How honest are you?

[vinylweatherman]

I used to be more honest, but as I grow older I make a big distinction between business and individuals. Businesses treat loyalty with contempt, screwing "loyal" customers for more because they are mugs to remain loyal rather than snap up an enticing deal by changing to another suplier. Also, if they make a mistake against the customer they try to deny it, and make it nearly impossible for the customer to get redress, even to the extent of making the customer take them to court, where often they don't even bother to turn up as they know they have no leg to stand on.
Casinos are businesses, and before I played at the online variety my dealings were with the UK "amusement gaming" industry. They would screw the hapless punter at every opportunity, and deserve it when the same hapless punters take full advantage of the many mistakes they make.
Commonly, a gaming machine will fail to pay what is due on a win. Often this is due to poor maintenance, and a disonest attitude that causes faulty machines to be left faulty so long as mugs still play them and get ripped off. If I complain about short payment, it can be difficult to get redress, and about half of the incidents were never paid. When a mistake goes in MY favour, I view it as tit for tat, players are expected to live with mistakes that go against them, so the house should live with the mistakes that go the player's way - that way it should even out.
Only if the mistake was a really BIG blunder would I point it out. Jackpot Factory made a massive blunder of £2000 in my favour because of the persistent Neteller timeout problems. I decided the amount was too large to keep and reported it. Annoyingly, the did not seem to want to be bothered to resolve the issue quickly, wanting me to delay play till the main people could look into it after a couple of days. It would have been easier to play and forget the mistake unless I won with the money whereupon I would question the extra £2000 and invite them to investigate the cash-in and decide if the £2000 should be reclaimed.
Many online casinos seem to be happy to screw the player with flimsy excuses when they win (refunding deposits only), but are quite happy for these "high risk" players to play while they are depositing and losing.

The gaming industry have asked for this, even before online gambling they have treated players like scum for questioning anything to do with payouts, and players who are simply "too lucky" find themselves thrown out without explanation as though they were somehow criminals (I have experienced this myself, being thrown out just for being good at feature based slots that had an element of skill [fruit machines]).

I have seen how the authorities that are supposed to regulate businesses allow this behaviour, and explain it away by trying to accuse the playing classes as a bunch of cheaters that have necessitated this attitude.

If the gaming industry were to clean up it's act, and treat players like customers, whatever their luck and spend, then I would feel more inclined to be helpful and point out when they make mistakes in my favour.

[cheekymonkey]

I've had two double deposits from Ladbrokes. They've paid me twice (with one withdrawal) into my bank account with amounts ranging from £100-300.

Also, they have a transfer system within their site that allows you to transfer between casino and poker and games accounts etc. The amount of times I've transferred from poker to casino and it double deposits into my sports and casino accounts is crazy.

As far as I am concerned, they can go screw themselves.

[winbig]

I remember one instance a few weeks ago playing poker at Bally's down in Atlantic City.

One guy sits down, and hands the dealer a stack of new 20's, that supposedly add up to $100. The dealer doesn't crumple them up, proceeds to lay out 3 bills, gives him $60 in chips, then drops the bills in the box. If there were in fact 5 20's there, a couple were stuck together.

Of course this guy is pissed, but nicely points out that he gave the dealer $100.

The pitboss comes over, and agrees to have them check the cameras. Whether they did or not, I have no idea, but he comes back with the obvious response that the cameras only picked up 3 bills.

What gets me is the fact that the pitboss REFUSED to call security to have them open up the box and see if, in fact, the bills were stuck together, and find out for sure if the dealer made a mistake.

Apparently this pitboss wasn't under the assumption that most business have - THE CUSTOMER IS ALWAYS RIGHT (until proven for a fact that they're wrong). At least the other players at the table were neutral in this...everyone said they couldn't say for sure if he gave the dealer $60 or $100

Moral(s) of the story:

1.If you have crisp bills, CRUMPLE THEM UP BEFORE you give them to the dealer.

2. If asked of your opinion of information for a ruling between house and player, KEEP YOUR MOUTH SHUT! Also keep it shut if you don't have a stake in the matter.

[Rusty]

2. If asked of your opinion of information for a ruling between house and player, KEEP YOUR MOUTH SHUT! Also keep it shut if you don't have a stake in the matter.
Definately
That avitar cracks me up by the way

[johnsteed]

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Great topic!


