How to close Neteller account online?

**Riffrafter** · 21st January 2007, 03:03 PM

Figured since I can no longer use Neteller for casino deposits and reading about all the horror stories here, I decided to close my account. Logged in to my Neteller account and looked for the link to close my account. Checked every conceivable tab and every option on every page and there seems to be no way to close my account?!

Maybe I'm just dense and missed it. Does anyone know how to close a Neteller account online? Seems ridiculous to not have a way to do that. I'm not going to do it via emailing support as email is not encrypted and I'd rather not have to call and deal with someone whining for me to please stay even though I have no further use for it as per their decision to not allow payments to gaming sites from US accounts....

Thanks in advance,

-Riff

**Sodax77** · 21st January 2007, 04:07 PM

Originally Posted by Riffrafter

Figured since I can no longer use Neteller for casino deposits and reading about all the horror stories here, I decided to close my account. Logged in to my Neteller account and looked for the link to close my account. Checked every conceivable tab and every option on every page and there seems to be no way to close my account?!

Maybe I'm just dense and missed it. Does anyone know how to close a Neteller account online? Seems ridiculous to not have a way to do that. I'm not going to do it via emailing support as email is not encrypted and I'd rather not have to call and deal with someone whining for me to please stay even though I have no further use for it as per their decision to not allow payments to gaming sites from US accounts....

Thanks in advance,

-Riff

Ok, i didn't found any link to close NETeller account.
And if no phone call or no email... there is a (secure) live chat.
...but their assistants

*sigh* and Cheers

If nothing... just modify your contact details.

**winbig** · 21st January 2007, 07:31 PM

I closed mine successfully by emailing them with my account number and full contact information. It took ~48 hours.

**sdaddy** · 21st January 2007, 10:46 PM

I'll leave my account open. You never know, maybe I'll become an expat like Bryan someday.

**casinosyn** · 22nd January 2007, 12:31 AM

Just open a live chat and ask them to close your account. They will ask you loads of questions but will do what you ask in the end. Closed mine just a moment ago.

Best of luck!

**winbig** · 22nd January 2007, 12:34 AM

Originally Posted by casinosyn

Just open a live chat and ask them to close your account. They will ask you loads of questions but will do what you ask in the end. Closed mine just a moment ago.

Best of luck!

With all the stuff going on, I assumed you waited about 30+ minutes for a rep?

I seriously doubt they will ever return to the US market, so there's really no sense in leaving it open.

**casinosyn** · 22nd January 2007, 12:38 AM

No, they responded within 2 mins or so! Maybe its because I am in the Isle of Man but they were good! Gave them �3.89 for the pleasure as well

**winbig** · 22nd January 2007, 12:39 AM

Originally Posted by casinosyn

No, they responded within 2 mins or so! Maybe its because I am in the Isle of Man but they were good! Gave them �3.89 for the pleasure as well

Why would you close your account if you're in the UK?

**casinosyn** · 22nd January 2007, 12:51 AM

Dont really Play anymore to be honest, have no cards after 5 card frauds in 2006 and I am trying to buy an old house to convert to three flats, need �300,000 for that at least over here

Just have no use for them anymore.

Feel bad in some ways as they are based over here but just felt it was a good Idea one less company to bone my bank account!

**frufrugirl** · 22nd January 2007, 10:47 AM

I too closed my account via email with account information included. It also took less than 48 hours. This was they way they instructed me to correspond with them regarding account inquiries so I figured it would work with closing it. It did!