Quote Originally Posted by Witherg
Thanks for the supportive comments GfKostas

I have had a reply from Genie asking how much i want to cash out and they will assist me (surely they should have a record of my cashout already and not need to ask ?!?) ...i have replied and so will wait for my cashout once again....

The worrying thing is my withdrawal of 1657-50 was in 'awaiting processing' status in the withdrawal section for months and then just disappeared !
Also i had a balance of 237-50 which i should have been able to withdraw (i had more than fulfilled any wagering requirements on my account and the casino1x2 system said 'wagering required 0.00' or something similar...but the withdrawal section wouldn't allow this amount to be withdrawn.

Now i am just waiting for them to start using more delaying tactics and say they have no record of the withdrawal or use some other kind of excuses
I would advise you to send an email to michelle as well.After sending the email go and get her online.