DELAY OF PAYMENT SPIN PALACE

[Palace Group]

Hi all,

I have contacted Gcrown via PM and will address his query with him.

With regards to the documents, we know it is not always a process which goes down well with players and we are always working on ways to improve things and make it easier for our players.

As most of you know we will always do our best to bend over backwards to resolve any queries our player may have.

Kind regards,

The Palace Group

[gcrown]

A rep did contact me today named Darran thanks for the reply Darran where was the bending over backwards about week or so ago? I wish I had you to help me out at the beginning as it seems you are here to help and seems like you will be a person to get things done and accomplished. Thanks again Darran

[Palace Group]

Hi Gcrown,

I was away and had a few problem logging into the site. My apologies.
I usually respond same day to players posting or PM'ing me here.

Kind regards,

The Palace Group