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Thread: iNetBet does not want to pay my winnings!

  1. #41
    emily_hanson is offline Casino Representative Achievements:
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    KK

    Whilst I appreciate this may well be an interesting thread that allows you the opportunity to voice your disapproval (your prerogative) of course. I do, with the utmost respect have to reiterate that your argument is seriously flawed.

    This could quite easily be the true scenario:
    These two friends from the same neighbourhood of the same town spend a lot of time together. One of them opens a bank account - he is very impressed with the bank's service, so recommends it to his friend. The friend opens an account at the same branch and both are very happy.
    One day, one of them finds iNetBet casino on the internet, signs up, makes a profit from the sign up bonus, withdraws and is very happy!
    So he later recommends the casino to his good buddy. His friend does not know much about gambling, but that's OK because his best mate will sit next to him while he plays and give him some advice. (That's not against your rules, is it? ).
    He also wins, but when he tries to withdraw he gets this 'abuser' label, and no winnings.


    The issue with the bank is just one point in this case scenario, were it to be the only consideration it would have no bearing whatsoever, though it is patently not. I mention it as I am reporting the facts as they stand.
    The friend who is the newbie will, in your scenario, look to the experienced gambler for advice and guidance, lets assume you are the ‘experienced’ friend’ what would you say to the newbie.
    As I stated in my earlier post no one would advise a player to follow this path.
    Why not a simple request to support, something we suggest in our terms if there is any uncertainty.

    But what really worries me is 90% of your argument is based on assumption, not facts. You are saying the player is guilty until proved innocent.
    Everything else you said is supposition which would be disregarded in an instant if this case were to be held in a court of law!


    I am sorry but you are incorrect, there is no assumption here, the player has admitted himself that he has broken the rules.

    OK, you are being strict and saying breaking this rule alone is enough to deny the winnings, as is your right. But many would see this as mean-spirited as these players could well be genuine.

    Please read the list at the end of my post, I did a simple exercise and took from the leading Casinos T& Cs, all of the below quotes, all of which are accredited Casinomeister Casinos.

    This guy could well have been trying to take advantage of your bonuses, but as many agree above, this seems VERY VERY unlikely due to the size of his deposit compared to the bonus, and the size of the wagers per hand he said he played. He also says he made all his profit without using the bonus.

    Again I am at a loss to see what is so ‘very very’ unlikely about a player taking advantage of $150 bonus with only a 20 times turnover and with Blackjack allowed, playing basic strategy this would by all normal means return a healthy profit.

    I notice you have completely avoided commenting on these issues in all of your replies, so I would like to ask you straight out for your confirmation or denial of what he is claiming:-
    1. Did he deposit $500 and get a $150 bonus?
    2. Was his balance $1000+ BEFORE the bonus was added to his account?
    3. Did he really play hands of up to $100 each?


    Please KK, come on now, do you expect me to discuss a players personal financial affairs via a public forum. That aside and for what it’s worth, I am at a complete loss to understand what relevance any answer, whatever it may be to the above points, would bring to the table.

    What I fail to understand is the reticence of certain posters to accept, that irregardless of their propensity to side with the player (which I understand), this player has broken the most fundamental of rules.
    This rule, I state again, will have no bearing or concern whatsoever for a player who is genuinely playing at our Casino for the first time and claiming an initial deposit bonus.
    This is something that we payout to players seven days a week, 365 days a year without there ever being a problem.

    Surely even allowing for the understandable desire to back every player irregardless (all for one against the casino ) does the gambling community not realise what damage this type of behaviour does to the industry, how it creates a veritable quagmire of red tape and rules for not only the Casino to create and administer but for the player to wade through.

    This player broke a rule, he has admitted to breaking the rule, not some obscure (buried in the bowels of the earth rule), a rule that we all know and we all abide to, a simple commonsense rule.

    My best to all and thank you to everyone and I do mean everyone who has contributed to this thread.

    Best regards
    Emily

    T&C samples from a cross-section of softwares
    Casino 1
    This promotion is restricted to one new customer per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.

    Casino 2
    All promotions are available only once per person, e-mail address, credit card number, and environments where computers are shared (university, school, public library, workplace, etc).

    Casino 3
    All promotions are available only once per person, e-mail address, credit card number, and environments where computers are shared (university, school, public library, workplace, etc).

    Casino 4
    Only One Real Account per player. All promotions are available only once per person, family, household address, e-mail address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc).

    Casino 5
    If you open multiple accounts you will not be eligible for the Sign-Up Bonus on each account. The Sign-Up-Bonus is only available once per Player and/or per environment where computers are shared and/or per e-mail address.

