Intercasino - Resolved

[ergopro]

"Withdrawal verification
All withdrawals are subject to PIN verification. A PIN is sent to each user via regular mail the following business day after you register a real money account. " Couldn't find any details either where it says 3-5 days to arrive...maybe that was just support agent's guess???

[gfkostas]

This must be well hidden in the small print somewhere...

(Sorry, I couldn't resist it! )

KK

[chuchu59]

I can recall something on the 3-5 days in the e-mail sent to me when I registered which was quite a long time ago. However,even if that was not written down,the PIN should be sent within a reasonable timeframe depending on the country of residence. If it does take more than 2-3 weeks,this is crappy to me and smacks of hoping the player will gamble away his winnings,if any.

[Casinomeister]

I can recall something on the 3-5 days in the e-mail sent to me when I registered which was quite a long time ago. However,even if that was not written down,the PIN should be sent within a reasonable timeframe depending on the country of residence. If it does take more than 2-3 weeks,this is crappy to me and smacks of hoping the player will gamble away his winnings,if any.

It's sent as soon as it's processed. As mentioned before, these casinos and ecash processors have no control over the mail services. If anyone has any better ideas (serious ideas) on how to handle this, now is the time to chime in. I can't think of anything. I think the system is fine the way it is. Sure it sucks having to wait - but having patience makes us stronger individuals.

As for the player, bummer he chose to blow his winnings. That's not the casino's fault, and I think most of us realize this.

[chuchu59]

I agree that neither the ecash processor nor the casino have control over mail services but what should be done is that the PIN should be generated within one working day and then sent out immediately. This is not asking too much,is it? My experience is that with Crypto casinos, I usually receive the PIN in slightly under 2 weeks and the postal system in Hong Kong is that we receive mail the very next working day for local mail. From the US or UK, normally from the date chops,I normally recieve them within 3-4 days. My opinion is that if the ecash processor sends out the PIN immediately after the player's registration at the casino,this is fine. Of course,the casino also has to relay the info to the ecash processor right away.

[Bal]

Thanks for the supportive response Bal

Flyer

Thanks and no problem, but please accept that your better judgement got the better of you on this occasion. I'm not sure what went through your head as for some of us or maybe all, that it's so easy to be caught up like this when your brain has a bright idea that if I won this amount, why not reverse and play a little more to improve the win. Afraid to say this, as you already know it doesn't work like this. I wish it did though .

It's one of those occasions where you don't think straight and once done your mad at the casino, mad at yourself and everyone around on how could I have done this.

Just hold up your hand and say that, I made a mistake for what ever reason went through your head at the time.

I say this as we could sit here for days responding to your thread and it doesn't help you by the amount of post's that say the casino has done everything it could and have out of goodwill given you an amount because of your frustration in the whole matter.

The only thing the casino in question can do is learn from this and maybe opt for a strict condition where you can choose that you wish to withdraw you winnings and for your account to be locked until those payouts (winnings) have been cleared to the player.

If however you wish them to reverse this action once done, you will need to state either in writing (fax etc) or via an email (attachment letter signed) that you want the account unlocked and you do not hold the casino responsible for any loss occured.

I don't think we can really add anything else this thread Flyer that hasn't been said already.

Thanks

[Gregamble]

The answer to your problem, is to sign up with casinos that aim to make the players happy, Two casinos that will pay you out instantly and always give you the benefit of the doubt are a bunch of crappy spammy affiliate links

Greg.

[umberto]

This guy posted at winneronline too.....

[largeeyes]

Hey Bryant, can we lock this stupid thread? All that's going to happen is continual flames and a bashing of a good casino.

[jetset]

Jesus, Greg - sometimes your judgement goes right out the window. Surely you did not need to indulge in this pathetic bit of tenuous spam? Especially for casinos that are currently under the microscope for non or slow-payment to two posters?

Just an edit here to say that Greg was trying to promote two Playtech powered casinos - not Intercasino which was the (unjustified) subject of the complaint in this thread.