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Thread: Casino Rewards

  1. #11
    umberto's Avatar
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    All I want is new players to see these posts and avoid some casinos at least at first while they are inexperienced. The good ones must be promoted, as done in this forum, and the shit ones must be kicked away.

  2. #12
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    Daft CS

    Seems their marketing are unaware that players may not claim a bonus at more than one casino. Despite me ignoring them for ages, I am still sent promotions encouraging me to open an account and take a new bonus at the new casinos (Captain Cooks etc). These are not spam, they come from Casino Rewards themselves, clearly this is deliberate deceptive marketing on their part to existing players who have registered at their first Casino Rewards casino. The write-up for how the rewards system itself works is based on the idea that players will join more than one casino, and will have bonuses at more than one casino (it lists bonuses in a "by casino" listing, and classes them as usable in "any" or "specific" casinos). This is hardly a system designed for a one bonus per individual person within the whole group!
    Fortune Lounge have the same type of centralised comping account, but there is no suggestion from them that it is one bonus per individual over the whole group.
    I am also concerned that this group have been able to hold SlotJunkies events, how will they treat a player of one of their casinos who opens another account at Golden Tiger to play in SlotJunkies (I think I can guess "your ability to redeem comp points has been temporarily suspended............").

  3. The Following User Says Thank You to vinylweatherman For This Useful Post:

    scrollock (7th February 2006)

  4. #13
    Linus is offline Experienced Member
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    Same here. They suspended me ages ago, but they still send me promotions at least once a week. There's no hint anywhere that you're only allowed to play at one casino.

    Either there's no communication whatsoever between marketing and promotions, or else they're deliberately trying to mislead people.

  5. #14
    scrollock is offline Senior Member
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    Quote Originally Posted by vinylweatherman
    Seems their marketing are unaware that players may not claim a bonus at more than one casino. Despite me ignoring them for ages, I am still sent promotions encouraging me to open an account and take a new bonus at the new casinos (Captain Cooks etc). These are not spam, they come from Casino Rewards themselves, clearly this is deliberate deceptive marketing on their part to existing players who have registered at their first Casino Rewards casino. The write-up for how the rewards system itself works is based on the idea that players will join more than one casino, and will have bonuses at more than one casino (it lists bonuses in a "by casino" listing, and classes them as usable in "any" or "specific" casinos). This is hardly a system designed for a one bonus per individual person within the whole group!
    Fortune Lounge have the same type of centralised comping account, but there is no suggestion from them that it is one bonus per individual over the whole group.
    I am also concerned that this group have been able to hold SlotJunkies events, how will they treat a player of one of their casinos who opens another account at Golden Tiger to play in SlotJunkies (I think I can guess "your ability to redeem comp points has been temporarily suspended............").
    that is absolutly spot on, the whole concept of casino rewards is playing at several different sites and then pooling your bonuses and loyalty points, as you say they have a different site where all your accounts are linked in together.

    i dont know about the rest of the world, but in the UK loyalty cards are often called "reward cards" and they can be used several different shops, but you pool your points, which can then be used to be spent in any of the shops participating in the rewards when you reach a certain level.

    till you pointed this out vinyl i had completly missed it, it is the concept of this group and they even advertise it in their name i.e. "casino rewards" if they are not going to live up to it, they could at least change their name.

    i myself am bonus banned from there, i attempted to redeem a second bonus and accept that it was my own fault for not reading the terms and conditions about only being allowed one sign up bonus across the whole group.

    but surely its not that difficult to change the line of computer code that locks you out to "you are not entitled to redeem more than one sign up bonus, but you may still particpate in the rest of casino rewards scheme"

    rather than the "your banned, you filthy bonus whore, dont come back" or whatever else it says this effect.

  6. #15
    soflat is offline Senior Member
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    It is not just that you can only play at one site. They don't even give you the offers they advertise at the first site.

    I only signed up at one Casino Rewards site at first. There was a sign up bonus. It also says "Get another $20 totally FREE just for making a deposit using NETeller or Click2Pay". OK, I got the sign-up bonus.

    But when I went to redeem the extra Neteller bonus, I go the screen that says my bonuses are locked and I should deposit and play at one of their partner casinos. So I went and deposited at one of their partner casinos. But I found myself still locked out from redeeming comp points and bonuses.

    The extra bonus Neteller bonus is simply a scam.

    If they had not locked me out, they probably would have found I am not a bonus 'abuser'. I play regularly at Roxy Palace and 32red with and without bonuses.

  7. #16
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    Quote Originally Posted by scrollock
    rather than the "your banned, you filthy bonus whore, dont come back" or whatever else it says this effect.


  8. #17
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    This place seems to be going downhill. Refusing to give you bonuses they "award" you, carrying over wagering requirements despite losing all your money and bonus....too many other options.

  9. #18
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    i had the same experience with CR

    i was able to get their $110 bonus and the $20 neteller bonus at Lucky Emperor by moving it into my account ASAP. then when i gained $40 in further bonus they locked it, and when I called to inquire politely, they treated me like a criminal. a little while later, I hit my first royal flush there playing VP. I cashed out to neteller without problem, but they won't get a shot to get any of that win back unless they change their ways.

    they seem to encourage their affiliates to market them all together implying that the same player could play all their bonuses.
    Last edited by tennis_balls; 26th March 2006 at 04:44 PM.

  10. #19
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    Casino Classic

    I have problems with casino classic. I played the frem money transferd the 200 and made a deposit of 20. I then wagered all of it 15 times at cyberstud like the terms said I could. Now the have changed the terms and says poker need to wager 30 times. But they changed it after my cashout. Are they allowed to do that?

    Here are the mails from them.

    We are contacting you regarding your recent withdrawal which is being refunded back to your casino account. The reason for this is that you have not yet met wagering requirements.
    In accordance with our general terms & conditions, as posted on our website, you are required to wager the credits placed in your account as well as any deposit required to earn that bonus prior to any withdrawal. This does not mean that you can't win with your credits, only that you must wager this amount before withdrawing.
    The equation you must follow is (Amount purchased + bonus) x fifteen (15) for all games except Blackjack, Video Poker and Power Poker which require thirty (30) times turnover.
    Using the promotional bonus for no risk wagers or to wager on Roulette, Progressive Roulette, Sic Bo, Baccarat, or Craps does not fulfill your obligation with regard to the total amount wagered prior to withdrawal.
    Please note that doubling up on any game at the casino will not count towards your wagering requirements


    and

    Please be advised that Cyberstud is regarded as a form of poker. Hence you have to wager approximately double the amount that you have already.
    The equation you must follow is (Amount purchased + bonus) x fifteen (15) for all games except Blackjack, Video Poker and Power Poker which require thirty (30) times turnover.
    Using the promotional bonus for no risk wagers or to wager on Roulette, Progressive Roulette, Sic Bo, Baccarat, or Craps does not fulfill your obligation with regard to the total amount wagered prior to withdrawal.

    Please note that doubling up on any game at the casino will not count towards your wagering requirements.

    and

    Your wagering status is as follows to date;

    Total wagered to date 3,582
    Total admin to date 200
    Min Purchase 20
    Still to wager at 30 type games 3,018
    Still to wager at 15 type games 1,509


    You need to meet these wagering requirements before you can make a withdrawal as per the terms and conditions of the Casino.

    I do not know what to do???

  11. #20
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    Casino Rewards has opened an account here in the forum today:
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    You can PM him any of the issues you may have, or ask him any specific questions.

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