PLAYTECH AND EMPIRE WON'T PAY

**BLONDIE** · 2nd April 2006, 12:13 PM

HELLO I AM NEW TO THIS SITE SO PLEASE BARE WITH ME
I WON A LOT OF MONEY...A LOT ON ONE OF EMPIREONLINE'S CASINO..THEY REQUESTED COPIES OF SO MANY DOCUMENTS/ NOTORIZED ETC..I FULLFILLED THAT....EMPIRE CALLED AND OFFERED ME A VERY LOW AMOUNT OF MONEY ON A MONTHLY BASIS..I SAID NO I WANT ALL MY WINNINGS WIRED TO MY BANK ACCT. THEN THEY UPPED THE AMT A FEW DOLLARS..WE PLAYED THIS CAT AND MOUSE GAME FOR DAYS..THEY USED THIER SCARE TACTIC..ILLEGAL, IRS PROBLEMS, ETC..I NOTIFIED THE CASINO MANAGER BUT NO RESPONSE. I EMAILED THE CEO OF EMPIRE NO RESPONSE..AND GUESS WHAT PLAYTECH CALLED ( A VERY YOUNG GIRL) AND UPPED THE FIRST PAYMENT TO DOUBLE THE FIRST OFFER THE CASINO OFFERED ME.WHEN I SAID NO I WANT ALL MY WINNINGS AT ONCE WIRED TO MY BANK ACCT SHE HUNG UP ON ME!.....NO WHERE IN THEIR TERMS AND CONDITIONS AT HE CASINO DOES IT STATE THAT PROGRESSIVE HAS TO TAKE PAYMENTS ON A CONTRACT. tHEY ONLY HAVE TO PAYOUT $10,000 A MONTH ON NON-PROGRESSIVE'S...HOW IS A CONTRACT ENFORCED IN ANOTHER COUNTRY!..SO HERE I AM WITHOUT MY WINNINGS...THE CASINO STILL SHOWS THEY OWE ME THIS MONEY IN THEIR TRANSACTIONS SITE..SO NOW WHERE DO I GO TO ENFORCE THEN TO PAY MY WINNINGS AND TRANSFER OF ALL MY WINNINGS..
USA - CALIFORNIA

**nektar4d** · 2nd April 2006, 01:47 PM

Originally Posted by BLONDIE

...SO NOW WHERE DO I GO TO ENFORCE THEN TO PAY MY WINNINGS AND TRANSFER OF ALL MY WINNINGS..
USA - CALIFORNIA

As advised in another of your post, start a new thread with a clear title and with all possible details. Which game was it?

**liquidsoap** · 2nd April 2006, 11:22 PM

Blondie id say pitch a bitch with casinomeister first,
also TAKE AS MANY SCREEN SHOTS AS HUMMANLY POSSIBLE
take screenshot of the T & C's, if your balance, or the chat, everything you got, you must take a screen shot of

Also COPY's of all email's
and start a new thread too

**jetset** · 3rd April 2006, 09:14 AM

Originally Posted by BLONDIE

READ MY OTHER POSTINGS ON THESE ENTITIES..YOU WON'T BELIEVE THE DISHONESTY OF THESE COMPANIES...
HOPEFULLY SOMEONE HAS AN ANSWER AND SOLUTION TO MY PROBLEM..
iS PLAYTECH ANY WAY ASSOCIATED WITH EMPIRE ONLINE? SEEMS THEY PAY OUT THE MONEY WON ON EMPIRE'S CASINOS...

Jeez, Blondie I sure wish you could find that damned caps lock LOL!!

Anyway - I'm sure your problem is not in the least a laughing matter so let me try to explain about the progressives. These are run across a whole bunch of casinos, under different owners and managements in many cases and the software provider behind the progressive - in this case Playtech - holds the funds (probably through an insurance or escrow account arrangement) The casino owners participating in the progressives "network" each pay a fee or percentage for the facility.

Providers like Cryptologic and Microgaming have the financial stability and integrity to pay out progressives in one cash transaction, accompanied by free legal and financial advice should you wish it. Once they have established the lucky player's bona fides (because these wins can be as high as well over a million and a half dollars) there is usually not too much fuss or delay.

I don't know about other providers - RTG for instance - but I'm sure someone here will know.

I don't know what the Playtech policy is, but I've always assumed that they followed the one payment route, because they have claimed to have had some major progressive wins yet I have never seen complaints about partial payments.

If they are pulling this sort of stunt on you, then imo they are making a major marketing blunder because there are few players who would prefer instalments to a one cash payment.

Monaco Gold and its stablemates in Empire Online (an Israeli company run by a thirty-something guy called Noam Lanir who has made hundreds of millions in this industry) does not have a good reputation, and a search of the archives at the major portals will turn up more than a few complaints.

However, in this case it's Playtech who are responsible for the payout.

**scrollock** · 3rd April 2006, 10:29 AM

Originally Posted by jetset

I don't know what the Playtech policy is, but I've always assumed that they followed the one payment route, because they have claimed to have had some major progressive wins yet I have never seen complaints about partial payments.

.

not exactly a complaint, but this shows its standard policy at monaco gold to only pay in installments.

http://www.casinomeister.com/forums/...ghlight=monaco

as pointed out in the thread, playtech pay the money to monaco gold, so why the hell should monaco gold hold onto the money, in contradiction to their own terms.

You are aware of and agree that the maximum amount that a Player can cash-out is $10,000 USD (or the equivalent amount in EURO or GBP currency) per month. This provision will not apply on the progressive Jackpot winnings.

given how many playtechs have turned rogue in the past year, what happens if you they decide they are going to stop paying after a few months? well the simple answer is your F***ed, because you can be sure as hell that playtech wont step in to help you.

**Casinomeister** · 3rd April 2006, 11:04 AM

Blondie needs to PAB here:
http://www.casinomeister.com/problems.html

Please not in ALL CAPS

Thanks!

**Casinomeister** · 3rd April 2006, 02:40 PM

Looks like she's going to be paid in full - no installments. Either I or she can update you when the money hits the bank

**winbig** · 3rd April 2006, 02:55 PM

Originally Posted by Casinomeister

Looks like she's going to be paid in full - no installments. Either I or she can update you when the money hits the bank

Awesome Bryan. Amazing that this was resolved so fast...especially considering this is Playtech we're talking about

**caruso** · 3rd April 2006, 02:56 PM

Originally Posted by BLONDIE

AND GUESS WHAT PLAYTECH CALLED ( A VERY YOUNG GIRL) AND UPPED THE FIRST PAYMENT TO DOUBLE THE FIRST OFFER THE CASINO OFFERED ME. WHEN I SAID NO I WANT ALL MY WINNINGS AT ONCE WIRED TO MY BANK ACCT SHE HUNG UP ON ME!

One word: Iris.