    Casino 6
    All promotions are available only once per person, family, household address, e-mail address and credit card number. The casino reserves the right to impose further limits in respect of accounts originating from environments where computers are shared (e.g. university campuses).

    Casino 7
    Identity of participants will be determined on the basis of all or any combination of the following: name, mailing address, email address, credit/charge/debit card number, and any other forms of identification which may be required. Where multiple participation is permitted,
    emily_hanson

  2. #42
    johnsteed's Avatar
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    Having two people play off one computer, does not warrant them being called "criminals" (implied). To me, that's quite extreme.

    While I'm hearing that INetBet is getting this most trustworthy label, I would never agree with that. I'll ask you this simple question. IF you were going to cash-out from one of the many online casino's on the net, would INetBet be at the top of that list? Maybe yes, maybe no, but I'll put that money with many MG casino's, and most specifically 32Red.

    Emily

    In my humble opinion this thread should have received zero attention due to the undeniable fact that this player has admitted they broke a very well known and universally accepted rule.

    Is it a "universally accepted" rule? I would have to think that various casino's would also lift this rule, after they receive some kind of documentation or proof of who that player is. "thelawnet" had mentioned MG casino's being more fair in those regards, and I would concur.

    This rule is in place for a good reason, I am certain that even the most experienced of posters here would be astounded at the level of fraud and deception that we (and most online casinos) have to face on a daily basis.

    Hmmm, or the level of BS that most posters have to put up with from MANY casino's. And frankly, for the number of casino's out there, I'd have to think that it's a VERY lopsided battle in favor of those casino's. AND the casino's have that house edge, and I have yet to hear of any player who's broken "the code" on how to win all-the-time.

    KasinoKing

    OK, you are being strict and saying breaking this rule alone is enough to deny the winnings, as is your right. But many would see this as mean-spirited as these players could well be genuine.

    This guy could well have been trying to take advantage of your bonuses, but as many agree above, this seems VERY VERY unlikely due to the size of his deposit compared to the bonus, and the size of the wagers per hand he said he played. He also says he made all his profit without using the bonus.

    I notice you have completely avoided commenting on these issues in all of your replies, so I would like to ask you straight out for your confirmation or denial of what he is claiming:-
    1. Did he deposit $500 and get a $150 bonus?
    2. Was his balance $1000+ BEFORE the bonus was added to his account?
    3. Did he really play hands of up to $100 each?

    KK (Guilty until proved otherwise... )


    bpb

    Despite this, I agree again with KK and think that there is very weak evidence suggesting that the OP is a bonus abuser who created two identities with the intent of defrauding iNetBet.

    I would also agree that it would be pretty far-fetched to call this guy a bonus abuser. INetBet, Casino Extreme, and BoDog, might all be legitimate casino's that abide by their set of rules, but they're hardly the place to go for great bonuses.

    Emily

    Surely even allowing for the understandable desire to back every player irregardless (all for one against the casino ) does the gambling community not realise what damage this type of behaviour does to the industry, how it creates a veritable quagmire of red tape and rules for not only the Casino to create and administer but for the player to wade through.

    On the contrary, there are plenty of posters here who are very unsympathetic towards the players, and there are plenty of backers towards the casino's. LOL, I don't think KK backs every player in the complaints department. I don't get the part about the "veritable quagmire of red tape". The player isn't creating more red tape, that's only administered by the casino's. And the T&C's ARE the reasons lots of people are getting turned off by online gambling. I read them all the time, and it's annoying as hell. I also have to ask the online/telephone assistance to make sure I am walking the straight and narrow path. One of these days, I'm half expecting the online operators to lock my account, because I'm obviously bonus abusing IF I keep asking what the wagering requirements are.

    For me personally, the reason to come to Casinomeister is not just to kill time, but to try and determine (subjectively) which casino's are the most legitimate. There should be an area to voice our concerns and complaints. Personally, I don't agree with every players complaint, and even moreso if it's a ridiculous complaint coming from a casino like Connect-to-Casino. Posters who come here on a regular basis should know better. But where would Casinomeister.com be (and me personally) without a complaints department.
    Last edited by johnsteed; 5th September 2005 at 07:08 PM.

  3. #43
    thelawnet is offline Knave of Hearts
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    Quote Originally Posted by johnsteed
    I would also agree that it would be pretty far-fetched to call this guy a bonus abuser. INetBet, Casino Extreme, and BoDog, might all be legitimate casino's that abide by their set of rules, but they're hardly the place to go for great bonuses.
    Agreed on that one.

