Rushmore - withdrawal delay

[Nicla]

sorry, I'm not a veteran of online gambling and didn't know what you wrote. 2 months? I think , yes, it's really too much. Maybe those are very big winnings ?

[footdr]

I previously posted that "Thomas" a vip rep called me on 2/10 to say I was put on a "expedite" payment list and that he would call me Sunday the 12th to update me. I didn't receive the call.

I recently emailed that if no payment received by 2/27 I would take legal action.

We will see what happens and I will post here.

[Nifty29]

I previously posted that "Thomas" a vip rep called me on 2/10 to say I was put on a "expedite" payment list and that he would call me Sunday the 12th to update me. I didn't receive the call.

I recently emailed that if no payment received by 2/27 I would take legal action.

We will see what happens and I will post here.

What legal action could you take, and where could you take it?

Since Rushmore is not in the USA, you would be wasting your time in the US courts.

You'll find it almost impossible to sue them anywhere else either. You're better off just waiting, as they will pay you eventually.

[oldtrvlagt]

sorry, I'm not a veteran of online gambling and didn't know what you wrote. 2 months? I think , yes, it's really too much. Maybe those are very big winnings ?

A properly run casino (who accepts deposits within an instant of receiving them) should be able to pay in less than a week. It doesn't matter if it is $300 or $2000, a well funded, honest, reliable,safe casino should have no problem at all.

That is my 2 cents worth.

[cabrerjc]

So I've started a race of sorts now. Yesterday Club World gave me a $100 VIP bonus, which luckily I was able to win the max cashout. I requested a Courier Check about the middle of the afternoon. The bonus was withdrawn as usual and it was approved sometime this morning while I was sleeping. So less than 24 hours from request to approval.

On the flip side, since Rushmore has revamped their entire withdrawal process and processor. I've had to request a bunch of withdrawals either via Wire Transfer or PayMyCard. I requested the same amount as Club World to be withdrawn via PayMyCard on 2/9/12 and it has yet to be approved.

So, who wants to put wagers on what I will receive first. A check from Rushmore (from numerous previous withdrawals), A PayMyCard deposit from Rushmore, or a Courier Check from Club World?

I'm not going to tell you what my guess is...but you could probably figure it out.

[sds213]

A properly run casino (who accepts deposits within an instant of receiving them) should be able to pay in less than a week. It doesn't matter if it is $300 or $2000, a well funded, honest, reliable,safe casino should have no problem at all.

That is my 2 cents worth.

Just to let everyone know, this is the e-mail I received yesterday.

Dear Diane,

I apologize for the late reply. As you are a very valued customer with, us we have refunded your winnings of $700 back to your credit card.
I apologize once again as i know this was a huge inconvenience.


Kind regards

Tara Murdoch
Withdrawals Manager

So, we shall see. I really don't know what this means and how long it will take. I requested a $700 withdrawal back in December, 2011. I did ask Tara yesterday how long will this take to be put back on my card and the answer I got was "I really don't know, we never processed anything this way before, but please let me know when you receive your money."

My question is when will that be? Does anyone know how long it takes? This was a Visa/Debit card and should go back to my Chase account. HELP......

Thanks,

Diane

[abby14]

How do you get Tara to respond to your email. My withdrawal that was requested on 11/28/2011 and approved on 12/1/2011, still has not been received. They said it was sent out on 1/5/2012, but my bank has no record of a wire transfer. I did receive an email from her 2 weeks ago asking me to verify my mailing address in the event they should send me a check. They said that they are trying to track down my wire transfer, I was told that over a month ago. They said they would not be able to send a new wire transfer with the new processor until they find the other wire transfer. I was told by live chat that they are no longer issuing checks to people who were expecting a wire transfer. I can never get her to respond to my emails. and when I do after a couple of weeks it is the same answer. no new update, will contact you when we have an update, still trying to locate your wire transfer.

[UriahHeep]

Rushmore

My November / December wins have been paid today.

Late, very late, but I finally got them.

[KasinoKing]

These ongoing payment delays from this group are totally unacceptable in my book.
They've been like this for at least 18 months now. I stopped promoting them over this issue a year ago and I'm very glad to see that CasinoMeister tossed them on the Rogue List earlier this month.

Definitely a group to avoid IMHO.

KK

[cabrerjc]

Rushmore

My November / December wins have been paid today.

Late, very late, but I finally got them.

Well we all want to know your secret. A bunch of us are still waiting for late November/Early December withdrawals. Did they send a check or was it via Wire Transfer? So many questions.