IGlobalMedia Video Poker software glitch

[caruso]

Originally Posted by eric5148

So... I posted these screenshots because I'm trying to defend IGM? Right, that makes perfect sense.

My comments weren't addressed to you.

Since a lot of drum-beating is currently occuring along the lines of "the poor widdle casino isn't doing it intentionally": we can pointlessly nit-pick all we want about "dictionary definitions", but whether the cheating is occuring by design or accident doesn't alter the practicality that the player is being cheated. Maybe you think iGM looks "morally superior" if they simply haven't got a clue what's going on as opposed to willfully cheating, but my own specs are less rose-tinted; as far as I'm concerned, casinos that offer junk software that malfunctions are no better than casinos that willfully cheat. Negligence is not an issue. Cheating is cheating.

[Casinomeister]

They are already aware of this thread, and their tech people are looking into this.

[caruso]

Originally Posted by casinomeister

I am in the process of contacting iGM at the moment on this.

Maybe they'd care to comment on that software glitch in the blackjack game I posted. I contacted them as you requested back then, and I'm still awaiting a reply. That's pretty naff in the circumstances. I even said I was emailing at your behest.

http://www.casinomeister.com/forums/...le+cards+trick

[Freudian]

Originally Posted by caruso

My comments weren't addressed to you.

Since a lot of drum-beating is currently occuring along the lines of "the poor widdle casino isn't doing it intentionally": we can pointlessly nit-pick all we want about "dictionary definitions", but whether the cheating is occuring by design or accident doesn't alter the practicality that the player is being cheated. Maybe you think iGM looks "morally superior" if they simply haven't got a clue what's going on as opposed to willfully cheating, but my own specs are less rose-tinted; as far as I'm concerned, casinos that offer junk software that malfunctions are no better than casinos that willfully cheat. Negligence is not an issue. Cheating is cheating.

No one is saying that it can't be blatant cheating or rigging. Just that we don't know right now, based on the screenshots. We don't even know if it alters the payout in any way. We all agree it is very serious whatever the reason.

I know you are passionate about these things, but jumping to conclusions helps no one. It is very serious that these flaws have been pointed out to the casinos in the past and it is still not working as it should.

[dominique]

I would still like to know which version was played - download, java or HTML.

Anyone? Thanks!

[eric5148]

It was the download version.

[Vesuvio]

I played the Java version for VP (Jacks or Better rather than Eric's Deuces Wild) - his logs look as though they might be from the download version, but I'm not sure (I like your Christmas log fire, btw ). I had similar problems to Caruso with the BJ while playing the download version.

It's weird that their software gives you fewer games and options if you download it than if you play in Java. Overall it just gives the impression of being a bit slapdash & underdeveloped.

[dominique]

Originally Posted by Vesuvio

It's weird that their software gives you fewer games and options if you download it than if you play in Java. Overall it just gives the impression of being a bit slapdash & underdeveloped.

It has some avid followers - usually female. The features in the video poker and slots are very attractive to the ladies, they add a different dimension to the game. Playful and a bit suspenseful. I like them myself.

[Casinomeister]

Just an update that the software provider has been in touch with me, and they are still investigating this fully.

[largeeyes]

Been a week since the last update, what's up? Are they too busy with all their mergers to check the software?