    I checked their website now, and it says:

    iNetBet is currently offering the above bonus to all our new Customers.*

    When you make your initial deposit you will be eligible to receive a bonus of 30%, up to $150, which will be credited to your iNetBet personal Casino Account.

    This offers applies only to your first deposit with iNetBet and your bonus will be credited to your account once the total of all your bets is fifteen times your initial deposit. For example if you deposit $100 and play Tri-Card Poker at $10.00 per hand, you must play at least 150 hands ($1500) before you can redeem your full bonus.
    Bonus must be turned over 15 times before cashing out. Maximum bonus allowed is $150.00.
    So you have to deposit $500, then wager $7,500, with no guarantee that you will get to this without having to redeposit, and lose hundreds of dollars in the process.

    Then you have to wager $2,250 before you can cash out.

    In total 65 * the bonus amount.

    Although the rep says it was a 20* wager requirement? So maybe it was a different promo code..... From the sound of things, it's the same bonus since he talked about a $150 bonus on a $500 bonus.

    So if this guy is a bonus abuser, he is a pretty dumb bonus abuser, as he could have found 50 or more bonuses better than this one.

  4. #44
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    Another can of worms...

    Emily posted-"Again I am at a loss to see what is so ‘very very’ unlikely about a player taking advantage of $150 bonus with only a 20 times turnover and with Blackjack allowed, playing basic strategy this would by all normal means return a healthy profit."

    Wonder how long it will take to get some real gaming experience involved in online casino management/ownership.

    That's the problem with bonuses...casinos are absolutely sure they are giving the bonus money away...even with a 20x WR.

    The Wizard of Odds doen't even know if the RTG software uses 2 decks or 4 decks for their blackjack software. So...how does one figure the house advantage???

    Okay, I'll pick a number...2%. $500+$150=$650x20=$13,000x2%=$260...I lose the bonus plus $110 of my own.

    Don't agree with my equation...okay...plug in your own. Can I prove mine...no...can you prove yours??? And before you tell me what land-based is...don't bother...this is a PROGRAM...same as VP or Slots.

    I'm not picking on Emily or iNetBet...I have the highest regard for both of them. Unfortunately, they perpetuate the same bogus concepts of casino "risk" that most casinos do regarding bonus money.

    That's why the WR keeps going up...they don't actually know where it should be for "fair" play...but 20 is better than 15...and 40 is twice as good as 20.

    the dUck

  5. #45
    thelawnet is offline Knave of Hearts
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    Quote Originally Posted by Daffy
    Emily posted-"Again I am at a loss to see what is so ‘very very’ unlikely about a player taking advantage of $150 bonus with only a 20 times turnover and with Blackjack allowed, playing basic strategy this would by all normal means return a healthy profit."

    Wonder how long it will take to get some real gaming experience involved in online casino management/ownership.

    That's the problem with bonuses...casinos are absolutely sure they are giving the bonus money away...even with a 20x WR.

    The Wizard of Odds doen't even know if the RTG software uses 2 decks or 4 decks for their blackjack software. So...how does one figure the house advantage???

    Okay, I'll pick a number...2%. $500+$150=$650x20=$13,000x2%=$260...I lose the bonus plus $110 of my own.

    Don't agree with my equation...okay...plug in your own. Can I prove mine...no...can you prove yours??? And before you tell me what land-based is...don't bother...this is a PROGRAM...same as VP or Slots.

    I'm not picking on Emily or iNetBet...I have the highest regard for both of them. Unfortunately, they perpetuate the same bogus concepts of casino "risk" that most casinos do regarding bonus money.

    That's why the WR keeps going up...they don't actually know where it should be for "fair" play...but 20 is better than 15...and 40 is twice as good as 20.

    the dUck
    Your numbers are too high :-)

    You can play pontoon. House edge is 0.17%.

    And those numbers *are* right

  6. #46
    bpb
    bpb is offline Senior Member
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    Quote Originally Posted by Daffy
    Don't agree with my equation...okay...plug in your own. Can I prove mine...no...can you prove yours??? And before you tell me what land-based is...don't bother...this is a PROGRAM...same as VP or Slots.
    You are way off base here.

    RTG deals a fair game. That means that their online blackjack perfectly mimics a continuous shuffle land based game.

    Their house edge is around .58%. That is significantly lower than the 2% you quoted.

    Can I prove that their deal is fair 100%? No. But with statistical analysis on a significant enough sample size (which I've personally played at RTG) I can say that this is true with 99.9% probability.

