IGlobalMedia Video Poker software glitch

[sw2003]

Given a previous hand, the chance of getting the same 5 cards (suit and number) in the same order drawing from a single deck of cards is
1/(52x51x50x49x48) = 1/311,875,200 or approximately 1 in 312 million.

Now repeat that for two more times!
IGlobalMedia's software is just terrific!

[Vesuvio]

Posting from the slowest internet connection in the world here... but I had exactly the same thing happen to me - http://www.casinomeister.com/forums/...t=iglobalmedia

Your logs are better - I would have been able to show a few cases except Golden Stars Casino wouldn't let me see logs. After a number of e-mails they finally decided to stop giving excuses and admitted there was something wrong with their software (& gave me a $5 bonus ). In my case it looked as though I might not have been charged for the second occurence of the hand, but in your case it seems you were.

If there was real regulation in the casino industry such a serious bug would lead to the casino being closed until they'd fix it... but as things stand I suppose the best we can do is advise people not to play there.

[caruso]

Why would you choose to defend a casino whose software is such obvious crap? Did you read my blackjack glitch thread?

The VP is screwed up; the blackjack is screwed up; how many more screenshots need to be posted before it can tentatively be suggested that iGM software has the small possibility of being complete junk?

[largeeyes]

I'd say, given the time this has been out there, IGM and the clan must make some sort of reply/statement/explanation on monday. I mean, how can they continue to let imaginations run rampant?

[eric5148]

Originally Posted by caruso

Why would you choose to defend a casino whose software is such obvious crap? Did you read my blackjack glitch thread?

The VP is screwed up; the blackjack is screwed up; how many more screenshots need to be posted before it can tentatively be suggested that iGM software has the small possibility of being complete junk?

So... I posted these screenshots because I'm trying to defend IGM? Right, that makes perfect sense.

We've already suggested the software is junk. You were the one suggesting it was rigged, which is completely different.

[Freudian]

It seems like a clumsy way to cheat their customers, if that was their intention.
My wild guess it that it is somehow related to lag or server capacity. That when overloaded somehow the last starting hand get repeated.

Either way it clearly shows that their RNG is not particularly R under certain circumstances. It doesn't matter if it is through malice or incompetence (it would have to be mallice and incompetence in that way). Either way the game should be shut down at all casinos using this software. I suspect that won't happen though.

So until everything is cleared, people should avoid all casinos using the same software.

[eric5148]

I posted this on 2+2 and someone gave an explanation for this glitch. Look in the Internet Gambling forum.

[chuchu59]

From the hands played,I noticed something else. It seems that for any hand played,the next hand will come up with 2 of the cards (not suited) from the former hand. This is broken only by the rare occurence of a deuce or the identical hands. However,even that can be traced to the hands before thes eoccurences with 3 of the cards being the same ie. hands 74 and 77,30 and 33,5 and 7. In deuces wild,these recurrences are unlikely to enable the player to win. Coincidence,maybe but I wouldnt bet on it.

[Vesuvio]

This is the explanation on the other forum (I hope no-one minds if I post the link - it took a while to find!):

http://forumserver.twoplustwo.com/sh...sb=5&o=14&vc=1

This is exactly the way it seemed to work for me. I was allowed to draw twice to the same cards but only charged once. I think I hit nothing on any of the occasions it happened, but I wouldn't be suprised if it's true that the first is ignored and only whatever you draw the second time counts. So, as mentioned in the link, if someone drew to a Royal Flush on the first draw the software wouldn't register it and iGlobalMedia & the casino in question would find themselves in serious trouble.

It must just be a bug, but an incredible one that removes all confidence in their 'RNG' - the worst thing is that judging from the comments on the other forum (& Eric's case & mine) this is something they've known about for a long time and done nothing to fix.

I wonder if iGlobalMedia or any of the casinos using their software would like to comment on here

[Casinomeister]

I am in the process of contacting iGM at the moment on this.