Virtual Casino WARNING! Please read this email

[penny446]

I don't know, but I'll share this with you. I received an email yesterday saying that I have a free chip waiting for me with no deposit. The email didn't ID the casino. When I called, it was Virtual. The guy tried to brow beat me into getting my bank to reverse the charges. He claims that VBucks stole $750K from them and that they did it to several other Costa Rica Casinos. I told him that even if it was true, a) it wasn't my problem and b) I will not try to get my bank to reverse my charges since they were actaully debited from my bank account and then credited to my casino account. He was high pressure and then he ended the conversations with "you're very honest". I don't get how this pertained to the conversation unless what he was asking is actually illegal. No matter what, I'll never play there again. Who needs this type of headache when there are hundreds of other casinos?

With regards to your question, I'd call those casinos and ask them if they've had problems. If Virtual is telling the truth, then those other casinos might be having the same problem. I've attached the two other emails I received from Virtual.


Dear Virtual Casino Player,

It has come to our attention that you may have received an alarming e-mail from VBucks, if you did not, please disregard this notice. You should know that as a Virtual Casino player your account is safe and that we have severed all working relations with VBucks. In addition, we utilize several credit card processors with EZ Pay, a reputable company, as our primary processor. Please be assured that we have not experienced any problems at anytime that we have been working with EZ Pay or any other processor.

As a Virtual Casino player, you know that you always receive your payments in a timely and prompt manner, as well, everyone in the industry is aware that Virtual Casino has an impeccable payout record. It has come to our attention, unfortunately late, that VBucks as a processor has stolen funds from several other casinos, seven that we are aware of, and has refused to pay many clients. We are fortunate in that our relationship with this fraudster has been short lived and that these practices became known to us very early (two months) into the relationship.

As a Virtual Casino player, your relationship is directly with us and the responsibility for your payouts and deposits ultimately rests with us alone. As you well know, we utilize the services of several credit card processors and would like to stress that we have never experienced problems with any of them other than VBucks.

We regret any inconvenience that might have been caused by the provocative nature of our former processor. Please continue enjoying the great benefits that our casino has to offer and shall continue to bring to you as it always has.

For those of you who are VBucks customers, we will be contacting you individually to decide how your payouts, if applicable, will be handled. You may call our Customer Service toll free at 1-866-968-7946 or 1-888-527-2982 or e-mail them at support@casinosupportcenter.com for further details.

Sincerely,

Virtual Casino


We would like to give you a free chip, no deposit needed!
Please give me a call ASAP at 1-888-824-6874

Thanks

Denzeil Halman

[penny446]

I don't know, but I'll share this with you. I received an email yesterday saying that I have a free chip waiting for me with no deposit. The email didn't ID the casino. When I called, it was Virtual. The guy tried to brow beat me into getting my bank to reverse the charges. He claims that VBucks stole $750K from them and that they did it to several other Costa Rica Casinos. I told him that even if it was true, a) it wasn't my problem and b) I will not try to get my bank to reverse my charges since they were actaully debited from my bank account and then credited to my casino account. He was high pressure and then he ended the conversations with "you're very honest". I don't get how this pertained to the conversation unless what he was asking is actually illegal. No matter what, I'll never play there again. Who needs this type of headache when there are hundreds of other casinos?

With regards to your question, I'd call those casinos and ask them if they've had problems. If Virtual is telling the truth, then those other casinos might be having the same problem. I've attached the two other emails I received from Virtual.


Dear Virtual Casino Player,

It has come to our attention that you may have received an alarming e-mail from VBucks, if you did not, please disregard this notice. You should know that as a Virtual Casino player your account is safe and that we have severed all working relations with VBucks. In addition, we utilize several credit card processors with EZ Pay, a reputable company, as our primary processor. Please be assured that we have not experienced any problems at anytime that we have been working with EZ Pay or any other processor.

As a Virtual Casino player, you know that you always receive your payments in a timely and prompt manner, as well, everyone in the industry is aware that Virtual Casino has an impeccable payout record. It has come to our attention, unfortunately late, that VBucks as a processor has stolen funds from several other casinos, seven that we are aware of, and has refused to pay many clients. We are fortunate in that our relationship with this fraudster has been short lived and that these practices became known to us very early (two months) into the relationship.

As a Virtual Casino player, your relationship is directly with us and the responsibility for your payouts and deposits ultimately rests with us alone. As you well know, we utilize the services of several credit card processors and would like to stress that we have never experienced problems with any of them other than VBucks.

We regret any inconvenience that might have been caused by the provocative nature of our former processor. Please continue enjoying the great benefits that our casino has to offer and shall continue to bring to you as it always has.

For those of you who are VBucks customers, we will be contacting you individually to decide how your payouts, if applicable, will be handled. You may call our Customer Service toll free at 1-866-968-7946 or 1-888-527-2982 or e-mail them at support@casinosupportcenter.com for further details.

Sincerely,

Virtual Casino

Here's the other email....

We would like to give you a free chip, no deposit needed!
Please give me a call ASAP at 1-888-824-6874

Thanks

Denzeil Halman

[Casinomeister]

Hi Helen,

Most of the people who are involved with the OPA are in Toronto right now for the Global Interactive Gaming Summit and Expo. Everyone (most everyone) will be back and in full swing by next Monday, and I can look into this as well. (I'm in an Internet cafe doing one of my sporadic email/forum checks.)

Bryan

[cipher]

This is my first post on this Forum. This issue having to do with "VITUAL" casinos is directly tied into a huge mess that I emailed "admin" about this morning.

Don't be fooled with the name "VIRTUAL" casino, this is none other than SCORE SPORTSBOOK et al. The phone numbers and customer service email address match perfectly. Stay away from these thieves at all costs.

CIPHER

[Casinomeister]

Thanks Cipher, and welcome to the forum...

Looking forward to checking my email when I get back...all 50 gajillion messages

~b

[imcasual]

Folks, I haven't had anything but a good experience with Virtual Casino. I haven't won big or lost big for that matter, but the site runs well and the games seem very fair. I realize things can change but this has made be a bit concerned about a site I rank pretty high on my list of places to play

[cipher]

It is great to hear that someone has something good to say about Virtual Casino. But from my own personal experience of having $10,000.00 stolen by Score Sportsbook / Virtual Casino, I cannot imagine that your satisfaction with this group will be long lived.

[penny446]

Allzfair, you should be concerned about this site. There are too many other casinos with solid reputations to chance getting paid by these people.

[jpm]

Looks like Virtual Casino has spawned another casino. I keep getting emails to come to PartyCity Casino promising 200% & 300% bonuses (depending on which spam they sent that day). When I click on the link to the casino and read their bonus terms & conditions (located here:
http://www.partycitycasino.com/terms_bonuses.html) the refer to themselves throughout the rules as Virtual Casino. Here's a copy of the first paragraph:

Members are solely responsible for their account transactions and should keep their account information confidential. Should a member give away, share or lose his account number and/or password Virtual Casino will not be held liable for any claims regarding that account.

So they either are Virtual Casino with a different name or they simply stole the terms and conditions from VC's website and used it on their own.

[anthonylew]

Just as a follow up to jpm party city has been running a while now but two mornings ago i got an email from "sword casino" offering 500% deposit bonus (deposit 10 and get 50) after clicking on the link it was another virtual casino but only actually offered 150% deposit bonus, emailed them to ask which it was, never did get an answer.
I don't play virtual because of too many bad experiences i've read about, thanks to places like this and MC0.
Good luck all.