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Thread: Rival Casinos Pull Out of Canada

  1. #1
    AussieDave's Avatar
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    Rival Casinos Pull Out of Canada

    Hi,

    Just received this:

    Hi Everyone,

    I am writing today to inform you of a change to Casino operations for
    Canadian players at Paradise 8 and Cocoa Casino.

    Beginning February 1st, 2009, Canadian players will not be allowed to
    register new accounts with any Rival powered casino
    . Existing Canadian
    players will not be permitted to deposit in the casino from this point on, and will be ineligible for any bonuses
    .

    Rival executives have made the decision to cease operations with Canadian
    players because of a request from many of their suppliers located in Canada. For various reasons, these suppliers have asked Rival to sever ties with Canadian players and Rival has agreed.

    February 28, 2009 at midnight EST will see all existing Canadian player accounts suspended indefinitely. Players have been urged to use the month of February to complete any wagering on active promotions and withdraw funds from their accounts. Any funds left in their account after February 28th, 2009 will not be cashable and the player will not be allowed to login to their account.

    If you have campaigns running for Paradise 8 / Cocoa Casino that are directed strictly at Canadian players, they will no longer be effective beginning February 1st. Paradise 8 and Cocoa Casino will continue to promote and accept players from the USA and every other country in the world with the same vigor and as always, contact me if you need a banner or would like to set up an exclusive promotion with us.

    If you have any questions at all, please feel free to contact me at xxxxx@thejetsetlife.com. Likewise, if you’re at CAP Euro 2009 in London February 1st onward, say hello to our Affiliate Manager Jason who will be attending this event ? Talk to you all very soon!

    Best Regards,

    Jaxon Lam

    Jet Set Marketing – Affiliate Management Team
    YYYwww.paradise8.com
    YYYwww.cocoacasino.com
    Reply to: xxxxx@thejetsetlife.com

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    Quote Originally Posted by Trezz View Post
    Any funds left in their account after February 28th, 2009 will not be cashable and the player will not be allowed to login to their account.
    Too bad if a Player is currently away or worse not well.

    They have their player details, send them their money.
    Anything other than bonus money is the players money. It's not the casinos choice to keep it!

    IMHO this is stealing and blatant rogue behaviour


    Cheers
    T

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    That would be disgraceful and could amount to outright theft imo.

    I wonder whether this withdrawal from Canada (but not the US) has anything to do with the civil claims in a Quebec court against Rival by a Montreal marketing outfit (see Casinomeister News)

    Four Canadian residents were named in that suit as having ownership interests in Rival and its associated companies like Black Chip etc.
    jetset

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    AussieDave (27th January 2009)

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    Quote Originally Posted by jetset View Post
    That would be disgraceful and could amount to outright theft imo.
    You can say that again!

    Quote Originally Posted by jetset View Post
    I wonder whether this withdrawal from Canada (but not the US) has anything to do with the civil claims in a Quebec court against Rival by a Montreal marketing outfit (see Casinomeister News)
    Well the reason for the quick exit is vague at the very least. So at a guess you've probably hit the nail on the head

    Will you be following this latest news jet?

    Because frankly my concerns lay with the poor players right now.

    Cheers
    T

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    Yep - already have, and we will follow it with interest.
    jetset

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    AussieDave (28th January 2009)

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    Quote Originally Posted by jetset View Post
    That would be disgraceful and could amount to outright theft imo.

    I wonder whether this withdrawal from Canada (but not the US) has anything to do with the civil claims in a Quebec court against Rival by a Montreal marketing outfit (see Casinomeister News)

    Four Canadian residents were named in that suit as having ownership interests in Rival and its associated companies like Black Chip etc.
    Yep, that was an interesting article and helped me connect some dots. I believe CM has seen it but not sure if he read it.

    Imo, the way they are handling the payments and promotions of their progressive jackpots, is at minimum wrong (not ready to say theft, maybe fraud).

    I can also unequivocally say that the house edge they represented until late October 2008 in BJ was incorrect (actually for those affected, I'm not sure the house edge can be determined) due to (and the nature of) a/the major software malfunction but Rivals needs to come forward on the subject malfunction I would hope with the truth.

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    I'm a slot player, I've found with Rival that their games go hot and cold. Especially after a decent win. I know this isn't exactly on topic, but, things in my view started going pear shaped & have stayed that way, since they (Rival) started fiddling with the pay-out structure of their slots.

    I'm always suspicious when a current slot is getting updated every couple of months. They've been at this caper for the past 2 or so years. You'd think by now they'd have each slot perfected

    I don't play at Rival much these days because of all the updates and flunky slot tweaking.


    Cheers
    T

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    Quote Originally Posted by NASHVEGAS View Post
    Rivals needs to come forward on the subject malfunction I would hope with the truth.
    I agree 100%.

    But if the news above is any example to their forthrightness I wouldn't be holding my breath

    Cheers
    T

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    Yep - already have, and we will follow it with interest.
    jetset

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    Well, this goes nicely with emails I received today from Rival Casinos...none of which offered any news of this, just offered deposit bonuses. I don't play at Paradise 8 or Cocoa Casino, but there are other Rivals I deposit and play at.

    How soon were they planning on letting players know? It is an outrage they would consider retaining funds, especially when players are not given much notice.

    I'm off to claim any comp points I may have anywhere, and play off the odd few cents.

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