STARLUCK don't pay !!!!!!

[loul]

impossible to cashout !!!! i deposit some $ ,play and try to cashout but impossible, i used any bonus just my money .
-first they told me to send them my id papers ,i send them it but now they want i contact them by phone !!!!!!! hey what's this casino !!!!! i try to contact them by phone but the number from france don't works ,so i resent them an email saying i can't phone them and the reply i get ? you must phone the casino before your cashin is process it's the only issues to get your money !! !!!! they have my id card , a utility bill and i used just my money and they refused to transfert my winning in my neteller account !!!!
yes very good casino guys !!!!!!!!! don't deposit your money here !!!!!!!!!

[mucullus]

Starluck and their sister casinos are one of the fastest when it comes to payouts (apart from the 8 hour waiting period after deposits), but you're right, they require a phone call for verification. If their support number doesn't work for you, send them a mail with yours and they get back to you in minutes.

[KasinoKing]

I couldn't agree more!
Starluck was one of the worst casino's I've ever used! The graphics were shite, the game fairness 'highly suspect', and they changed the wagering requirements AFTER I had already made my deposit.
I can't comment on their payout performance because their software stole all my credit before I got that far!

I don't understand it, because they are linked to one of the best Poker sites on the net - Empire Poker!

But the casino was rubbish (in June 2003) - don't go there!

[bethug]

I agree back in 2003 king, but right now, it seems to me to have a fair game and paid me less than 24 hours

[umberto]

Starluck and its sister casino Planetluck were the first two casinos that I
played. I have no bad words to say for them. I even somehow cheated
Planetluck casino and they were so friendly that they let me claim the
first deposit bonus two times. Only positives words for them. I cannot
believe that you told them to call you and they didn't answer back to
you. Try their live chat feature. Tell them you want to talk to a supervisor.

[loul]

i got my money today after i phone them to validate my account ;first time i must call a casino to validate an account .for me the slots and roulettes was ok ,i deposit 60$ cashout 180$.

[sorrelltop]

You only have to call on the first cashout. Future cashouts should be very quick.

[Black21Jack]

After your rant, potentially damaging their business, especially with the title of your thread you did get your money exactly when they said you would after calling for verification. The casino did nothing wrong, as their terms are that you phone to verify your account. This is the problem with people running right to the boards and stating things like 'xxxx casino does not pay, do not play' Now when anyone does internet searches for problems with this casino they will see your thread, possibly deterring them from playing. You say

impossible to cashout !!!!

but it is not impossible to cash out if you follow their rules. You started this thread and then one day later after blasting them you received your money, because you did what you were supposed to do.

You stated the following:

i try to contact them by phone but the number from france don't works

But then in your recent post you say:

i got my money today after i phone them to validate my account ;first time i must call a casino to validate an account .

I thought the number did not work in France? How did you eventually get them on the phone?

[sorrelltop]

Excellent point Blackjack. A person shouldn't post at boards before giving the site a little time. If you are concerned perhaps you should contact one of the webmasters of a gambling portal. Most (such as us) are willing to explain the situation to you or contact the site in question.

[dominique]

A more appropriate title for the post would have been: "How do I cashout at Starluck?"

I have been promoting Starluck and Planetluck etc. for some time and all feedback I have had is positive.

If you like VP or slots, they have some really fun features.

Their software is constantly improving, and they are definitely unique.