Belle Rock 10 days pending cashouts now?

[threescatters]

sad to see, can anyone else smell casinorewards approaching

[vinylweatherman]

Just for proof:

Attachment 28876

Proven.

If this was simply 10 days to "cover their asses" in terms of delays in the banking system, the status would have long switched to "work in progress". This is definitely a 10 day "pending" period, rather than a 10 day PROCESSING estimate.

This has to be SO recent that the terms have yet to be updated, and they have told you that this is "policy" now, rather than something that has only affected your account.

They are either lying to you about this, or we will soon have other players noticing this 10 day wait. I will arrange to notice this shortly (sorry, can't predict when).

[Simmo!]

I pointed a rep from the company to this thread and asked for clarification on this 10-day thing. This is what I received back:

Our withdrawal policy states:

Our aim is to process and pay your withdrawal as quickly as possible. In doing so, we will take account of any pre withdrawal restrictions that may apply, and will also adhere to the requirements of the Financial Action Task Force on Money Laundering. In the case of withdrawals made for the first time, large withdrawal’s and changes made to payment options, we may take additional security measures to ensure that you are the rightful recipient of your funds. These measures are in place to protect your money and privacy and may result in slight delays. We apologize for any inconvenience this may cause. Each withdrawal will remain on hold for a minimum of 24 hours, allowing you the opportunity to reverse a withdrawal back into your casino account so that you can continue playing. For your convenience, requested withdrawals initiated between 09h00 GMT on Friday mornings, and 06h00 GMT Monday morning will remain in your account available for reversal, until after 06h00 GMT Monday morning. Simply click the REVERSE WITHDRAWAL TAB.

Your withdrawal will only be sent to our processing department after the reverse withdrawal period has elapsed.

Currently we have a 24 hour pending period (72 hours over the weekend) on cashins. Once this pending period expires, the cashin is flushed.



If auto-approved – it goes for processing and this can take the following time period:

· Web wallet e.g. Neteller/Moneybookers: 24 – 48 hours

· VISA OCT: 2 – 6 working days

· Direct bank transfer /Swift: 3 – 7 working days

· Courier check: 5 – 7 working days

· Regular mail check: 14 – 21 working days

[Nate]

In essence, If you withdraw over a weekend your cash in is held for 72hours in the reversible state - FAIL

Once this time has expired, you now wait up to 6 days for a VISA transfer (This is understandable as my WD's are Flushed instantly at 32Red but If it gets paid the next morning, I usually wait 3 days for it to hit my VISA) ...

Up to 48 hours for a web wallet plus the max of 2days = 4 days for MB - FAIL ... I receive my WD's almost instantly to MB...

With all due respect, pending periods are nothing but a delay tactic and are predatory at the very least. Initially, this may be ok for first time depositors but the time lines given are not in the interest of the player nor are they to 'Ensure you are the correct person' that receives the funds.

I have seen a similar line used by the rogued African Palace Casino and it is clearly a stalling tactic. I have changed deposit methods at 32Red and was never faced with a security check or pending period.

Nate

[vinylweatherman]

I pointed a rep from the company to this thread and asked for clarification on this 10-day thing. This is what I received back:

You have received nothing more than a standard template reply, the rep has NOT bothered to actually look into this. It is CLEAR from the screenshot that they are NOT "processing" this withdrawal, it is still shown as "reversible" on the 11th having been initiated and logged by cashckeck on the 1st.

The CS who informed the OP there is now a 10 day pending period seems to be telling the truth, the rep who replied to you is lying because they haven't bothered to look into this before firing off the standard response. There is NO requesting of documents, security checks, etc going on during the 10 day reversible period, and the OP has received no request for documents. When I have been asked for documents, my withdrawal has always shown as "work in progress".

Either the OP has been lied to by the claim "They told me this has to be seen as an economic decision from the casino, nothing personal against me." and it IS "personal against him" with other players still only having to stay pending for 72 hours at most, or the decision is so recent that management have not yet updated the website, or even informed the rep.

10 days "standard" pending is a MASSIVE delay, and completely against the standards for accreditation that say "Must pay winnings in a timely manner", which would mean that any delays must be "necessary", and clearly stated in the terms and conditions. 48 hours is pushing the boundaries, but 10 days takes the p***!

[footdr]

Unfortunately it doesn't matter anymore what payout times casino websites list, they fail to update the payout times given the new payment environment.

I suggest players emal or chat with support before they deposit to find out how long it will take to be paid if you win. Then, if they don't comply with the payout times you were quoted you have something in writing to refer to. Almost 100% of the time if I send them a copy of the chat or email I am paid quickly.

All of these Casinos could process payments the same or next day but either they don't have the clerical staff to do so or choose not to.

Remember the "sqeeky wheel almost always gets the oil

[taysh075]

I simply choose to vote with my money. I uninstalled riverbelle ages ago when they started taking 48 hours to process withdrawals. Quite frankly when you have class acts like 32red and 3dice processing withdrawals so quickly, the rest is just a joke. Personally when I put something in for a withdrawal, I actually want to take the money out, not have it sitting their "for my convenience". I also like to receive it in a timely fashion. These pending periods are a load of codswallop if you ask me.

[adam1976]

i think few casinos online paid imeadiatly no pending period and one of them is ladbrokes also microgaming software