I need help on Vegas Palms Plz???

[Mouche12]

Nice that you got paid, but I won't be playing here, that's for sure.

[jjezebel37]

Nice that you got paid, but I won't be playing here, that's for sure.

The thing is, is that i really loved the casino, the slots were not as tight as some MG's (or maybe i was just lucky).

I am going to give them another go and see how fast the payment is as i have now been 'verified'...that being if i am lucky enough to withdraw again....here's hopin

[GrandMaster]

The problem seems to be that casinos are now trying to dictate which utility companies their players must use in order for their bills to be legit. This is fine in countries where state monopolies provide such services, but the UK and much of the EU has opened the market so that there can be hundreds of small utility companies involved. Although the UK has the "big 6" for energy, there are dozens of reseller companies that buy in bulk and sell on to consumers, so that their bill will reflect some niche reseller, rather than one of the "big 6" suppliers.

Further to confuse the issue, at least two of the big mobile phone companies in the UK also provide landlines telephone service.

[Realitybitez]

I feel your pain I've lost count of the casinos that have said, 'they didn't receive my documents' (Aye?Then where the hell are they) 'they weren't clear enough( so resend umpteenth copy yet again with higher resolutions), they werent good enough blah blah blah

However after the excruciating process of getting myself verified, its all so much easier after that. If you win again, and cash out - the withdraw process is usually alot more faster

The thing is, is that i really loved the casino, the slots were not as tight as some MG's (or maybe i was just lucky).

I am going to give them another go and see how fast the payment is as i have now been 'verified'...that being if i am lucky enough to withdraw again....here's hopin

[Shejm]

The fact remains. The original landline bill (virgin media) was sent and rejected because said doc has some color in it...hmmmm,that really confused the hell outta me because the same said document which sitting on my lap at the time was in grey blackand white??

Communication is really bad at this casino,i actually had 3 different support CM's send me completely and utterly different storys.

I sent doc 5 times only to be told by one that they were not received, another who started asking me for a different utility billand another who told me that it was my bank statement.

I actually went into my bank today and gave off because i had been given a statement were the address at the bottom was blurred,(only because i had paid a fiver for it)

Wim has tried kindly to help me and told me payment had been processed today,i also received mail confirming my docs but to date payment is still in process. I can only be fair and say that he is trying.

Still, almost a week for a withdrawal, my longest ever!!

I have played online since the beginning of time and In my opinion FORTUNE LOUNGE Casinos are by far The Best and most honest casinos. Sometimes it may take longer or things get messed up as in your situation but I can attest to that group will always come through and please their players. Over the years I have hit 3 major progressives along with lots of other wins with some being very small deposits there. Unfortunatley I am in the USA and do not , can not play there anymore as the payouts are to hard to receive for me. I truely miss them and have not found any group comparable to Fortune Lounge. You will not be sorry for staying with them in my opinion, Just sayin!

[vegas788]

Do they accept bank transfer statement as UB ?