Neteller problem

[TheBloke]

FYI the feature was working again as of 10am this morning.

[Simmo!]

While we're on this subject, anyone here with a NETeller debit card, do you know how to get it's balance online? When i hit the "Debit Balance" option on the Account page, i simply get "Service Currently Unavailable". Always have done. Frustrating.

[TheBloke]

Originally Posted by Simmo!

While we're on this subject, anyone here with a NETeller debit card, do you know how to get it's balance online? When i hit the "Debit Balance" option on the Account page, i simply get "Service Currently Unavailable". Always have done. Frustrating.

It's been like that for 6 months. That'd be their attention to detail, again.

You can get the balance by using Live Chat. Takes 1 min on a good day, 15 on a bad.

[nielsenj]

@ Simmo:

The "Debit Balance" software worked fine until late last year. I have spoken with the support staff on this topic a couple of times. Apparantly, they are having problems with the software that enables you to see your debit balance instantly. When asked they say that it will be fixed soon. The fact that it has not been fixed yet seems to indicate that it is not on the top of the priorities list though. A bit sad, because it was a nice feature.