  7. #47
    Daffy's Avatar
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    maybe

    Your numbers are too high :-)

    You can play pontoon. House edge is 0.17%.

    And those numbers *are* right

    ************************************************** ******
    Don't buy into the hype.

    We should all believe Price(I wouldn't lie to you even though the casinos pay me)Waterhouse??? Or maybe the software provider...or (lol) the casino???

    My numbers might be high...might be low...I don't know for sure and neither do you.

    This is a program, very easy to manipulate...up or down.

    the dUck

  8. #48
    thelawnet is offline Knave of Hearts
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    Quote Originally Posted by Daffy
    Your numbers are too high :-)

    You can play pontoon. House edge is 0.17%.

    And those numbers *are* right

    ************************************************** ******
    Don't buy into the hype.

    We should all believe Price(I wouldn't lie to you even though the casinos pay me)Waterhouse??? Or maybe the software provider...or (lol) the casino???

    My numbers might be high...might be low...I don't know for sure and neither do you.

    This is a program, very easy to manipulate...up or down.

    the dUck
    It has got nothing to do with Price Waterhouse. If you play correct strategy, statistically the game will return 0.17%. This is proveable mathematically.

    This is not the same as payout rates, which depend on players playing correctly.

    Now if the casino rigs their games? It's possible - but not really necessary.

  9. #49
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    I give up

    Okay I'm convinced...

    Using the scenario of $500 deposit plus $150 bonus...I should just announce to the casino that I plan to wager it 20x on Blackjack using perfect strategy.

    Now, since everyone involved knows I'm going to win...they should just give me $140 and save all that time.

    the dUck

  10. #50
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    Quote Originally Posted by emily_hanson
    KK...
    Again I am at a loss to see what is so ‘very very’ unlikely about a player taking advantage of $150 bonus with only a 20 times turnover and with Blackjack allowed, playing basic strategy this would by all normal means return a healthy profit.
    ?[/I]

    Please KK, come on now, do you expect me to discuss a players personal financial affairs via a public forum. That aside and for what it’s worth, I am at a complete loss to understand what relevance any answer, whatever it may be to the above points, would bring to the table.

    What I fail to understand is the reticence of certain posters to accept, that irregardless of their propensity to side with the player (which I understand), this player has broken the most fundamental of rules.
    This rule, I state again, will have no bearing or concern whatsoever for a player who is genuinely playing at our Casino for the first time and claiming an initial deposit bonus.
    This is something that we payout to players seven days a week, 365 days a year without there ever being a problem.
    Emily,
    1. I am not a blackjack 'expert', but I'm pretty sure the 'healthy profit' would not be very large (if any) if the player did what you suggested.
    2. I am not asking you to discuss the details of anyones financial affairs, just to confirm that FugLac was telling the truth about his deposit/wagering claims.
    3. I certainly do not always side with the players - if the guy was an obvious abuser I would say he got what he deserves.

    Your post once again, was unnecessarily long and fully of loads of statements that while true and I'm not arguing with, are not relevant to this discussion. Like the others here, I have great respect for your casino and I recognise your good reputation. If you're good enough for Casinomeister, you're good enough for me!
    But again you avoid answering the direct questions that are relevant.
    1. Please an you point out every lie you can prove FugLac made in his posts?
    2. Please tell us how many of your T&C's he broke? (I counted just 1).

    I don’t know why I’m defending this guy so much – this case is nothing to do with me, and he may well be a serial bonus abuser for all I know! It’s only that it seems a particularly unjust situation.

    No-one has proved that FugLac lied about anything yet (He even admitted in his first post that the two accounts were played from the same computer).
    So if we were to assume he is innocent until proved guilty, and take all the players statements as genuine then what do we have?
    If he is a bonus abuser, I think most people on this site would agree he’s not a very clever one. Taking a small bonus (30%), wagering before the bonus hits the account, and placing very large bets with a non-phantom bonus are all pretty bad ideas. (IMHO)
    If he is a genuine player, he’s not a very clever one because he signed up a second account from the same computer – not a good idea if he’s read the T&C’s.
    So we’ve established he’s probably not very clever at internet gambling. Is that a crime? This guy could be an absolute scientific, mathematical or artistic genius for all we know. He’s clearly a very good card player judging by his results! Is that also a crime? So he’s not very clever on the internet – maybe he’s new to it and just hasn’t learned ‘the ropes’ yet.

    At the end of the day he made his profit playing with his own money, not with the tiny bonus. So come on, pay him his winnings and save your venom for the real bonus abusers!

    Emily, you do what you got to do. That is your prerogative.
    Smile, it may never happen...
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