I’m divorcing myself from AllSlots/Jackpot Factory

[felicie]

Not to be rude here but maybe the 8 or 9 emails about it made them sloooow down the process. just a thought.
I gave c.s. a little attitude a long time ago about my cash out and they then proceeded to take the full amount of time allowed by their T&Cs. Pays to be real sweet and just let them do their job. I bet you get it before the 5 days is up. WTG on the win.

[bdbro]

thankfully, i just see the funds were credited to my neteller a minute ago.

There was a time, not long ago at all when i had blind faith in JF group and even though i have been paid, they are just not the same.

but then again, i did get paid and thats what it boils down to i guess

i am confused!!

[jod5413]

Not to be rude here but maybe the 8 or 9 emails about it made them sloooow down the process. just a thought.

Not very professional, but possibly true. I would hate to be a customer rep at any casino. People tend to get rowdy when they want their winnings yesterday! And by rowdy, I do not mean in a good way.

I gave c.s. a little attitude a long time ago about my cash out and they then proceeded to take the full amount of time allowed by their T&Cs. Pays to be real sweet and just let them do their job. I bet you get it before the 5 days is up. WTG on the win.

I don't know about the "real sweet" but I definitely agree that it goes much smoother if you just give a big sigh and then leave them to do their job.

[felicie]

Ou Blind Faith 'Cant find my way home' good song and sounds like you. Confused? Go home and spend that money.

I know I forgot to quote the poster who said "There was a time, not long ago at all when I had blind faith in JF group...."

[petro]

I couldn’t think of an honest reason why Jackpot Factory would stall players on flushes/withdrawal questions. I still thought that there may be something that I am overlooking, so contacted them in hopes of getting some kind of rational answer. As I thought it could be security related; they are checking players before they make a withdrawal or something along those lines.

I can assure you that our agents have no instructions to stall...

I don’t believe you. Live chat wouldn’t act like this unless they were in some ways given a nod of approval by management. Or if you are suggesting that this is all just mere coincidence, it doesn’t work on me. Maybe someone without a thinking mind will believe you.


I had my suspicions on my first withdrawal and it became profoundly obvious as time passed that Jackpot Factory were deliberately stalling.
I know in the fullest way of knowing; through my own experience that this is happening and such is my conviction that I even contacted Tex at eCOGRA. At least then he will know too what they’re like, unless he already does.

Jackpot Factory should consider turning over a new leaf and quit with the casino tricks.

[felicie]

After playing for awhile today all I have to say is boy do I wish I had a cash out problem

[Jeannie]

total newb question here but.... what does flushing mean?

[petro]

total newb question here but.... what does flushing mean?

Upon withdrawal requests many casinos delay processing for 24-48 hours. Some of these casinos have an option to bypass this waiting period so the withdrawal is processed immediatly. This is called a 'flush.'