SCI FI CASINO - Outta this World?

[love2vegas]

This probably doesn't qualify for a pitch the bitch, but is another example of a casino rip-off. I received an email from SCI-FI, telling me that they had tons of new games & would give me a matching bonus for "coming back", up to $250. No mention of requirements, so I checked the site. It mentioned 12X or 15X wager requirements- according to the bonus. I played through- spent some extra beyond the requirements & cashed out a little less than $100 profit- or so I thought. After a couple days, the amount was sent back to my account & the old- wagering not fulfilled email came to me. Couldn't believe it- I had exceeded requirements by 100's of dollars! Called support and was told that I needed to wager 12X on SLOTS. I stated that I had played video poker & video poker was not listed as not counting toward requirements- besides, I couldn't find ANYTHING that said I had to play SLOTS. He informed me it was under the special limitations tab. I checked that out-nothing. Contacted him back. He said, "Oh, it's under the new player bonus info" I said "I'm not a new player. I'm a returning player and it said nothing about playing slots". He stated that the info under new players applies to this bonus, too. I checked and sure enough, in there last statement it says-play whatever game you wish, but you must wager 12X deposit and bonus on SLOTS. When I said most casinos consider video poker a type of slot, he said, "NO, it is a card game" A CARD GAME!!

I sent a complaint to the rep who sent me the email. Two days later, I received a reply from the casino manager, stating that I was being unreasonable and that they would work with someone if they would be reasonable. She also stated that ALL their info has the wagering requirements, including emails. I sent here a copy of my email & asked her to point out WHERE in the email the wagering requirement is stated (it isn't). Since then, I never received anymore correspondence. Apparently, to SCI-FI reasonable means: We hide wagering requirements, you lose your stake, we win! Complainers are not tolerated. KEEP AWAY FROM THESE BUNCH OF ALIENS-THE ONLY THING OUTTA SITE WILL BE YOUR MONEY!

[rowmare]

Misleading promotions and giving players the run-around when they complain about it seems to the the rule rather than the exception with RTG casinos.
Sci Fi Casino is a RTG casino.

[bethug]

wrong wrong , wrong, i got the same email , and it states it right in the open, that u have to play slots and sci fi have no problem paying people , they have paid me over 1000 a few times less than 2 days.

before u get the bonus ask the rep , the rules . he didnt read the terms


Limitation of this Promotion: Limit one bonus per household/person/computer/email address/account/credit card/deposit.
Player must wager deposit and bonus in Slot wagering 9 times for 50% bonus, 5 times for 25% bonus, 12 times for 100% bonus and 12 times for Movie Trivia bonus before requesting a cash-out. Only recipients of this e-mail eligible. Please see promotions page for general limitations that may apply. Promotion expires October 29th, at 11:59pm ET.

read man , read , every email they sent me , dont get mad cause u cant follow the rules

[love2vegas]

Listen BETHUG YOU PUKE, I don't know if you work for the casino or you just think you know it all (which you don't) but THERE WAS NO MENTION OF SLOTS IN MY MAILING. HERE IS A COPY OF THE MAILING. I know how to read and it happened just as I listed it. Go get a life idiot.
PERHAPS YOU CAN FIND THE SLOT WAGERING REQUIREMENT BELOW- IF YOU DO- BE SURE TO SEND IT TO SCI-FI- because they still haven't been able to find it... READ CAREFULLY...WRONG,WRONG,WRONG....
COPY:
We miss you at Sci-Fi-Casino and we would like you to enjoy of our games again.

We have added TONS OF NEW GAMES since last time you visited. You may check them out at:
http://www.sci-fi-casino.com/games.asp.

We would like you to try them and lets us know what do you think. For that reason, we offer you a 100% bonus up to $250! Any deposit method! Surely something you do not want to miss. Just make your deposit and contact us via live chat or by email.

This same promotion is valid for you at our sister casino! Visit http://www.breakawaycasino.com and request this bonus after your deposit.

We hope to see you soon winning lots of money and enjoying a great time here at Sci-Fi-Casino. Do not hesitate for a second to contact us if you need any assistance. We will be glad to help. Have a wonderful day.

Best regards,

Paul Collins
SFC Support

[bethug]

look jerk, u didnt read the terms, most all bonus have a play thru and exclude some games, u should have ask, like most player do before u play.

my name is damian dunlap, i am tired of people , blaming things on the casino for no reason, then getting mad and running cause they made a mistake.

i work for no one but my self , i have no agenda , but the truth, go read the terms, next time

[cipher]

Bethug, I'm sure you'll find no one here beating down the doors to play at the Sci Fi casino or any other Real-Time Gaming casino for that matter.

I have learned from personal experience that Real Time Gaming operations harbor only liars, thieves and cheats. So by all means play there.
Have a good one.

Cipher

[jpm]

I wonder if love2vegas actually received this offer from a scumbag spammer affiliate. They tend to do such cute little tricks like remove the fine print before they send out their garbage. Why they do that I have no idea, but its happened to me more than once and wouldn't be surprised if that was the case here. Especially since they said the terms were in the email and bethug's email shows those terms.

You'd have to go back and really examine the email headers and all the links, etc hidden in the email to be certain, but it wouldn't surprise me one bit. If this is the case, I would scream like h*ll at the casino and demand that they not only pay you but remove the idiot spammer from the affiliate program and confiscate their commissions.

Didn't Sci-Fi used to be a microgaming casino??

[bethug]

i have had no problem with a few rtg casinos, matter fact i had no problem with no casinos.

first u need to contact the support to double check about the terms , call or email or like chat

but in each email, i got form sci-fi and breakaway casino , tells u only can play slots

if sci fi can pay me over 1000 bucks , why would they hold his money. the reason is he didnt read the terms

let be fair , that all i am saying , before u play talk to the support to double check. and record everything

[Casinomeister]

Please members, refrain from name calling. I would recommend everyone reread the posting rules here: http://www.casinomeister.com/forums/...ead.php?t=3243

I don't want another free-for-all machete fight.

[Casinomeister]

Love2vegas, if you'd like, you may forward the email to me. Like jpm said, this could be from an affiliate who removed some crucial T&Cs. But then many of the RTG casinos set up a separate page for the affiliate to link to which covers any specifics.

Bethug is an experienced gambler who seems to know what he is doing (most of the time). He can offer some good advice when it comes to covering your butt. I believe this is from his experience watching out for the man in da' hood. The LAPD can be merciless.

Peace
out