Rushmore - withdrawal delay

[luvmycop]

Rushmore is really draggggging its feet when it comes to my withdraw submitted on the 6th of Nov, they stated they need my bank information (which they have on file) from my last deposit. So of course I resent it. On the 11th on Nov I received email stating everything has been approved, excepted, and processed, should be in my account 6*10 bus days. On the 23rd I received email to advise me that they require a SWIFT code due to changing processors. So of course I called my bank does not have a Swift code so they requested that I get hold of family member with a bank that does have one. I did have to provide them with all of my daughters banking info (which needless to say she is not happy about) I was told it would prob take about another week but they will try to push through. Try to do follow up on Friday. Which I did and chat says did u get email on 23rd they need your swift code.. omg REALLY
Someone really needs to get on this "just saying"

[luvmycop]

well still waiting its been about a month now was hoping to have deposited in account last week or start of this week. REALLY could use my withdraw trying to be patient as possible. I was told i was on VIP list and they would be processed first, no email yet no money yet. Spoke with them on Monday and they stated processor does have it and it should be in this week. I really hope so waiting and waiting and waiting. I also do did contact my bank they said no swift code was needed in US banks convert all monies from whatever to US dollars. But I did however give them my daughters bank account information for her bank has SWIFT code (rushmore told me)
I will keep everyone posted hope they can pull through this i do enjoy that site

Rushmore is really draggggging its feet when it comes to my withdraw submitted on the 6th of Nov, they stated they need my bank information (which they have on file) from my last deposit. So of course I resent it. On the 11th on Nov I received email stating everything has been approved, excepted, and processed, should be in my account 6*10 bus days. On the 23rd I received email to advise me that they require a SWIFT code due to changing processors. So of course I called my bank does not have a Swift code so they requested that I get hold of family member with a bank that does have one. I did have to provide them with all of my daughters banking info (which needless to say she is not happy about) I was told it would prob take about another week but they will try to push through. Try to do follow up on Friday. Which I did and chat says did u get email on 23rd they need your swift code.. omg REALLY
Someone really needs to get on this "just saying"

[footdr]

Swift code only needed for international wires so appears they have once again changed to a processor that is going to send international and not domestic wire transfers. All u.s. banks have swift codes but many credit union banks do not.

the information about rushmore wire transfer problems is documented quite well in another thread. suggest you read that thread.

Also, suggest you contact Rushmore during the cashiers normal operating times via phone.

[luvmycop]

Yes.. I have contacted them during business hours spoke with rep last wed and this monday. My bank did state they did NOT have swift code but does convert money to US dollars and no swift code was needed for the transfer.

Swift code only needed for international wires so appears they have once again changed to a processor that is going to send international and not domestic wire transfers. All u.s. banks have swift codes but many credit union banks do not.

the information about rushmore wire transfer problems is documented quite well in another thread. suggest you read that thread.

Also, suggest you contact Rushmore during the cashiers normal operating times via phone.

[footdr]

Yes.. I have contacted them during business hours spoke with rep last wed and this monday. My bank did state they did NOT have swift code but does convert money to US dollars and no swift code was needed for the transfer.

I am thinking that eventhough your bank may not require a swift code that their bank might require one. I haven't heard of a any major us bank not having a Swift Code. My bank:

Bank of America's SWIFT Code number is BOFAUS3N. The Society for Worldwide Interbank Financial Telecommunication (SWIFT) is an industry-owned co-operative supplying secure, standardized messaging services and interface software to nearly 8,100 financial institutions in 207 countries and territories. SWIFT members include banks, broker-dealers and investment managers. While not always required, a Swift Code number may be required by some banks for the completion of wire transfers.

Call your banks customer service and ask for the swift code, they should have one. U.S. Banks just don't participate in IBAN system unless they have international banks:

The International Bank Account Number (IBAN) is the international standard for identifying international bank accounts across national borders.

The IBAN is comprised of a maximum of 27 alphanumeric characters within Europe and a maximum of 34 outside of Europe (German IBAN: 22 characters). At present, the United States does not participate in IBAN. Therefore, Bank of America does not have an IBAN number.

When sending wire transfers to countries that have IBAN numbers, we recommend including those numbers in your wire transfer documentation. According to the European Directive, only the account-keeping bank may calculate the IBAN / check digits. To obtain the IBAN numbers of another bank, please visit that banks website or contact them directly to obtain that information.

Pm me with name of bank and I will check on the Swift code for you.

[Diane]

When I spoke with the VIP rep on exact same issue I was told money was being paid in euros and that was why SWIFT code was needed. It was an international transfer in a different currency.

They don't owe me any money. But I was trying to assess current situation before I resumed play there.

Hadn't played there in months due to difficulties heard about through the CM members. But now they are dangling the Presidential Level status to lure me back. Played a couple of $50 deposits this past week, but no wins.

Was a big player there in past with good results, especially on RJ's and would like to return, but they have to clean up these processing issues before I am willing to consider any significant play.

Please keep us posted on your withdrawal issues and here's hoping for the money to arrive SOON.

Diane

[luvmycop]

Yes Im still waiting for my withdraw from rushmore.
It been over a month now, Its been 8 more business days since I have giving them the *SWIFT CODE* I called yesterday they said still no more information it is in the processor's hands and until they here something from processor they dont have any more information. I guess my so called rush for a VIP player is NOT so much a rush.. Still hoping and waiting. They did however put a play bonus in my account for any inconvenience.
Hurry Up Rushmore patients are getting the better part of ME.

[Glumbi]

I have the same Problem for a while.. i am wait 7 Weeks for my Withdrawal... the End of the Story i have my Money but i am not played again at this Group.

[MaryJean]

I have the same Problem for a while.. i am wait 7 Weeks for my Withdrawal... the End of the Story i have my Money but i am not played again at this Group.

I have finally received the total amount of both of my withdrawals from Rushmore. The last one took two months.

But now when I thought I would retry them, I found that they want the Visa cards "E-verified by Visa" .

And--guess what? My Visa Card does not participate in the E-Verified by Visa program!

HO-HUM--and I did so want to SPEND some money!

MaryJean

[vinylweatherman]

I have finally received the total amount of both of my withdrawals from Rushmore. The last one took two months.

But now when I thought I would retry them, I found that they want the Visa cards "E-verified by Visa" .

And--guess what? My Visa Card does not participate in the E-Verified by Visa program!

HO-HUM--and I did so want to SPEND some money!

MaryJean

If your card is not part of it, you should not get the screen asking for it, as this comes from the card issuer's server, not the merchant's.

It's a bit rich, considering how the processing works, and what it's for