Rushmore - withdrawal delay

[luvmycop]

Same thing happen to me but they waited 13 business days to tell me to enter information again.. Told me after the point that i would have already had received it to this day i have not received it and its been over 6 weeks. I was told sunday or earlier next week.. We will see...



it

Received email that they need wire info entered each withdrawal. Strange as if you have already "registered" your wire "account/infor" it doesn't even provide a place when you make your withdrawal subsequent times to provide the information again.
So I had to delete the "registered wire transfer account" and make the withdrawal again and enter the wire information again. What a crock of crap.

Now I have to wait all over again for them to process the withdrawal. In the meantime, I was paid my CW withdrawal in 3 business days.

rushmore needs to clean up their act.

[Diane]

how do us players deposit at 3 dice with credit card? or do i have to make account else where.. looks pretty fun there

Contact support via Live Chat at the site. They can walk you through the options that work for US based players. They helped me return to the site with a decent deposit/withdrawal option.

Diane

[luvmycop]

yes i did all that . call everyday.. same story different day.. ggrrr still waiting on both withdraws 1500.00 and 2000.00

[david92506]

I enjoy playing at both these casinos because they offer 3x odds at their craps table. I requested a withdrawal 9 weeks ago and each time I called they told me they are having processor problems and will take another 6 - 10 days for the wire transfer. I called them last week and they informed me that my withdrawal has been processed but it may take up to 3 weeks to be transferred into my Bank of America account. I went to BofA and they told me that some countries do take 3 weeks. I sincerely hope that everyone on this forum gets their money and that these two casinos resolve their problems. They are both great casinos to play craps at.

[footdr]

It has never taken longer then 3 days once they "actually" transfer the funds. Last time they had delays and I didn't receive it within 10 days they finally informed me it hadn't be sent by the their processor. Several days later they said it would be sent and I received it two days later.

Now they advise this one was sent on the 18th which is odd as that was a Sunday. Will see what happens this time around.

[Diane]

It has never taken longer then 3 days once they "actually" transfer the funds. Last time they had delays and I didn't receive it within 10 days they finally informed me it hadn't be sent by the their processor. Several days later they said it would be sent and I received it two days later.

Now they advise this one was sent on the 18th which is odd as that was a Sunday. Will see what happens this time around.

I would *love* to hear that it is changing -- but not holding my breath. From the other posts and the 56 days and waiting from someone else here AND them telling me in a personal email that the best I can expect if I played/won was 5-6 weeks, sorry I am done with them.

Haven't uninstalled it --- but none of my money will be going there, no matter how strong or generous the "Presidential Level" VIP status might be in terms of perks. It is all phantom "funny money" if you can't get paid.

Life is too short and there are too many other choices where you don't have to pester cajole and track days while hoping to get paid.

Diane

[footdr]

Still haven't received wire so if not received tommorrow it wasn't processed on the date the gave me.

I received payment for slots jungle 2 days after they advised it was processed. So Rushmore is just not processing the payments timely.

[Lucky1]

I'm still waiting ..Nov 23th was sent to the processor but i think the processor is in Mars so until a space craft comes to earth no chance of me seeing the wire transfer...... i think Jessica Rose wrote a bulk processor email for all as a xmas present ...... she's prolly cooking turkey at home!!!!!

[luvmycop]

I also have received both of withdrawals from Rushmore very very long wait with change of processor was approx 7 -8 weeks..

although i must add they have given me a number on bonuses to play on with a 30x play-though.. and i did win an additional 1500.00 Shane and Thomas were amazing.. hope all is fixed now.. For i do enjoy playing on this site..

[Pulver]

Man, I feel sorry for you USA guys... I don't know if Rushmore is your only option to play, but I know all to well the feeling of waiting weeks and months for money that is yours. That feeling really sucks, beleive me, I know....

I was gonna say, play at 32Red, there you get paid in less than 24 hours, even when it's christmas, but I know it is not that easy for you guys...


Anyways, good luck to you all!