I'm British
I used to be more honest, but as I grow older I make a big distinction between business and individuals. Businesses treat loyalty with contempt, screwing "loyal" customers for more because they are mugs to remain loyal rather than snap up an enticing deal by changing to another suplier. Also, if they make a mistake against the customer they try to deny it, and make it nearly impossible for the customer to get redress, even to the extent of making the customer take them to court, where often they don't even bother to turn up as they know they have no leg to stand on.
Casinos are businesses, and before I played at the online variety my dealings were with the UK "amusement gaming" industry. They would screw the hapless punter at every opportunity, and deserve it when the same hapless punters take full advantage of the many mistakes they make.
Commonly, a gaming machine will fail to pay what is due on a win. Often this is due to poor maintenance, and a disonest attitude that causes faulty machines to be left faulty so long as mugs still play them and get ripped off. If I complain about short payment, it can be difficult to get redress, and about half of the incidents were never paid. When a mistake goes in MY favour, I view it as tit for tat, players are expected to live with mistakes that go against them, so the house should live with the mistakes that go the player's way - that way it should even out.
Only if the mistake was a really BIG blunder would I point it out. Jackpot Factory made a massive blunder of £2000 in my favour because of the persistent Neteller timeout problems. I decided the amount was too large to keep and reported it. Annoyingly, the did not seem to want to be bothered to resolve the issue quickly, wanting me to delay play till the main people could look into it after a couple of days. It would have been easier to play and forget the mistake unless I won with the money whereupon I would question the extra £2000 and invite them to investigate the cash-in and decide if the £2000 should be reclaimed.
Many online casinos seem to be happy to screw the player with flimsy excuses when they win (refunding deposits only), but are quite happy for these "high risk" players to play while they are depositing and losing.
The gaming industry have asked for this, even before online gambling they have treated players like scum for questioning anything to do with payouts, and players who are simply "too lucky" find themselves thrown out without explanation as though they were somehow criminals (I have experienced this myself, being thrown out just for being good at feature based slots that had an element of skill [fruit machines]).
I have seen how the authorities that are supposed to regulate businesses allow this behaviour, and explain it away by trying to accuse the playing classes as a bunch of cheaters that have necessitated this attitude.
If the gaming industry were to clean up it's act, and treat players like customers, whatever their luck and spend, then I would feel more inclined to be helpful and point out when they make mistakes in my favour.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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