Crystal Palace: Crystal Clear Their Criminals!!

[whitteyford]

I against all my instincts decided to try playing Crystal Palaces sign up offer as I am a big fan of RTG software, and felt like gambling, not only at the games, but also whether I would get paid if I won. Knowing that most RTG's despise flat betting, I was throwing around bets ranging from 5$ to 25$ to 50$ thinking that this would classify me as a true gambler. Fortunately I won at the games, but as far as actually getting paid I think I'm gonna take a beating. After wager miles beyond their requirements for cashing out and not breaking any game playing rules or any other rules at this trash casino I cashed out a modest win only to have my account locked the next day. It has been about 3 weeks since the locking and about 5 phone calls to their support which have gone nowhere, other then finding out the account is under investigation, for what they wont disclose. So just a little reminder to all, CRYSTAL PALACE IS A PIECE OF CRAP who wont even payout the smallest of wins. These guys should be on the rogue list of every website ever made. To conclude, CRYSTAL PALACE IS RUN BY THIEVING LOWLIFES. Now that I have vented I feel somewhat better, hey its only 150$ and I shoulda known better...my bad.

[Casinomeister]

Crystal Palace, are you monitoring this? I'm available in Montreal if you want to discus...

[glodge]

Another RTG why am I not surprised.
Apart from Inetbet, ( even though they are RTG software ) I haven't heard of any dramas from this group. The fact still remains that these casino's are not licensed.

All the same, I'm sorry to hear you got screwed whitteyford.

[OliverCurran]

Dear Mr x and Mr xyz (a.k.a. whitteyford et. al.),

The information you have posted here is a blatant fraud, just like the fraud you attempted to conduct at Crystal Palace Casino.

Unfortunately for you, you were not able to get away with your attempt to defraud Crystal Palace, and I will not allow you to post your false allegations on this site without some clarification with regards to the facts.

The facts are that our highly specialized fraud department detected a clear link between the times you downloaded and registered with the casino, the location of the IP servers, and the gaming patterns used.

As far as your claim to have wagered ‘miles’ beyond the wagering requirements, this is categorically false.

It is perfectly clear that this is an attempt by two bored youths who instead of studying, have decided to try and make a quick buck by committing bonus abuse. Perhaps if you were studying a bit more, then you would be a bit cleverer about tactics and would not try to commit such a transparent abuse.

Crystal Palace ALWAYS pays out legitimate players in a timely fashion.

However, we have learnt from previous experience that there are many ‘rotten apples’ out there trying to defraud us. We have to be vigilant when it comes to fraud. Without maintaining these high levels of vigilance, we would not be able to offer our legitimate players the generous bonuses they deserve on a regular basis.

Many online casinos can no longer afford to offer players regular bonuses. This is because they have found the level of fraud to be so high each time they run such promotions. At Crystal Palace we strongly take the view that it is not fair to punish legitimate players by denying them regular promotional bonuses. It is precisely for this reason that we will not allow people such as Mr x and Mr xyz to deny legitimate players what they deserve.

We make no apologies for this whatsoever.

Oliver Curran
Customer Relations Manager
Crystal Palace Casino
http://www.crystalpalacecasino.com
support@crystalpalacecasino.com
US Toll Free: 1 800 824 3175




(Message edited by admin on June 18, 2003)

(Message edited by admin on June 19, 2003)

[fortunecookie]

This is to update interested parties that Crystal Palace finally paid my cashin.

It was an experience I rather do without.

[glodge]

oliver_curran,

I view your release to a public forum, personal details of which were intrusted to Crystal Palace Casino; Crystalpalacecasino.com T&C's ( 7. Personal identity and details of all members will remain confidential. )

As a blatent disregard in security of personal data. Having displayed this form of contempt, anything after this stated in the casino's defense is not worth JS IMHO.

[fortunelounge]

Crystal Palace did not release any personal information.

There is no difference between the information supplied in their posting and the information about the evil Rhonda X in the "Evil Players" section.

[glodge]

fortunelounge,

There is a BIG difference, especially when there is no proof to justify the claim that whitteyford, is guilty of fruad.

Are you saying that the fortunelounge ( I asume you represent this casino group ) would display the same type of contempt given, if they were in Crystal Palace Casino's place? I hope not!

If the casino feels so strongly towards their claims of fruad, have they credited back whitteyford orginal deposit, I doubt it!

Now if the casino had posted that their fraud department had dectected anomalies in
whitteyford casino account, and due to their fruad prevention methods, they have closed the account, & issued a refund of the deposit made, Crystal Palace Casino would have probably walked away from this, without any scars, couple of sneers maybe.

However the release of personal information given on the pretext that it will remain confidential to Crystal Palace Casino, has been released.
Then to follow this with an attempted character assination, is BS & in my book anything this casino posts in future, trashes any credibility & or integrity they had before this post.

In regards to your quasi justifaction of Evil Rhonda fiasco, if you'd like to discuss this in a seperate topic, be my guest post away & I'll give you my thoughts.

[caruso]

Reading glasses on please, Fortunelounge:

"Dear Mr TXXXXX and Mr. MXXXXX (a.k.a. whitteyford et. al.)"

This is blatant discloure of confidential information, and tells us just about all we need to know about "Oliver Curran". It should also be removed by the board mods post haste.

To Oliver Curran, a.k.a. Warren Cloud, a.k.a Richard Brooks - you were defrauding players within a day of opening. There are more threads across the boards about theft on the part of your casinos than any other group - even Virtual, if that's possible.

The only wrongdoing on the part of "Whitteyford" was depositing with you in the first place.

For those who don't know - Oliver Curran a.k.a. Warren Cloud a.k.a. Richard Brooks is possibly THE most notorious cyber-crook currently in the business. If you make deposits into either of his current operations - High Rollers Lounge or Crystal Palace, which he opened up after the Casino Extreme group kicked him out - you have absolutely only yourselves to blame.

[glodge]

Thanks for the heads up on this one caruso

The name rang a bell but couldn't tie it in.

Casinomeister Forum where would we be without it!

(Message edited by glodge on June 17, 2003)