Bodog Bug Found :( Someone pls confirm

[BubbleG]

Hello support

acc no ******

Please look into this issue urgently.

I have been playing bonus deuces wild on your website and when the
problem first occurred I was unsure that what i'd just witnessed
actually happened.

I hit a 4 of a kind, no biggie on this game and decided to double. The
game gave me a deuce, Great, I cant loose only push. WTF I lost!! In
frustration I decided to double the next win, again I got a deuce and
again I lost.

This is not right! The deuces wild aspect of the game has no bearing on
the double or at least shouldn't have. Please look into this asap. In my
minds eye the game now owes me minimum 25$ as the least I could have had
returned had I hit 2 pushes. Personally with the odds of this being very
slim the game I feel owes me 50$ just because of this error in the
program.

After this I started playing in play mode to verify my findings and
again this error was confirmed. This is not good!

I eagerly await your response and clarification on this error.

James

[amatrine]

In the video poker games, when you double up, the deuce is considered a 2.

Ama

[KasinoKing]

Your mail / post is not very clear.. What card came up that didn't beat the deuce both times..

[BubbleG]

Your mail / post is not very clear.. What card came up that didn't beat the deuce both times..

I don't understand, Whats not clear? Every card beats a deuce except another deuce which would push.

I hit a 4 of a kind, no biggie on this game and decided to double. The
game gave me a deuce, Great, I cant loose only push. WTF I lost!!

I lost to a 7. I dont remember what I lost too the first time it happened. Whats the difference, I lost on a Video Poker double with a deuce upcard! A physical impossibility or at least so I thought...

Please try the game (Bonus deuces wild) on www.bodog.com, the same error occurs during play money games, possibly on every variation of * deuces * double every win until it gives you a deuce as an upcard and you will lose.

[BubbleG]

Well fuk me backwards!!

This was there response..... Very quick, thats good but wtf are they on!

Thank you for contacting Bodog Casino Customer Service. In Video Poker, playing Bonus Deuces Wild, a 2 will still be wild
and will count as the highest card. We have reviewed your Video Poker logs and see that in the most recent hands of Bonus
Deuces Wild in which you chose to double, the Dealer Card as a 2.

The most recent hand that you doubled on saw the Dealer receiving a 2C and the Player receiving an 8D and the hand was
correctly settled as a Loss. In the previous hand that you doubled on saw the Dealer receiving a 2D and the Player receiving
a 5D and the hand was also correctly settled as a loss. We do see that previous to this at approximately 7:25 Pm EST you
made the decision to double and the Dealer was dealt a 9D and the Player was dealt a 2S and the hand was correctly settled
as a win for the Player.

If you ever encounter a problem or have any questions that require an immediate response please do not hesitate to contact
our 24/7 Casino Customer Service Team at 1-866-234-1324 or casino@bodog.com.

How can a deuce be wild and count as the highest card. This makes no sense to me at all..... I've never heard anything like this before

[realwtfsup]

In the video poker games, when you double up, the deuce is considered a 2.

Ama

She is right

[spearmaster]

That's bad.

The double-up game should be using a standard deck of cards with standard ranks. It should not be taking on the properties of the video poker game which launched it.

If this is stated in the rules of the double-up game, then I guess there isn't much that can be done about it - but I would highly suggest they think about reverting to a normal card rank system which everyone understands irrespective of the version of VP that launched it.

[BubbleG]

Thanks Spear, you seem to be the only one who understands where I'm coming from.

As per their rules regarding the game, it would seem it has always been this was. In Bodogs variation the card rankings during the double up are 3 4 5 6 7 8 9 10 J Q K A 2. The deuce is certainly not wild anymore just the highest card during the double.

This wouldn't have even been an issue had it been clear on the double up that this was in fact the case.

[BubbleG]

How? Can a card be wild, and
be the highest. By the very nature of the term "deuces Wild" the fact
that it is a deuce never changes. If what your saying is correct then it
is a Joker or something completely unrelated to a standard deck of
cards.

The joker in pai gow poker for example behaves as either an Ace or a
fill up for a straight or flush, it is not a wild card in the same sense
and not treated as such.

Going of subject slightly but still in my mind relevant, are you saying
that the joker in the game joker poker appears in the deck should you
choose to double?

We are talking about deuces wild video poker here. In all my years of
playing this game I have never come across a variation that takes the
"wild" into the double up. This is something completely new to me and
I'm a VERY experienced gambler, both live and on-line. Perhaps you would
consider makes these weird variations to the standard rules clear on the
same page as the double up game.

Regards

James

and their response, again lighting quick.

Thank you for contacting Bodog Casino Customer Service. In the game of Bonus Deuces Wild the 2 is considered the highest
card in the Bonus round and this rule has been consistent throughout the time we have offered the game. We certainly
appreciate your feedback regarding your experience playing Bonus Deuces Wild. We will be forwarding your suggestion
regarding posting this information directly on the Bonus Deuces Wild section of the website to the appropriate party, and
hopefully this information will be updated in the near future.

If you ever encounter a problem or have any questions that require an immediate response please do not hesitate to contact
our 24/7 Casino Customer Service Team at 1-866-234-1324 or casino@bodog.com.

Regards,
Casino Customer Service

[Simmo!]

Yeah thats not right - a 2 is a 2, not an Ace - anything should beat it. Is this standard across all RTG casinos? Although that said, it doesn't affect the odds as you are theoretically just as likely to hit one as the dealer.