Am I Being Unreasonable or Impatient?

[Notorious2K8]

Feel free to skip the Intro & go to section labeled Main Question...

Intro

I was looking for a way to make some extra cash back in June. A friend of mine suggested trying poker. I thought - what a good idea. I could do it on my spare time & from home plus I enjoyed the game from playing back in the day.

I finally settled on "Players Only". An attractive website, good reviews & they catered to US players as well. I considered Full Tilt, but I was new & assumed there would be less competition at Players Only. I did not want to swim with sharks during my learning curve. I deposited $200 - lost it eventually. Deposited roughly another $100 & lost half of that LOL.

I finally came to the conclusion that there is more about this game then I realize. I went to the library checked out some books, checked websites, etc. I basically educated myself on the subject fast. I finally pinpointed my major errors & began to win some at least to break even. Learned more, practiced more & began to win more consistently. I finally got good/lucky enough that I placed 2nd in a 400+ MTT & won around $1500. I immediately made a withdrawal of $600 & let the rest sit as bankroll. I lost a good portion of my bankroll. I learned about bankroll management & being on tilt with those losses.

A few weeks after my 1st major win I won another MTT with around 500 players. This time I won around $1300. I immediately withdrew $1200. At the time I realized I played too lose when I had a large bankroll. Anyways after these major wins I continued to learn more & enjoy poker on Players Only. There would be days I would play 12-16 hours straight. That was until 2 weeks went by & there was still no notice that my initial withdrawal was ever sent. I contacted their support & they assured me they were working on it. Finally it's been 3 weeks. The original withdrawal receipt said to expect the check in 2-3 weeks. WTF! It's been 3 weeks & they haven't even been sent. 3 weeks turns into 4, then into 6 into 7, 8, 9 going on 10 weeks now. Their support staff has been courteous & responsive, but ultimately they provide the same excuses which are the UIEGA & US gov are the ones causing the problem. Oh one exception though - they waited until the 8th or 9th week and at least 10+ correspondences over that time to finally say, "Oh - did you send in the documents?" I'm like, "Documents? WTF? It took 8 weeks for someone to tell me they needed documents still?" /boggle

MAIN QUESTION

Being as this is my first withdrawal - Have I been impatient in expecting this check? Players Only keeps assuring me they have never missed a payout or never will. I mean if Bodog is under investigation by the Feds ATM, but still state they can payout with no longer then a 40 day delay then haven't I been patient enough waiting 100 days for a check that still has not been sent by a company that doesn't have an excuse as good as Bodogs?

I finally had it w/ this company & decided to e-mail the Malta gaming commission yesterday & CC'ed Players Only. Has anyone been a situation like this before & have some useful advice?

Thanks in advance.

PS copy of receipts minus my personal info...

Players Only auto reply e-mail containing my receipts.

Thank you for choosing us for your gaming entertainment. We hope you had great experience and that you'll visit us again soon.

This is only a RECEIPT to confirm your recent withdrawal request. A second email will be sent to you to confirm the funds have been sent to the address you've provided. Please keep in mind that your withdrawal request should be received within 2-3 weeks.

Your Withdrawal Receipt
Transaction #: 30897372
Customer ID: 208564316
First Name:
Last Name:
Street:
City:
State/Prov:
ZIP/Postal:
Country: United States
Email:
Withdrawal Amount: $600.00
Withdraw YYYY-MM-DD: 2008-06-21.22:16
Withdrawal Type: Check
Express Courier: No


Your Withdrawal Receipt
Transaction #: 31068560
Customer ID: 208564316
First Name:
Last Name:
Street:
City:
State/Prov:
ZIP/Postal:
Country: United States
Email:
Withdrawal Amount: $1,200.00
Withdraw YYYY-MM-DD: 2008-07-03.19:54
Withdrawal Type: Check
Express Courier: No

[babs7262]

Hi
I havnt played at bodog for over a year . The reason why is because I asked for a cashout in March and didnt receive it until June! Almost 4 months for them to get my check to me.

I dont know if things are alot different because like I said, its been a year or more. If you requested a cashout in June and you still havnt received it, no, your not impatient. I took crazy measures to get my money lol. But as soon as I did that, I got my check within a week. Dont ask what the measures where because i dont recommend it, I was taking a chance and got lucky

[GaryWatson]

Notorious2K8, thats a great effort for a newbie. I won when I started playing online but the competition wasnt as strong then, so congrats on that.

Yes, I think the US players are getting a rough ride at the moment. Maybe some sites are milking it a little but the main issue does seem to be funds transfers, exclusively based for US players.

I got a withdrawal cleared into my Neteller account within minutes yesterday from FullTilt, my quickest ever, but US players are having issues there too. I wouldnt be surprised if their support is being bombarded with US players having the same issue as you.

I dont think you need to worry too much about the site backing out of paying you, I just think they are having problems processing it. It is a really unfortunate situation. I hope everything sorts itself out for you soon.

[Notorious2K8]

Thanks for the responses so far. It is some what reassuring to know I'm not the only one experiencing these problems.

[pokeraddict]

FWIW Players Only is an SBR graded D- book related to Sportsbook.com. Also their payment processor just got nailed by the feds. If you want to play on that same network go with Cake Poker. They have reliable processing and you can get rakeback there too. It's the same player base, just a different skin.

[Notorious2K8]

Thanks PokerAddict - any idea what the Top 3 online casinos are for payout reliability?

[mysticjoz]

Thanks PokerAddict - any idea what the Top 3 online casinos are for payout reliability?

Hi Notorious2K8.. I just said hello to you in your other post. Like I said there you will get different top 3 from different members! I have posted some useful links there for you also. (as they say "to each their own"...) it depends on if they are from USA or not and also from positive or negative experiences.

My personal faves are all on the acreditted list http://www.casinomeister.com/casinos.php

Inetbet, Club World and unfortunately 3dice has now been replaced by all Jackpots. (not looking for an arguement anybody, I just managed to meet WR of almost $1000.00 there to get a $20 w/d on a $35 conversion,, so I wanted to explain why..)
But I also like Simon says and Royal Vegas.

Good luck in your venture Notorious2K8 .

[chuchu59]

Microgaming - All Jackpots (in fact the whole Jackpot Factory Group)

Rival - slotocash

RTG - Inetbet and Club World

3Dice is the quickest as money is in your MB or Neteller account the moment you press the withdrawl button. For US players they are able to send you a check within several days. Nobody knows how there are able to do so though.

Do remember that payout reliability does not necessarily equate to getting your checks or payments within a short time if you live in the US.

[classymom]

Poker Stars are still paying well. My brother( lives in Florida) had a 700.00 cash out and was less than 2 weeks ( check) I myself keep donating at this site, but I still find it one of the better poker sites..

[pokeraddict]

Thanks PokerAddict - any idea what the Top 3 online casinos are for payout reliability?

Since you were playing on Players Only I assume you are in the US since they only take US players. If you meant poker rooms I and you didn't mind Player's Only software then Cake is a good place to go since you're already familiar with the network, software, promos and players. Poker Stars and Full Tilt Poker are also great poker rooms. Poker Stars has the fastest check cashouts of all US rooms right now and also offers a cash transfer.