GrankBanks Casino

[Casinomeister]

Hi Saliva,

I was contacted by GB management and they explained that due to the size of the withdrawal, it is crucial that they have the correct mailing addresses, etc. At first, they do this via the Internet, then via a faxback. What may seem like stalling is simply them making sure that the check is going to the right person. They have been getting charged shipping fees for player accounts when the addresses are wrong, bogus, or old. For everyone reading this, you may want to ensure that all your accounts are updated!

Bryan

[saliva]

Bryan, just an update
I faxed the required form and the requested identification to Grand Banks, and have heard zero from them, no acknowledgement, nothing! The fax was sent on 01/31/02 at 11:32 am EST. What does the manager have to say about this?

[saliva]

another update:
I received an e-mail from the manager stating that the fax was "unreadable" and he suggested that I use a felt-tipped pen . Supposedly I was notified of that, I received NO e-mails regarding this. So tomorrow I will get a "felt tipped" pen and re-send the fax! Stall Stall Delay, what else can I say?

[jetset]

Another example of bad practice is their sending unwanted and unrequested offers to my email and, to compound it the reply to unsubscribe doesn't work! Unprofessional and not honest imo.

[saliva]

Bryan, a final update on Grand Banks:
I finally received my check today, 37 days after I requested a withdrawal! Thank you for your help!