Mummy's Gold $500 free play deal problem

**Palace Group** · 11th May 2006, 05:12 PM

Hi there,

Some people won more, some won less.
PM me your details. I'll see what can be done (unfortunately I cannot rest the spins) but let me have a look.

Regards,

Darran

**winbig** · 11th May 2006, 06:29 PM

Originally Posted by Palace Group

(unfortunately I cannot rest the spins) but let me have a look.

Regards,

Darran

Just curious, for those that are having technical problems, etc with the spins, why can't those accounts be deleted and the person re-signup to get their spins that they were entitled to, instead of forfeitting them?

**silcnlayc** · 11th May 2006, 08:39 PM

Hi there,

Some people won more, some won less.
PM me your details. I'll see what can be done (unfortunately I cannot rest the spins) but let me have a look.

Regards,

Darran

Darran, I was just being fecetious (funny, ha ha)...because of all the remarks about

but must admit alot of poeple seem to win 1700$

which was a falsehood since I won $700.

I really had fun with my winnings....all that matters to me. Thanks!

But now if you are offering....

I'll see what can be done (unfortunately I cannot rest the spins) but let me have a look.

Ok, ok....just kidding...thanks for being here Darran!

**Let_It_Ride** · 11th May 2006, 11:34 PM

Originally Posted by Palace Group

We changed chat today so there should be no more timeouts or disconnects. This has been a headache for all I know so hopefully that is resolved.

can't seem to find the chat button on mummys gold website, or is it me.

the one icon that says LIVE HELP just takes you to a page with email and phone numbers

**Palace Group** · 12th May 2006, 10:47 AM

Hi,

We decided to take the chat off for a few days to attend to the overload of emails. Chat will be up again soon.

Regards,

Darran

**rc1957** · 12th May 2006, 01:19 PM

I won $11,500 off my $25 deposit and the $200 bonus from the Mummy's Gold $500 free play promo. Well after reading this thread I decided to follow CasinoMeister's (and just about every other members) advice. I contacted Darran through PM and within hours he responded by telling me that he had personally approved my withdrawal and put it on through so the check will go out today. Now I ask you.. does it get any better than that? Thank you Meister for your ability to cut through the B.S. and your willingness to help others do the same. Thank you Darran not only for what you did for me but for setting an example that all online casinos should strive for.

**Let_It_Ride** · 12th May 2006, 01:30 PM

Originally Posted by rc1957

I won $11,500 off my $25 deposit and the $200 bonus from the Mummy's Gold $500 free play promo. Well after reading this thread I decided to follow CasinoMeister's (and just about every other members) advice. I contacted Darran through PM and within hours he responded by telling me that he had personally approved my withdrawal and put it on through so the check will go out today. Now I ask you.. does it get any better than that? Thank you Meister for your ability to cut through the B.S. and your willingness to help others do the same. Thank you Darran not only for what you did for me but for setting an example that all online casinos should strive for.

nice hit, what games did you play?

I also signed up at mummys gold last night, because of this thread and won the �200 bonus, finally cashed out �250 so a not too shabby 400% profit

Sent Darran a PM today as wanted to make sure cash out goes to my VISA, he was on the case within the hour, top man, great service

And yeap thanks Bryan without your site none of this would have been possible.

**rc1957** · 12th May 2006, 04:54 PM

I was winning on everything, but the ones that I remember were $3000 on Treasure Nile, $2600 on Break Da Bank, and about $3000 altogether on Fruity Pub at the flash casino.

**vinylweatherman** · 12th May 2006, 10:15 PM

Originally Posted by rc1957

I was winning on everything, but the ones that I remember were $3000 on Treasure Nile, $2600 on Break Da Bank, and about $3000 altogether on Fruity Pub at the flash casino.

Treasure Nile!!!

That's a progressive, surely this should be disabled in any sort of bonus account, be it free spins or a guest account. It would be very difficult if the progressive was hit, and then limited down to $200 - this could cause problems with this type of promotion, and would get many players angry that the progressive had been taken out but not actually won.

I have never tried one of these free spin bonuses, and am not sure exactly how it works. Do you actually play in the normal MG account registered, log off, and log on again (having made the deposit) and find the account reset with the correct bonus and winnings.
I am going to try Casino Classic, so I won't screw up a chance with a reputable new account if I get it wrong and/or the software plays up.

**KasinoKing** · 13th May 2006, 07:03 AM

Originally Posted by vinylweatherman

Treasure Nile!!!

That's a progressive, surely this should be disabled in any sort of bonus account, be it free spins or a guest account. It would be very difficult if the progressive was hit, and then limited down to $200 - this could cause problems with this type of promotion, and would get many players angry that the progressive had been taken out but not actually won.

He/She played TN after getting the bonus funds - not during the $500 free-play!

(i.e. no $200 limit)

I thought all Microgaming casinos allowed bonus funds too be used on progressives - except 32Red.