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Thread: Rushmore - withdrawal delay

  1. #11
    MaryJean's Avatar
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    Rushmore must have a kink in their link

    Quote Originally Posted by vinylweatherman View Post
    If your card is not part of it, you should not get the screen asking for it, as this comes from the card issuer's server, not the merchant's.

    It's a bit rich, considering how the processing works, and what it's for
    valid front end_Rushmore_12.3.2011.JPG

    There doesn't seem to be any choice. I did a little experimenting, but all I get is the error copied above.

    I notified Jessica Rose, but haven't had time to hear back. We shall see---

    MaryJean

  2. #12
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    Quote Originally Posted by MaryJean View Post
    valid front end_Rushmore_12.3.2011.JPG

    There doesn't seem to be any choice. I did a little experimenting, but all I get is the error copied above.

    I notified Jessica Rose, but haven't had time to hear back. We shall see---

    MaryJean
    I made some small deposits there recently. Got the same error message you did, but deposits did go through.

    Diane

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  4. #13
    Lucky1 is offline Newbie member Achievements:
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    Lightbulb Rushmore delays

    Has everyone complaining about Rushmore delays been paid? It's such a great place to play i would hope they honor their players by paying them since we are the reason they are in business in the first place. I also am waiting but i'm willing to give them the benefit of the doubt for a bit longer.....

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  6. #14
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    Received Withdrawals, but now need E-verified Visa

    Quote Originally Posted by Lucky1 View Post
    Has everyone complaining about Rushmore delays been paid? It's such a great place to play i would hope they honor their players by paying them since we are the reason they are in business in the first place. I also am waiting but i'm willing to give them the benefit of the doubt for a bit longer.....
    Hi,

    I have received ALL of my withdrawals now. And I agree they are a good place to play, but now they have thrown up another road block.

    They are now requiring Visa cards to be a part of E-verified by Visa in order to deposit. My Visa Cards are not members of that program. So I can no longer deposit there.

    Hoping they will get another option for Visa cards in the future.

    MaryJean

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    Jasminebed (27th December 2011)

  8. #15
    LHofsdal is offline Meister Member Achievements:
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    Glad to hear you finally got your winnings!!! Hope you enjoy yourself with it, you waited long enough for it.

    WTG!

    LH

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    MaryJean (7th December 2011)

  10. #16
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    I realise the restricted choice that US players have, but why do members continue to play here when there has been payout issues for well over a year?

    IMO members who continue to play here have no right to complain about payment delays. It's like telling someone that if they walk down a particular road they will definitely get covered in mud, and then they complain when they walk down the road and get covered in mud.

    I do sympathize, but members have been warned many times over and everyone knows the lay of the land.

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    Antonia1953 (14th February 2012), gloria460 (8th December 2011), nisosbar (15th December 2011), Pinababy69 (16th December 2011)

  12. #17
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    Still waiting after 6 weeks for a withdrawal from Cherry Red (Rushmore group casino)

    I won about $2k from Cherry Red in late September. When I put in my withdrawal request I got an email from them saying that they needed a SWIFT code, and that I would get paid as soon as I got them new wire instructions with a SWIFT code.

    Unfortunately, I used a credit union that did not have a SWIFT code. So I opened up an account at a bank that did and gave this new information to them towards the end of October. I still have not gotten paid. Every time I inquire about it, they tell me I'll be processed in the next batch.

    It has now been 6 weeks since I got them my SWIFT info, no wire, and it is very frustrating!!! If they had just told me in October that it would take 8 weeks it wouldn't bother me so much. What is annoying (and unacceptable) is constantly being lied to and told that I will get paid "very soon" and then it never happens!

  13. #18
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    It is really sad about Rushmore. I played them all the time and enjoyed their games and the payouts were like clock work. Then they got me with delays earlier this year and I went bat crap. I finally got the dough and stayed away for a few months. Went back and dog gone it, they did it again.

    Can't stand the grief so play Silver Oak. Yes I know they have a less than stellar reputation and the payouts are slow, but they arrive on the date they give me. No reason for them being so slow (a week or more for approvals?), but the money does show up. Play Club World also, but can't seem to beat them.

    Again, too bad about Rushmore....

  14. #19
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    Quote Originally Posted by Nifty29 View Post
    I realise the restricted choice that US players have, but why do members continue to play here when there has been payout issues for well over a year?

    IMO members who continue to play here have no right to complain about payment delays. It's like telling someone that if they walk down a particular road they will definitely get covered in mud, and then they complain when they walk down the road and get covered in mud.

    I do sympathize, but members have been warned many times over and everyone knows the lay of the land.
    I agree 200% with Nifty...deposit at your own risk. If you want your RTG fix there play the tourney every weekend. The last time I had a cash out from a tourney win it took 7 weeks...but hey...it was free and did I pester them...yes I did and it finally got to my bank in August. I won a little two weeks ago and ran it up to a substantial amount (blew off the rest), requested a withdrawal that was "sent" the 1st of December (please allow 10-14 business days) and am now thinking of starting a poll to see how long it will take. 1 month, 2 months, etc. I'm not holding my breath and if it does appear someday...hey great! But, it is FREE money...it's a no lose situation


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  15. #20
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    Quote Originally Posted by diceboy View Post
    I won about $2k from Cherry Red in late September. When I put in my withdrawal request I got an email from them saying that they needed a SWIFT code, and that I would get paid as soon as I got them new wire instructions with a SWIFT code.

    Unfortunately, I used a credit union that did not have a SWIFT code. So I opened up an account at a bank that did and gave this new information to them towards the end of October. I still have not gotten paid. Every time I inquire about it, they tell me I'll be processed in the next batch.

    It has now been 6 weeks since I got them my SWIFT info, no wire, and it is very frustrating!!! If they had just told me in October that it would take 8 weeks it wouldn't bother me so much. What is annoying (and unacceptable) is constantly being lied to and told that I will get paid "very soon" and then it never happens!
    I had a withdrawal at end of September and that is when Rushmore was having processor problems, couldn't pay certain banks regardless if you provided a swift code. Then they got a new processor so I was finally paid, not sure why you weren't paid by the new processor. So I suggest calling during Cashiers operating hours(think it is about 9:00amCST until about 2:00pmCST and pin them down on why you werent paid by the new processor in early october as most of us were. For the benefit of the forum can you ask if they are once again having processor problems as they were at the end of September? Thanks

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