GrankBanks Casino

[casinopammi]

I just need to vent about this situation, because it has now been a month since I "won" on GrandBanks Casino, but still have yet to see the money. I know this Casino is recommended here on this website, but they have left a bitter taste in my mouth! I am a newcomer to online casinos and with my first experience I am left feeling like they are not what they are advertised to be. I chose to be paid by PayPal because I was told (by GrandBanks website) that it was the fastest way to be paid (supposedly in 3 days). I already had an established PayPal account, so I expected to see my money within 3 days. As I've stated now 4 weeks later and several emails, I STILL DO NOT HAVE MY MONEY!!! My frustration with this situation is what led me to find this website (Casinomeister) to try to get some resolve. I just want to be paid. I've been given several excuses by GrandBanks as to why I still haven't been paid. I requested that they just send me a check if nothing else....still no payment.
WHAT MUST I DO????

[sirius]

Grandbanks is rubbish. I almost didn't play again a few months ago because they always took so long to pay. They've only paid me part of a cashin from over a month ago. I'm still owed $750 by paypal. Their website still says payouts are almost instant.

This casino is OPA approved but I'm not even sure if they are really licensed! Apparently they are licensed in St Vincent and Grenadines.

[steve]

IF your an OPA member and they owe you .. You should contact us at support@onlineplayersassociation.com

[sirius]

I did a couple of weeks ago

[Casinomeister]

Hi all,
I'm in the process of contacting the casino now to get to the bottom of this.

~b

[sirius]

I can't believe it but not only did I get the Grand Banks withdrawel half an hour ago, but 10 minutes later I got an email saying Casino388 had sent my $90 too after three and a half months.

I don't think my Casino388 complaint ever appeared here but I sent a complaint form about both these casinos at the same time after I renewed my OPA membership a couple of weeks ago.

[Casinomeister]

I've been getting complaints in my "Pitch a Bitch" section http://casinomeister.com/problems.html about casino388 (who comes up with these names!?).

All are yet unresolved. No response....

~b

(Message edited by admin on June 12, 2003)

[Casinomeister]

By the way...I've been getting some good responses from the Grandbanks Casino people. These matters should be cleared up sofort.

~b

[casinopammi]

Well, thanks to Bryan Bailey, I did get a response from the Manager of Client Services at Grand Banks Casino regarding my non-payment. He stated I would receive my money by end of day on the 17th (which was yesterday). Guess what??? You got it! I still didn't get my money!!! I sent another flaming email to Grand Banks this morning. I wonder what their next excuse will be?? We're now going past the one month mark for not getting paid.

[factorx]

I first requested payment from Grand Banks
on September 17, 2001. Today is October 19,
2001. No winnings have been paid to me.

On September 20, 2001 , my deposit money
was reversed back to my FirePay account.

I requested that my winnings be sent to
my PayPal account.

I have called Grand Banks telephone support
a number of times and have been told that
it is "out of their hands". They have told
me to contact GB Central Deposit.

I have done so. Each time I am told by them
that I will be paid "next week". They have
not paid and are not true to their word.