Well, this has happened to me a few times. All I can say is that when I was WAY up (and this is going several years back now), I thought that I should in fact point it out because I didn't want anything for the casino to use as an excuse for me not to keep winning. Which in retrospect, is quite silly of me.


I would have to agree that it's best not to mention anything, because it's embarrassing to the dealer who made the mistake. It doesn't look good to the pit-boss who has to keep looking over his/her shoulder, inspecting all the time. The odds of the eye-in-the-sky reviewing each dollar that's being passed back and forth is pretty astronomical (and mundane as hell). I'm sure they look, but if you're playing low hands, who's really going to know.


They slipped, keep my mouth shut, thank you very much!


I can add a similar dilemma, where I was in Vegas a few years back and this man who was completed wasted (alcohol), fumbles his way over the table I was playing at, and slams some money and his big chips onto the table. He was betting really big, and he was going on and on about how he made $30,000 from the day before. Good for him. Then I went to the washroom, came back, and noticed a bunch of hundreds on the ground underneath the table. Good for me... but... could I really get away with that. First thought, I was on a lousy beat, so what would it matter if I picked-up one of those hundred dollar bills? Yet, I couldn't get past the idea that someone is always watching, and if I got caught, that in itself would have been embarrassing enough. I had pointed it out to the man, and he was like "huh-wha?". He picked-up the bills, and he was so drunk, he thanked the dealer!!! After that day, I'll gladly dismiss any kind of advice I get from the angel on my shoulder who's feeding me this crap advice.



Steed

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[Reef]

Originally Posted by winbig

I have to agree with the majority here. The guy was a real dick!

QFT.

I would have had a few choice words for him afterwards

[tennis_balls]

I once told a fairly plain looking woman at a party that I thought she was one of the most beautiful creatures I had ever seen.

On second thought, I was drunk so that probably wasn't a lie.

[frufrugirl]

, Since the question was,"how honest are you?" If I saw the dealer make a mistake regarding others, I would leave it for the casino to deal with.im not smart enough to recognize a boo boo anyway. If I saw a person cheat the casino (stealing, sneaking chips ect, I would quietly tell security.) If I was counted extra money or given money with a losing hand, if I would say something. Same if someone left a card in the machine I leave it by the machine and play my own (used to, dont play anymore)
I am my own worst enemy. I will beat my self up if Im not honest like that. I have gone into a store and come out with something that was not paid for (like in the bottom part of the shopping cart and the cashier forgot to ring it up) then taken it back in and paid for it.I usually catch it in the parking lot. Sometime they wont even let me pay for it. They just give it to me. Once I had someone elses bag loaded into my cart! I went all the way home, 2 miles, discovered it then went back to the store. The woman whos bag was missing was trying to find it. They were not going to refund her. Her grateful face will always stick in my mind. I guess we all have our own level of comfort. Im not saying anyone is evil for not reporting things as discussed mind you, Ive heard plenty about the Evil doings of casinos online and B and M.
When my sister was in high school she was forever doing dumb things and getting caught. My mom would just look her in the eye and say "im so disappointed in you". She would be so remorseful she would be miserable for days. She would punish herself! My mom told me she never had to yell or hit, we would always punish ourselves with seclusion for letting her down! How did she do that? LOL.

[Rusty]

Yet, I couldn't get past the idea that someone is always watching, and if I got caught, that in itself would have been embarrassing enough.

LOL I know exactly what you mean.Whenever I have found a money on the floor when out and about I always have a flashback to that Laurel and Hardy where some rascals plant a wallet on the floor and wait for some poor sap "Ollie" to try to pick it up before kicking them up the ass!Sons of the Desert I think?

once told a fairly plain looking woman at a party that I thought she was one of the most beautiful creatures I had ever seen.

On second thought, I was drunk so that probably wasn't a lie.

Surely you tell every Woman you want to bed she is the most beautiful Woman you have ever seen?

It may be disengenuous but it sure beats saying "Ive seen a lot better looking Women than you but I know I have no chance with them, now how about it?"

Frufru, you're an Angel

[Simmo!]

Tough call on the original post. If a dealer were to get into trouble by me owning up, then I wouldn't. If it was a decision that affected other players who also got overpaid, then I wouldn't. But if the dealer was unlikely to get into trouble, and it was just me who got overpaid then I would. I wouldn't have when I was younger, but I grew to believe that you get on best in this world by treating others how you want to be treated. So whichever scenario fitted that philosophy would be the route I took personally.