with their!

**Merkurius** · 10th April 2007, 10:32 AM

Today I received my withdrawal (it was credited my NETeller account). I wonder why they haven't answered any of my emails?

**Merkurius** · 10th April 2007, 11:12 AM

It seems that they have replying my emails - but all emails to me have been bouncing. I have now sent them an email from another email address.

**liquuid_fusion** · 10th April 2007, 12:07 PM

I'm having a small problem with the signup bonus (have completed the wagering but it's still not withdrawable) and am also unsure of what documents I need to send having deposited and wanting to withdraw via neteller. I emailed from my hotmail account yesterday but no reply yet...

**Merkurius** · 10th April 2007, 01:40 PM

Perhaps they have some problems with hotmail addresses? I did send an email from another address and I did get a response in 15 minutes.

**liquuid_fusion** · 10th April 2007, 04:06 PM

Thanks - I tried a different email address and they responded quickly.

**vinylweatherman** · 11th April 2007, 03:39 AM

It is very short sighted to only have one means of communication, especially one known for having problems with certain ISP setups. With no alternative, players simply cannot get any help from support to try to resolve the issue, they are effectively cut off from communication till they find an alternative, which in this case had to be a public posting asking for help. Unanswered E-mails can be a technical problem, however, it is also a deliberate policy of the rogue operator, and until the deadlock can be broken an ignored player cannot know which they are dealing with.

Since Bryan has them on board, even if not accredited, this allows for another route of contact, and hopefully a rep will follow. It is worth finding out WHY the E-mails bounced, so if any other players have a similar problem they have an idea how to get round it.

**chiboy** · 8th May 2007, 01:13 PM

Hello there,

I did a withdrawal on the 18th of April at Hippojo casino. Until now I still haven't received my withdrawal and i have been waiting for more than 3 weeks now. I emailed the support several times, but they keep saying that the accountant department will email me as soon as possible. Until today I still haven't heard anything from the accountant department. The support says they only can apologise for the delay. Can someone help me with this?

Best regards,

Gerdjie Zhou