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Thread: Play4treasure Withdrawals on Hold

  1. #11
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    Jeff, you could try Mark at media@interactivegaming.com - that's where the response came from.

    BTW do not be under any illusions - they're first response was very quick, but since our reply asking for detail and commitment they have gone noticeably quiet.

    I'll post if anything further comes through from them, but I suspect we're being handed a little fertilizer here...

  2. #12
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    Further response from P4T just in:

    "Play4Treasure did not have insurance even though they were offered it. They did not pay into it. We will however arrange payment for this player and make sure he gets dealt with fairly.

    As I said, we try to screen all licensees before licensing. As you know, some operators should not be in this industry.

    The copy on our site was changed because we realized that before it singled out the insurance program we offer. The goal of the program is more than that and the insurance did not apply to everyone. The program is designed to monitor fair play and operations on both the Licensee's part and the players part."

    We are still trying to get a commitment from them in respect of all legitimately owed players, and where they should address their claims.

  3. #13
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    <hr size=0>quote:<p>As I said, we try to screen all licensees before licensing. As you know, some operators should not be in this industry.
    <hr size=0>
    The operator was a first year college student trying to make some cash to pay her way through college. Some screening!

    It's funny how they have conveniently shifted blame from themselves to her.

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    Aside from contractual difficulties, the operator as a bankrupted college student is clearly a "man of straw" from whom owed players are unlikely to get satisfaction, so IGS is now up to bat.

    It is mind-boggling that an underfunded and inexperienced college student could have passed any sort of probity and experience check to acceptable levels as IGS claim.

  5. #15
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    You forgot to mention that the play4treasure.com site is still in operation...

    ...new players who win (if any) will be paid by whom??

  6. #16
    jeff23 is offline Dormant account
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    I just checked out play4treasure.com and there is a posting stating the casino is closed and all players having a balance in their account will be paid after accounts are reviewed. At least they are all starting to spin the same story.

  7. #17
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    We have been exchanging emails with IGS over the past 72 hours or so and the latest email from them says that although the owner did not take out the insurance option, they are paying those legitimate players prejudiced by this affair once their claims have been reviewed and verified. This does not appear to be a mere stalling tactic although that is always a possibility.

    If that is true, then it is the responsible thing for them to do in the light of the casino's failure and they will get some credibility out of it despite the incredible news that their probity and licensee screening did not pick up the fact that the owner was an inexperienced college student.

    No doubt that will illustrate to them a need for a drastic tightening up of their screening system.

    Jeff will be one of the verifications we use here to see whether they are in fact taking their responsibilities to the players seriously, and we have asked him to keep us in the loop on his case.

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